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Berjaya Penang Hotel
Hotels
8.4
/10
Very Good
4,361 reviews
What Guests Say About Their Stay
Staff Friendliness (69)
Bedroom (61)
Surroundings (52)
Accessibility (52)
Natalia s.
9.4
/ 10
The staff were very nice. They were so helpful. Always have a good breakfast to start a day. Berjaya Hotel is located near Gurney Plaza and Gurney Paragon mall, you can just walk to get there. Also, it’s close to Pulau Tikus Wet Market, where you can get all local and street food. Such a good place to stay. And if you were coming to Penang to have a medical tour (just like I did), it’s a good place to stay because it is located in front of Adventist Hospital.
Rina R.
8.5
/ 10
Highly recommended for those who have business with the Indonesian Embassy just a short walk from this hotel
Fransisca W. K. H.
9.7
/ 10
The hotel very spacious and comfy. Friendly staff. Clean room and bathroom. Location is very near to many good places.
randy s.
9.4
/ 10
Short distance walk to adventist, great location, nice room and hospitality, we always stay here whenever we go to penang for medical treatment
Tonny
9.4
/ 10
The hotel is perfect medical travel since it is just opposite side from Penang Adventist Hospital, especially for the Heart Centre. Close to some hawkers street food areas and some pharmacies too.
In the Area
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One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Berjaya Penang Hotel
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Per room per night (excl. taxes & fees)
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One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
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Overview of Berjaya Penang Hotel
Located in the heart of Georgetown, Berjaya Penang Hotel provides a comfortable and convenient base for exploring Penang's rich cultural heritage and modern attractions. With its strategic location, guests can easily access historical sites, vibrant street art, and delicious local cuisine.
Berjaya Penang Hotel
, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.What to Expect When Staying at Berjaya Penang Hotel
Featuring 320 rooms in total, Berjaya Penang Hotel offers well-appointed accommodations designed for relaxation and convenience. Guests can expect a seamless experience with attentive service and modern amenities.
The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.
Guests can enjoy a variety of facilities designed to enhance their stay, from a refreshing swimming pool to a well-equipped fitness center. The hotel also offers convenient services such as laundry and dry cleaning.
All of these Berjaya Penang Hotel facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.
How to Get to Berjaya Penang Hotel
Reaching Berjaya Penang Hotel is easy, whether you're arriving from Penang International Airport or other parts of the island.
Transportation Options
Penang International Airport (PEN) is the primary gateway to the island. From the airport, taxis and ride-hailing services offer direct transportation to the hotel. Public buses are also available, providing a more budget-friendly option.
Navigating to the Hotel
Located in Georgetown, Berjaya Penang Hotel is easily accessible by car or public transport. Major roads lead directly to the hotel, and its central location makes it a convenient landmark for drivers.
Food Near Berjaya Penang Hotel
Penang is renowned for its culinary scene, and Berjaya Penang Hotel is surrounded by a diverse array of dining options.
Local Delights
Explore the nearby hawker stalls and restaurants offering iconic Penang dishes such as Char Kway Teow, Assam Laksa, and Nasi Kandar. These local eateries provide an authentic taste of Penang's culinary heritage.
International Cuisine
In addition to local fare, guests can find a variety of international restaurants within walking distance of the hotel. From Japanese to Italian, there's something to satisfy every palate.
Things to Do Around Berjaya Penang Hotel
Georgetown, a UNESCO World Heritage Site, offers a wealth of cultural and historical attractions just a stone's throw from Berjaya Penang Hotel.
Historical Sites
Visit landmarks such as Fort Cornwallis, the Clan Jetties, and Khoo Kongsi to delve into Penang's rich history and heritage. These sites offer a glimpse into the island's past and its diverse cultural influences.
Cultural Experiences
Explore the vibrant street art scene in Georgetown, visit local temples and mosques, or take a trishaw ride through the historic streets. Immerse yourself in the unique blend of cultures that defines Penang.
Why Berjaya Penang Hotel is Popular Among Travelers
Berjaya Penang Hotel is a popular choice for travelers seeking a comfortable and convenient stay in Penang. Its central location, well-appointed accommodations, and excellent service make it an ideal base for exploring the island.
Tips for First-Time Visitors
If you're planning your first trip to Penang and staying at Berjaya Penang Hotel, here are a few tips to enhance your experience.
What to Pack
Pack light, breathable clothing suitable for the tropical climate. Don't forget essentials such as sunscreen, insect repellent, and comfortable walking shoes.
Getting Around
Explore Georgetown on foot to fully appreciate its charm and character. Taxis and ride-hailing services are readily available for longer distances, and public buses offer an affordable transportation option.
Best Time to Stay at Berjaya Penang Hotel
The best time to visit Penang and stay at Berjaya Penang Hotel depends on your preferences regarding weather and crowd levels.
Weather Considerations
The dry season, from December to March, offers the most pleasant weather with lower humidity and less rainfall. However, this is also peak season, so expect higher prices and more tourists.
Festivals and Events
Consider visiting during festivals such as Chinese New Year or the George Town Heritage Celebrations to experience Penang's vibrant culture and traditions. Be sure to book your accommodation well in advance if traveling during these events.
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- Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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Ensure to check availability and book in advance to secure the best deals.
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All facilities in Berjaya Penang Hotel
Swimming Pool
Fitness Center
Functional Hall
Lobby
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Medical service
- Mobile
- Multilingual staff
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Terrace
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Theatre/auditorium
Food and Drinks
- Bar
- Breakfast
- Buffet breakfast
- Buffet lunch
- Dining area
- Snacks
Transportation
- Airport transfer
- Limited parking
- Limo or town car service
Things to Do
- Fitness center
- Outdoor pool
Connectivity
- Internet point
- Free WiFi
Accessibilty
- Disabled access friendly
Kids and Pets
- Babysitting
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Berjaya Penang Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, Malaysian rate only for Malaysian. The required documents can be in the form of soft copy.
Facility
Water Disruption open for limited number of guests per day from 10-1-2024 to 10-1-2024.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Berjaya Penang Hotel | 320 |
Number of floors in Berjaya Penang Hotel | 29 |
Another facilities in Berjaya Penang Hotel | Bellhop, Welcoming drinks, Concierge, Money changer, Front desk |
Frequently asked question in Berjaya Penang Hotel
Does the Berjaya Penang Hotel provide a late check-out?
The availability of late check-out at Berjaya Penang Hotel is subject to the hotel's policy and room availability on the day of your departure. Guests interested in a late check-out are encouraged to inquire at the front desk during their stay. While the hotel strives to accommodate such requests, it is not guaranteed and may incur additional charges. It is advisable to make arrangements as early as possible to increase the likelihood of securing a late check-out.
Does the hotel provide early check-ins?
Early check-in at Berjaya Penang Hotel is subject to availability and cannot be guaranteed in advance. If you wish to check in early, it is recommended to contact the hotel directly on the day of your arrival to inquire about the possibility. Please note that additional charges may apply for early check-in, depending on the hotel's policy. To ensure a smooth experience, consider booking an additional night prior to your arrival if early access to your room is essential.
Is the Berjaya Penang Hotel pet-friendly?
The Berjaya Penang Hotel does not allow pets. Guests planning to travel with pets should consider alternative accommodations that are pet-friendly. Always check the hotel's specific policies before making a reservation to ensure a comfortable stay for you and your pet.
What is the cancellation policies?
The cancellation policies for Berjaya Penang Hotel can vary depending on the type of booking and the rate plan selected. Generally, hotels may offer different cancellation terms such as free cancellation up to a certain number of days before check-in, or non-refundable rates for discounted bookings. It is important to review the specific cancellation policy associated with your booking during the reservation process on Traveloka. Make sure to check the terms and conditions carefully to understand any potential charges or fees that may apply if you need to cancel or modify your reservation.
Does the hotel provide a car park?
Yes, Berjaya Penang Hotel provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay. However, it is always a good idea to check the availability of parking spaces upon arrival, as they may be subject to availability.
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More Reviews from Other Guests in Berjaya Penang Hotel
Traveloka (4,010)
Other sources (351)
8.4
Very Good
From 4,010 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.0
Location
8.8
Service and Facilites
8.4
People often mention about Berjaya Penang Hotel
All
Staff Friendliness (45)
Variety (36)
Bedroom (35)
Accessibility (32)
Ambiance (32)
Bathroom (32)
Surroundings (29)
Taste (29)
Room Space (27)
Family Friendly (25)
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Traveler Reviews Berjaya Penang Hotel
Number of reviews per page
20
40
Customer reviews
MF
Muhammad F.
6.7
/10
Reviewed 6 day(s) ago
It's an old hotel; my parents have been taking me here since I was little. I expected its 4-star status to be more upscale, keeping with the times, but it turned out to be the same, haha.
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l***s
Medical
8.5
/10
Reviewed 2 week(s) ago
Very close to Adventist Hospital. Very helpful.
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Ns
Natalia s.
9.4
/10
Reviewed 3 week(s) ago
The staff were very nice. They were so helpful. Always have a good breakfast to start a day. Berjaya Hotel is located near Gurney Plaza and Gurney Paragon mall, you can just walk to get there. Also, it’s close to Pulau Tikus Wet Market, where you can get all local and street food. Such a good place to stay. And if you were coming to Penang to have a medical tour (just like I did), it’s a good place to stay because it is located in front of Adventist Hospital.
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HV
Henry V. M.
Leisure
8.5
/10
Reviewed 3 week(s) ago
The staff was very helpful, the check-in process was fast.
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E***y
Medical
9.4
/10
Reviewed 3 week(s) ago
Good location, very close with hospital and many food resto surrounding hotel
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B***e
10.0
/10
Reviewed 4 week(s) ago
Always my go to hotel whenever medical trip to Penang. Near Gurney at walking distance and near kopitiam, Wellings, and hospitals.
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Accommodation's Reply
11 Jul 2025
Dear B***e,
Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations! We look forward to welcoming you back to our hotel in the future.
DC
Daisy C. T.
Medical
8.5
/10
Reviewed 5 week(s) ago
Staffs are ok.
Location is ok.
Bfast is ok.
Overall are ok.
1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Daisy C.T.,
Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations! We look forward to welcoming you back to our hotel in the future.
Dt
Dewi t.
Medical
9.7
/10
Reviewed 6 week(s) ago
I like this hotel.. maybe from the first time I went to Penang in 2015.. because I can walk to Gurney, and there are also many places to eat around this hotel.. everyone who works at this hotel is very friendly and helpful.. satisfied with this hotel.. and will return to Penang to stay at this hotel.. continued success in making the hotel successful.. 😍😍👍
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Accommodation's Reply
11 Jul 2025
Dear Dewi t.
Thank you for your kind words and support! We are glad you were satisfied with our location and service. We look forward to welcoming you back to Berjaya Hotel Penang.
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C***e
Medical
9.4
/10
Reviewed 6 week(s) ago
room is clean and we have a good view at night. service is okay. the staff help us too. location is good can go to gurney mall by walking
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Accommodation's Reply
11 Jul 2025
Dear C***e,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
kt
kwee t. l.
Medical
8.7
/10
Reviewed 7 week(s) ago
There is actually nothing special about this hotel other than being close to the adventist hospital. It is not worth the price which is quite expensive compared to hotels in the city center. The breakfast food is also ordinary, not many choices.
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Accommodation's Reply
11 Jul 2025
Dear Kwee T.L
Thank you for your feedback. We appreciate every opinion from our guests as it helps us improve our service quality. We apologize if your experience did not meet your expectations. We will look into the matters mentioned, especially regarding the price and breakfast options. We hope to provide a better experience if you choose to stay with us again in the future.
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c***g
Leisure
6.3
/10
Reviewed 8 week(s) ago
My check-in experience at your hotel was incredibly frustrating and disorganized. I arrived to find four people waiting, and I was second in line. We were then directed to another counter, but before I could be served, the person who was third in the original line jumped ahead of me. To make matters worse, after the first customer was done, the counter then served the fourth customer, completely skipping over me! I was the second person there and ended up waiting while people who arrived after me checked in. It was a chaotic and unacceptable start to my stay."
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear c***g,
Thank you for your feedback, and we sincerely apologize for the disorganized check-in experience you encountered. We understand how frustrating that must have been, and we are taking steps to improve our queue management and service flow. Your experience is important to us, and we hope to serve you better in the future.
S***y
Medical
9.7
/10
Reviewed 9 week(s) ago
The hotel is clean, comfortable, the staff is friendly, close to the hospital and plaza, recommended.
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Accommodation's Reply
04 Jun 2025
Dear S*y, Thank you for your positive review. We are glad you are satisfied with our service. See you again.
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J***e
Medical
9.4
/10
Reviewed 9 week(s) ago
Staff friendliness, the bell boys are helpful and kind.
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Accommodation's Reply
04 Jun 2025
Dear J***e,
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We’re sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.
KY
Krisna Y.
Medical
6.3
/10
Reviewed 9 week(s) ago
It's been starting to smell damp lately.
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Accommodation's Reply
04 Jun 2025
Dear Krisna Y., Thank you for your feedback. We will follow up immediately to ensure guest comfort is maintained.
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A***a
Medical
9.7
/10
Reviewed 10 week(s) ago
The Best Hotel to Stay. Especially for those looking for accommodation closest to Penang Adventist Hospital. Took 3 nights for medical purposes. Only 5 minutes walk to the Hospital which is located opposite the hotel location. When arriving at the hotel, it was still 12 noon (Usually most hotels in Malaysia allow guests to check in at 15:00), but at this hotel, we were already allowed to check in. The hotel atmosphere and rooms are good even though they seem a bit old. The hotel staff are friendly, very helpful especially during check in & check out. Breakfast is also varied, many choices with a fairly good taste. If you are still lacking or bored with the food, just look for it at Midland Park Center which is located next to the hotel. There are many choices of food such as KFC, Nasi Kandar and others, there is also a mini market. The bus stop is located right in front of the Hotel. Next time will definitely come back here if you have the same needs. Very Impressive.
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+2
2 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear A*a, Thank you for sharing your experience. We are very happy to hear that our location, facilities, and services were able to provide comfort during your medical needs in Penang. Your feedback means a lot to us, and we look forward to welcoming you back in the future. Stay healthy.
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K***h
Transit
8.5
/10
Reviewed 11 week(s) ago
The reception staff was nice and informative
2 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear K***h,
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We’re sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.
HR
Hanny R.
Medical
10.0
/10
Reviewed 11 week(s) ago
A nice place to stay. Very close to Adventist Hospital. Meal is very OK, healthy and rich in taste. Staffs are friendly. Family oriented.
1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Hanny R,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
t***e
10.0
/10
Reviewed 12 week(s) ago
Very close to Adventist Hospital. Friendly service, vegetarian breakfast menu.
See original
1 people find it helpful
Accommodation's Reply
16 May 2025
Dear t*e, Thank you for the review that has been given, we will always provide the best service for hotel guests, never hesitate to give a review for Hotel & Management so that we can continue to evaluate all input, criticism, suggestions from customers. We always look forward to welcoming you back with your colleagues, relatives, relatives, and family.
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Y***e
Medical
8.1
/10
Reviewed 12 week(s) ago
Service, good service, clean rooms even though the hotel looks old.
See original
1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Y*e, Thank you for the review that has been given, we will always provide the best service for hotel guests, never hesitate to give a review for Hotel & Management so that we can continue to evaluate all input, criticism, suggestions from customers. We always look forward to welcoming you back with your colleagues, relatives, relatives, and family.
See original
J***e
Medical
9.1
/10
Reviewed 12 week(s) ago
The staff were very friendly and the location was good.
Find this review helpful?
Accommodation's Reply
16 May 2025
Dear J***e,
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We’re sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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