Berjaya Penang Hotel

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Overall Ratings & Reviews Berjaya Penang Hotel

Traveloka (5,034)
Other sources (355)
8.4
Very Good
From 5,034 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.1

Location

8.8

Service and Facilites

8.4

People often mention about Berjaya Penang Hotel
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Staff Friendliness (79)
Bedroom (66)
Ambiance (58)
Bathroom (58)
Variety (56)
Accessibility (51)
Room Space (51)
Surroundings (50)
Taste (50)
Family Friendly (47)
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Traveler Reviews Berjaya Penang Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Staying at Hotel Berjaya was very pleasant, next time stay here again
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Jimmy S.
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Medical
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10.0
/10
Reviewed 2 week(s) ago
Close to Penang Adventist Hospital, making it easier for parents to go back and forth to the hospital for check-ups.
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Hello Mr. Jimmy S. Thank you for your valuable suggestion. Since our clinic is located near the Seventh-day Adventist Hospital of Penang, we hope you and your family will consider using our health checkup services.
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arbaiah a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Everything from staff to the room was excellent except our air conditioning in our room not so cold and have to called the maintenance to fix it.. we have an pleasant stay here..
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Emi S.
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10.0
/10
Reviewed 2 week(s) ago
• The check-in process was easy and fast, even after midnight. • Although it is considered an old hotel, the room was clean and all facilities were functioning well. • The breakfast menu was vegetarian (no meat), but there were eggs, milk, and cheese available. The food tasted good. • The staff were very friendly and helpful, especially since I was traveling with children. • The location offers easy access to various places. • There is a Rapid Penang bus stop right in front of the hotel (Midlands One Stop Centre).
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Accommodation's Reply
07 Jan 2026
Dear Emi S, Thank you for sharing your positive feedback with us. We are pleased to hear that you had a smooth late-night check-in, found the room clean and comfortable, and enjoyed the breakfast offerings. We are also glad that our team was friendly and helpful, especially during your stay with your family. Thank you for highlighting our convenient location and accessibility. We hope to welcome you back again in the future.
a***o
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff is friendly and fully assists with check-in and check-out needs, both reception and roomboys.
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Mr./Ms. a***o, Thank you very much for your valuable feedback. We are pleased that our hotel staff, including the reception and housekeeping staff, provided you with friendly and courteous service during check-in and check-out. We hope to welcome you back again soon.
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A***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel staff service was very friendly and responsive with our luggage.
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Accommodation's Reply
07 Jan 2026
Dear A*o, Thank you for your positive review. We are delighted to hear that our hotel staff were friendly and helpful in assisting you with your luggage. We hope to welcome you back in the future.
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Chiquita S. D. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff are friendly. This hotel is our go-to hotel every time we visit Penang for a medical check-up. Close to the hospital
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Accommodation's Reply
07 Jan 2026
Dear Chiquita S. D. A., Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Chiquita S. D. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are friendly. This hotel is our go-to hotel every time we visit Penang for a medical check-up. Close to the hospital
1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Chiquita S. D. A., Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Chiquita S. D. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff are friendly. This hotel is our go-to hotel every time we visit Penang for a medical check-up. Close to the hospital
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Accommodation's Reply
07 Jan 2026
Dear Chiquita S. D. A., Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
A***A
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
If I ever go to Penang, I'll definitely return to this hotel. It's a pleasure.
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Accommodation's Reply
07 Jan 2026
Dear A*A, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again when you visit Penang.
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Mutiara S. B. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly and nice
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Mr. Mutiara S.B.S., Thank you for your review. We are delighted to hear that our staff are friendly and kind. We hope to welcome you back again on your next visit.
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Sunilinder S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Easy check-in and out. Good breakfast
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Accommodation's Reply
07 Jan 2026
Dear Sunilinder S., Thank you for your feedback. We’re glad to hear that you enjoyed the smooth check-in and check-out process, as well as the breakfast. We look forward to welcoming you again.
Jesslyn C.
icon-Leisure
Leisure
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9.1
/10
Reviewed 5 week(s) ago
Hotel is clean but facility is old, staff are friendly and react fast, l like the locations as it is convenience, toilet should upgrade! Espeacially like the prayer room at level 2🙏🏻
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I knew this hotel since 2006 and keep on choosing this hotel as a place to stay during visit hospitals in Penang. They keep improving and developing the facilities and services. Always feel like stay at home. Keep serving with heart!
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David S. K. P.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The staff was friendly and helpful. We were disappointed. The room we booked was a Standard Room. We checked in at 2:00 PM local time. Then we were offered an upgrade to a Superior Room. To our disappointment, the upgraded room was a Standard Room. Room 1709
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3 people find it helpful
abdiyanto h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff starting from FO, Security, Restaurant
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Accommodation's Reply
10 Dec 2025
Mr. Abdiyanto H., Thank you for your positive review. We are delighted to hear that the friendliness of our receptionists, security guards, and restaurant staff impressed you. We hope to welcome you back again.
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S***n
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
It is good. But it is an old hotel. Same as Berjaya Times Square Kl vibes. Basically the room in picture and actual same. Just the color and wall/ceiling condition doesnt promising the same. Knowing Berjaya group is so rich, maybe can consider this 29 years old to be total refurbish. Parking is very tight. And limited if there is function on the day time
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Accommodation's Reply
10 Dec 2025
Dear S***n, Thank you for your feedback. We appreciate your comments on the hotel condition and parking, and will take them into consideration for future improvements. We hope to welcome you again.
C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
It's quite clean, in a great location, but the price is a bit high. When we arrived at the hotel, we were charged tax. Hahahaha…
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Accommodation's Reply
10 Dec 2025
Thank you for your review, C*a. We are glad you found our restaurant clean, tidy, and conveniently located. Taxes and fees are in accordance with government regulations. We hope to welcome you again next time.
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H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Near the hospital, near the mall, also close to the food court.
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Accommodation's Reply
10 Dec 2025
Hello H*i, thank you for your review. We are glad to hear that the hotel's location near the hospital, shopping malls, and food courts made your stay more convenient. We hope to welcome you back again.
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
I have stayed at this hotel many times.
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Accommodation's Reply
10 Dec 2025
Dear G*t, Thank you for your loyalty. We truly appreciate your trust and look forward to welcoming you back whenever you visit.
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Number of reviews per page
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