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Berjaya Penang Hotel

HOTELS
One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
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Traveloka
8.4 Impressive
From 4,305 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
Highly recommended for those who have business with the Indonesian Embassy just a short walk from this hotel
Mustafa B. S.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
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Per Night
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Check-in
Thu, 19 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 4,305 reviews
8.4
Impressive
Fantastic
946
Very Good
2,599
Satisfying
396
Average
354
Poor
10
Cleanliness
Comfort
Meal
Location
Service
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strategic location (58)
friendly staffs (14)
clean room (24)
easy to find food (3)
excellent service (18)
great room (2)
spacious room (1)
tasty food (5)
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Language
English
wa
1 Reviews
8.5
/ 10
8.5
Medical
Helpful staff as I am a visitor from Indonesia, they speak English very well and willing to give all information I need to get around the city safely and joyful. #WarmRegards

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RD
1 Reviews
9.7
/ 10
9.7
Holiday
Room is big and clean. The staffs are very friendly. Only thing the towel is very dirty.

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Accommodation's Reply

14 Dec 2021
Dear Guest, Thanks so much for your thoughtful and detailed review. This is incredibly helpful. We have taken the good and bad elements you've mentioned in your review to heart. Thank you again for taking the time to share your experience with us. We're grateful for guests like you.
Sd
1 Reviews
6
/ 10
6
Dirty, not working lifts, crowded unhygienic, unsanitised, very poor compliance with Covid 19 safety SOPs.

1 liked this review

Accommodation's Reply

06 Dec 2021
Dear Guest, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your stay with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes to make things better and I hope we see you again soon.
NL
1 Reviews
5.7
/ 10
5.7
Holiday
We found a cockroach inside the wardrobe. There is stains on the bedsheet, blanket & towel. Waiting time for the lift takes about 5-10 minutes. Only 2 lifts is working.

3 liked this review

Accommodation's Reply

26 Nov 2021
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your stay with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes to make things better and i hope we see you again soon.
ZA
2 Reviews
9.7
/ 10
9.7
Holiday
The hotel is super comfy, the breakfast has a variety of foods and they taste amazing, just a small and old swimming pool but other than that, I book for 3 rooms for 2days 1 night and all the room is nice tho, perfect! Recommended!

2 liked this review

Accommodation's Reply

26 Nov 2021
Thanks so much for taking the time to share your kind comments. It was pleasure to have you. We so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.
RR
2 Reviews
8.5
/ 10
8.5
Staycation
Highly recommended for those who have business with the Indonesian Embassy just a short walk from this hotel

1 liked this review

Accommodation's Reply

12 Nov 2021
Dear Guest, Thanks for staying with us! We truly appreciate your review given towards our hotel.
6 Reviews
8.5
/ 10
8.5
Staycation
This accommodation is perfect for family getaway. The location is nearby shopping mall and not far away from batu feringghi beach.

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Accommodation's Reply

09 Sep 2020
Dear Guest, Thanks for staying with us! We truly appreciate your review and we looking forward to welcoming you again to our hotel.
21 Reviews
8.5
/ 10
8.5
Holiday
Best place to stay in penang but the hotel to old

1 liked this review

Accommodation's Reply

11 Aug 2020
Dear Guest, Thanks for staying with us! We appreciate your review and we will take note on your feedback.
mf
4 Reviews
6
/ 10
6
Staycation
Not enough parking for guest...Please la..

1 liked this review

Accommodation's Reply

11 Aug 2020
Dear Guest, Thanks for staying with us! We appreciate your review and we will take note on your feedback.
mf
4 Reviews
6
/ 10
6
Staycation
Don't enough parking for guest..

1 liked this review

Accommodation's Reply

11 Aug 2020
Dear Guest, Thanks for staying with us! We appreciate your review and we will take note on your feedback.
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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Document Policy
Upon check-in, you are required to bring ID Card, Malaysian rate only for Malaysian. The required documents can be in the form of soft copy.

Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Berjaya Penang Hotel which is formerly known as Georgetown City Hotel is the best accommodation to stay in George Town, Penang. All of the rooms in this hotel are well equipped with amazing amenities. Besides that, they have provides the best facilities and services for their guests. The guests can also have breakfast, lunch and dinner meal in a restaurant in Berjaya Penang Hotel. This hotel is strategically located near a few attraction places in George Town. It is convenient for the tourists to visit museums, malls, and other places in the city.

How to get to Berjaya Penang Hotel

Berjaya Penang Hotel is situated at One-stop Midlands, Burmah Road, Gurney Drive, 10350 Georgetown, Penang. There are several ways to reach to Berjaya Penang Hotel. The first way is by travelling by road. The visitors need to use North-South highway to Route 3113 which is Tun Dr Lim Chong Eu highway. Then, they have to take Jalan Masjid Negeri, Jalan Scotland and Jalan Utama to Jalan Burma in George Town. Once they have reached Jalan Burma, they are able to find Berjaya Penang Hotel within a few minutes. The whole journey takes about 3 hours and 58 minutes. The visitors have to encounter some tolls using this route.

Another way is the visitors can arrive at the destination a bit faster by taking an aeroplane. They can choose to take a flight from Kuala Lumpur International Airport 2 (KLIA 2) or Sultan Abdul Aziz Shah Airport. There are a few flights available such as AirAsia, Malindo Air and Malaysia Airlines. The journey from KLIA 2 to Penang International Airport will be around 50 minutes. Whereas, the tourists that take a flight Sultan Abdul Aziz Shah Airport, the journey will take about an hour. Once they have landed at Penang International Airport, the visitors can grab a taxi or rent a car and go straight to the hotel.

Different Types of Rooms in Berjaya Penang Hotel

Berjaya Penang Hotel has offered three different types of room. The rooms are Single Room with City View, Standard Room, Superior Double or Twin Room, Junior Suite and Family Room. For Single Room with City View, the size of the room is 19 square metres and it can fit 1 single bed which can accommodate 1 guest only. This room equipped with a few in-room amenities such as an air conditioner, a coffee or tea maker, a flat-screened television, complimentary bottled water, a minibar, a desk, and an in-room safe. The following room is the Standard Room. This room has a size of 19 square metres and the bedding will be 2 single beds which can fit 2 guests only. Next is the Superior Double or Twin Room. This room is much bigger than the previous two rooms with 27 square metres. The guests may choose either 1 double bed or 2 single bed, depends on the availability. This room is equipped with an air conditioner, a coffee or tea maker, a flat-screen television, complimentary bottled water, a minibar, a desk, and an in-room safe. For Junior Suite, it is 41.1 square metres and the type of bed will be 1 double bed or 2 single beds. There is free Wi-Fi access in this room. The final room is the Family Room. The size of this room is 41 square metres and it can fit 1 double bed and 2 single beds which can accommodate more than 4 persons.

Restaurant and Cafe in Berjaya Penang Hotel

There is a restaurant available that serve varieties of food during breakfast, lunch and dinner time. Besides that, the guests can have a cup of coffee at a coffee shop in Berjaya Penang Hotel.

Activities and Facilities in Berjaya Penang Hotel

There are a lot of facilities available in Berjaya Penang Hotel. There are free parking spaces for the guests, a 24-hour room service, free Wi-Fi access in public area, a 24-hour receptionist, 24-hour security, a laundry service, luggage storage, and multilingual staffs. The hotel has also provided medical services and wedding services a money changer for their customers. Moreover, they provide a babysitting service for their guests too. For the business traveller, they can use the business facilities such as a conference room, a photocopier, a projector, and an auditorium. For those who want to keep fit, they can go to the fitness centre or an outdoor pool. Other than that, there are welcoming drinks and a bar in this hotel.

Interesting Places near Berjaya Penang Hotel

Penang Adventist Hospital - Penang Adventist Hospital is a non-profit hospital and it was established in the year 1924. This hospital provides a good quality health care and they educate the community to make choices about their general well-being. The journey to get to this hospital is very convenient in case of an emergency occurs. The guests in Berjaya Penang Hotel can get to Penang Adventist Hospital with only 2 minutes of walking.



Gurney Paragon Mall - Gurney Paragon Mall is situated at Gurney Drive, George Town, Penang. It is a shopping mall with a condominium and an office block. This mall was launched in the year 2013. Gurney Paragon Mall is the third tallest building in Penang. The tourists can have their shopping time and have a meal in this mall. There are a few shops that categorize by fashion outlets, eateries, supermarket, and an entertainment section. The visitors that came from Berjaya Penang Hotel are able to reach at Gurney Paragon Mall for only 8 minutes of walking.


Gurney Plaza - Located at Gurney Drive, George Town, Gurney Plaza is one of the famous shopping mall and a place for entertainment that is suitable for family and friends. This mall is also one of the attraction places among the locals and foreign tourists. This nine-storey shopping complex has a few shops from well-known brands, dining places, and entertainment section. Besides that, Gurney Plaza is also famous for food lovers. The journey from Berjaya Penang Hotel to the mall will take about 9 minutes of walking.

Hotel Policy

Additional breakfast are chargeable at MYR 20.00 /person.

[30% Promotion] - Any bookings received by Non Malaysian will be charged additional RM30nett per room per night. Minimum 1 night stay allowed.

Children aged 11 years and older are fully charged. Children age 1 to 10 years stay free when share existing bed with parents Extra bed is subject to availability upon arrival, chargeable at RM81.62 nett per night (rate subject to change). Guest is required to pay the extra bed charges upon arrival to hotel front desk. Upon check-in, hotel Front Desk will collect from guests MYR 3.00 Local Government Fee per room per night(imposed by Penang Government starting from 1st June 2014). This fee is not included in room rates. You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits. All special request such as additional car park, early, check-in, late check-out etc, are strongly subject to availability. You are advised to liaise with owner directly at least 24 hours before arrival for special arrangement

Facilities
Hotel Services
  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Wedding service
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
General
  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace
In-room Facilities
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Business Facilities
  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium
Food and Drinks
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet lunch
  • Dining area
  • Snacks
Transportation
  • Airport transfer
  • Limited parking
  • Limo or town car service
Things to Do
  • Fitness center
  • Outdoor pool
Connectivity
  • Internet point
  • Free WiFi
Accessibilty
  • Disabled access friendly
Kids and Pets
  • Babysitting
Shuttle Service
  • Airport transfer (surcharge)
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