Does Berjaya Penang Hotel have a swimming pool?

Yes, a swimming pool is available at Berjaya Penang Hotel.

Does Berjaya Penang Hotel provide airport transfer?

Yes, Berjaya Penang Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Berjaya Penang Hotel?

Berjaya Penang Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Berjaya Penang Hotel

Name: Berjaya Penang Hotel
Address: One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350, One-stop Midlands, Burmah Road, Penang, 10350, Malaysia
Rating: 8.3

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8.3

Very Good

5,485 reviews

What Guests Say About Their Stay

Santi L.

10.0

/ 10

Very satisfied with my stay here. It's not far from the culinary center and is just a short walk to the hospital. Thank you.

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zaza b.

9.7

/ 10

Our stay at Berjaya Penang Hotel was truly enjoyable. The hotel location is very strategic, with plenty of restaurants nearby, and it is conveniently situated right in the heart of the city. We were very satisfied with the Family Room. It was spacious, comfortable, and perfect for our family of 4. The bed linens and duvet were clean, the beds were large and comfortable, the room had a beautiful view, and the bathroom was also very clean. The customer service was excellent. All the staff were incredibly friendly and went above and beyond to fulfill all of my requests. Thank you Berjaya Penang Hotel for making our stay such a pleasant experience. Special thanks to all the wonderful staff!

I***L

8.5

/ 10

Nice hotel, for those who want to get treatment at Adventis Hospital Penang... this hotel is recommended and the location is right in front of Adventis Hospital

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Shirley S.

10.0

/ 10

Great view from any corner room, whether left or right. The staff from top to bottom are very friendly and kind. Although the breakfast is vegetarian, it is very delicious and varied. Strategic location, to Adventist Hospital is very close, just across the street. To the famous Welling drug store is also very close, a 5-minute walk. There is also a Catholic church before the Welling store. And if you want to eat Ay Hai Nam, the famous Sim Nan Huat is also close, a 5-minute walk. Overall, highly recommended. If you want KFC, there is also a mini mart next to the hotel.

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Shirley S.

10.0

/ 10

The staff, from the top to the bellboys, are very friendly and kind. Although the food at the hotel is vegetarian, it is delicious and very varied. Near the Welling Store and there is a Catholic church before Welling Store (where to buy medicine). It is a 10-15 minute walk to Gurney Paragon and to Gurney Plaza it can be 25 minutes by Grab for only RM 5. To Adventist Hospital, just cross the road in less than 5 minutes. Overall, it is highly recommended. If you want to eat Hainanese Chicken Sim Nam Huat, it is only a 5 minute walk.

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In the Area

See Map

One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350

Main Facilities

This accommodation offers:

Outdoor pool

Swimming pool

Laundry service

Parking

Airport transfer

Restaurant

Luggage storage

Elevator

Berjaya Penang Hotel is a 4-star hotels that has been welcoming guests since 1996. It was previously known as Georgetown City Hotel. The accommodation went through a renovation in 2011. Berjaya Penang Hotel is part of Berjaya Hotels & Resort under Berjaya Hotels & Resort. There are 320 rooms spread across 29 floors.

Berjaya Penang Hotel Address: Map & Location

One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350

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General Information

Location

Located at One-stop Midlands, Burmah Road in Pulau Pinang, Malaysia. Those looking to explore will find Masjid Al Busyra Merbok, Penang City Hall, and Batik Painting Museum nearby.

Facilities & Amenities

Berjaya Penang Hotel has Outdoor pool, Swimming pool, Laundry service, Parking, Airport transfer, and more.

Business Facilities

For guests traveling for work, Berjaya Penang Hotel has Business facilities and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: pg.reservation@berjayahotel.com
Phone number: +6042277111
Website: www.berjayahotel.com/penang

All facilities in Berjaya Penang Hotel

Facility

Outdoor pool

Swimming pool

Others

Meals & Dining

Breakfast
Breakfast buffet

Nearby Facilities

Beauty salon
Grocery store
Gift shop
Supermarket
ATM/Bank
Hair salon
Launderette

Business Facilities

Projector
Business facilities
Photocopier
Conference room
Meeting facilities

Accommodation Facilities

Car park
Cloakroom
Terrace
Family room

Guest Services

Luggage storage
Medical service
Front desk
Concierge
Bellboy service
Multilingual staff
Wedding service
Laundry Service
Currency exchange
24-hour security
24-hour front desk

Public Facilities

Elevator
Safety deposit box
Coffee shop
Room service
Restaurant

Transportation

Airport transfer
Limited car park
Limo or town car service

Connectivity

Wi-Fi
Wi-Fi in public areas

Travelling with Companions

Babysitting

Activity & Leisure

Outdoor pool

Accommodation Policy & General Information in Berjaya Penang Hotel

Required Documents

Upon check-in, you are required to bring ID Card, Malaysian rate only for Malaysian. The required documents can be in the form of soft copy.

Tourism Tax

Tourism tax MYR 13.00 will be charged upon check-in (per room/per night).

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Berjaya Penang Hotel	320
Number of floors in Berjaya Penang Hotel	29
Another facilities in Berjaya Penang Hotel	Breakfast, Breakfast buffet, Beauty salon, Grocery store, Gift shop

Frequently asked question in Berjaya Penang Hotel

What Time is Check In & Check Out at Berjaya Penang Hotel?

Check-in time at Berjaya Penang Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Berjaya Penang Hotel provide breakfast?

Yes, Berjaya Penang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Berjaya Penang Hotel?

Berjaya Penang Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Berjaya Penang Hotel have?

Berjaya Penang Hotel has 29 floors.

How many rooms are available at Berjaya Penang Hotel?

Berjaya Penang Hotel has 320 rooms in total.

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More Reviews from Other Guests in Berjaya Penang Hotel

Overall Ratings & Reviews Berjaya Penang Hotel

Traveloka (5,121)

Other sources (364)

8.4

Very Good

From 5,121 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.0

Location

8.8

Service and Facilites

8.4

People often mention about Berjaya Penang Hotel

All

Staff Friendliness (108)

Bedroom (96)

Bathroom (82)

Variety (82)

Ambiance (81)

Surroundings (80)

Room Space (79)

Accessibility (78)

Taste (75)

Hotel Area (71)

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Traveler Reviews Berjaya Penang Hotel

Number of reviews per page

Customer reviews

Santi L.

Medical

10.0

/10

Reviewed 5 day(s) ago

Very satisfied with my stay here. It's not far from the culinary center and is just a short walk to the hospital. Thank you.

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Accommodation's Reply

02 Nov 2026

Dear Mr. Santi L., Thank you for your positive review. We are delighted to hear that you were satisfied with your stay and the location of our hotel. We hope to welcome you back again soon.

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A***n

10.0

/10

Reviewed 6 day(s) ago

Subscribe to stay here every time you go to PEN. 😊

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Accommodation's Reply

02 Nov 2026

Dear Mr./Ms. A*n, Thank you for your continued trust in our hotel every time you visit Penang. We appreciate your loyalty and sincerely hope to welcome you back again.

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W***l

10.0

/10

Reviewed 1 week(s) ago

Thats great.....Excellent.......

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Accommodation's Reply

02 Nov 2026

Dear W***l, Thank you for your feedback. We’re delighted to know you had an excellent stay. We look forward to welcoming you again soon.

Monica S.

Medical

10.0

/10

Reviewed 3 week(s) ago

Best hotel ever ❤️ Soon be right back

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Accommodation's Reply

26 Oct 2026

Dear Monica S. Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Monica S.

Medical

10.0

/10

Reviewed 3 week(s) ago

The service is very friendly and satisfying.

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Accommodation's Reply

26 Oct 2026

Monica S.

Medical

10.0

/10

Reviewed 3 week(s) ago

All services are very satisfying ❤️

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Accommodation's Reply

26 Oct 2026

Verified Traveler

9.4

/10

Reviewed 6 week(s) ago

saran: tlg check safety for your lift please

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Accommodation's Reply

26 Oct 2026

Dear Mr. G***t, Thank you for your valuable feedback. We take elevator safety very seriously and will have our maintenance team conduct further inspections. Your safety and comfort are always our top priority.

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I***a

10.0

/10

Reviewed 6 week(s) ago

Good and strategic according to the price

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Accommodation's Reply

23 Sep 2026

Hello Mr./Mrs. Lee, Thank you for your valuable feedback. We are delighted to hear that you were satisfied with the venue and the price. We hope to welcome you again next time.

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Resanle

10.0

/10

Reviewed 7 week(s) ago

For those who want medical treatment, this place is okay for those on a tight budget.

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Accommodation's Reply

23 Sep 2026

Dear Mr./Ms. Resanle, Thank you for your review. We are glad that our hotel met your needs and budget. We hope to welcome you back again soon!

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N***h

9.3

/10

Reviewed 8 week(s) ago

The aircon is not cold. Almost everywhere it feels warm.

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1 people find it helpful

Accommodation's Reply

23 Sep 2026

Hello Mr./Ms. N***h, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the air conditioner malfunction. We will contact our technical team and proceed with resolving the issue.

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Verified Traveler

Leisure

10.0

/10

Reviewed 9 week(s) ago

Best. Close to the city center, friendly service.

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Accommodation's Reply

23 Sep 2026

Hello Mr./Ms. G***t Thank you for your review! We are delighted to hear that you enjoyed our hotel's convenient location and friendly staff. We hope to welcome you back again!

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V***a

Medical

9.1

/10

Reviewed 9 week(s) ago

The staff are all friendly and polite. Good location. However, the downside is the air-con in the room is not cold enough.

1 people find it helpful

Accommodation's Reply

23 Sep 2026

Dear V***a, Thank you for your feedback. We’re glad you enjoyed our friendly service and convenient location. We apologize that the air-conditioning was not cold enough and will have our Engineering team look into it.

J***n

Medical

9.7

/10

Reviewed 9 week(s) ago

Close to Adventist Hospital and Penang city center.

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Accommodation's Reply

23 Sep 2026

Dear Mr. J*n, Thank you for your review! We are glad you enjoyed the hotel's excellent location, including its proximity to the Adventist Hospital and the heart of Penang city. We hope to welcome you back again!

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Irene A. C.

Medical

9.0

/10

Reviewed 10 week(s) ago

I always stay at this hotel whenever I visit Adventist Hospital, as it’s conveniently located just across the street. The staff are always very friendly and helpful, which makes every stay pleasant. One thing to note is that the breakfast buffet is entirely vegetarian, so keep that in mind if you prefer more variety in the morning. The hotel has both classic and newly renovated rooms, and I’d definitely recommend staying in one of the renovated rooms if possible! However, I was told that the renovated rooms can only be specifically requested or booked when you make a reservation directly through the hotel’s website. If you book through an OTA, they’re unable to guarantee one. Overall, a very convenient and comfortable place to stay, especially if you’re visiting Adventist Hospital.

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Accommodation's Reply

23 Sep 2026

Dear Irene A. C., Thank you for your continued support! We’re delighted that you find our location convenient and appreciate our friendly and helpful staff. We look forward to welcoming you again on your next visit!

Pendi t. w.

Transit

8.7

/10

Reviewed 10 week(s) ago

Unfortunately, we booked a 1-bedroom, but we got a twin.

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Accommodation's Reply

23 Sep 2026

Dear Pendi t. w. Thank you for your feedback. We sincerely apologize that the room arrangement did not meet your booking request. We regret the inconvenience caused and will review this with our team to improve our room assignment process.

K***a

Leisure

9.7

/10

Reviewed 12 week(s) ago

The staff were friendly. Near shopping mall.

1 people find it helpful

Accommodation's Reply

23 Sep 2026

Dear K***a, Thank you for your feedback! We’re glad you enjoyed our friendly service and convenient location near the shopping malls. We look forward to welcoming you again!

zaza b.

Staycation

9.7

/10

Reviewed 15 week(s) ago

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Accommodation's Reply

29 Jul 2026

Dear zaza b. Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

s***a

Leisure

8.8

/10

Reviewed 15 week(s) ago

Got a room on the 29th floor at the top, the view is amazing.

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2 people find it helpful

Accommodation's Reply

29 Jul 2026

Dear s***a, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay on the 29th floor and the amazing view. We look forward to welcoming you back to Berjaya Penang Hotel soon.

t***a

8.2

/10

Reviewed 15 week(s) ago

Just a B hotel for business. It’s quite far away from George Town, but an A+ if you visit a hospital, especially Adventist Hospital.

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Accommodation's Reply

29 Jul 2026

Dear t***a, Thank you for your review and for sharing your feedback. We are glad that our location was convenient for your visit to Adventist Hospital. We appreciate your comments and hope to welcome you back to Berjaya Penang Hotel on your next visit.

t***a

Business

8.1

/10

Reviewed 15 week(s) ago

There's nothing better than a hotel, just for Adventist patients.

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1 people find it helpful

Accommodation's Reply

29 Jul 2026

Dear t***a, Thank you for sharing your feedback. We are pleased to know that our location was convenient for your visit to Adventist Hospital. Your comments are appreciated, and we will continue striving to improve our facilities and services. We hope to welcome you back to Berjaya Penang Hotel in the future.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.