Dear Mr. Vernandas S., Warmest regards, Manhattan Hotel Jakarta Thank you for your positive review and excellent rating. We are very pleased to hear that you enjoyed our pleasant ambiance, the stunning view from the 30th floor and the friendliness of our staff. Your compliments are a great motivation for our team to continue providing friendly service and memorable experiences. We look forward to welcoming you back for a comfortable stay. Best regards, Agong Pramudito, General Manager

Dear Ms. L*a, Warmest regards, Manhattan Hotel Jakarta Thank you for your excellent review and rating. We are delighted to know that your stay was a pleasant and memorable experience. Your kind words are a great motivation for our team to continue providing friendly service and memorable moments to all our guests. We sincerely hope to welcome you back again for another pleasant stay experience. Best regards, Ag. Agung Pramudito General Manager

Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you very much for your wonderful review and perfect rating. We are delighted to know that you enjoyed the good ambience and had a great holiday experience with us. Your kind words are truly motivating for our team to continue delivering warm hospitality and memorable stays. We look forward to welcoming you back again soon for another enjoyable holiday in Jakarta. Sincerely Ag. Agung Pramudito General Manager

Dear Mr. T*Y, Warmest regards, Manhattan Hotel Jakarta Thank you for your excellent rating and review. We are pleased to hear that the hotel's location is very convenient, especially near your office. Convenient accessibility is one of our advantages, and we are glad that this adds to the convenience of your stay. We look forward to welcoming you back again, whether for business or leisure. Best regards, General Manager Agung Pramudito

Dear Ms. Friska I. A., Warmest greetings from Manhattan Hotel Jakarta, Thank you very much for your wonderful review and perfect rating. We are delighted to know that you truly loved your stay and found our hotel to be such a nice place. Your enthusiastic words are a great motivation for our team to continue delivering warm hospitality and memorable experiences. We look forward to welcoming you back again soon for another stay filled with comfort and joy. Sincerely Ag. Agung Pramudito General Manager

Dear Mr. Datu A, Manhattan Hotel Jakarta, Thank you very much for your excellent review and rating. We are delighted to hear that you were impressed with our staff’s friendliness, the comfortable room ambiance and the beautiful city view, which made your stay more relaxing and enjoyable. We are also delighted to know that the comfortable mattress added to the comfort of your stay. Your feedback is a great encouragement for our team to continue providing friendly service and creating memorable experiences. We look forward to welcoming you back soon. Sincerely, Agung Pramudito, General Manager

Dear Ms. Shanti S.H., Warmest regards, Manhattan Hotel Jakarta Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed the beautiful rooftop view and the friendly and helpful attitude of our staff throughout your stay. Your kind words are very encouraging and encourage our team to continue providing friendly service and memorable experiences. We sincerely hope to welcome you back for a comfortable stay. Sincerely, Agong Agung Pramudito General Manager

Dear M*d, Warmest regards, Manhattan Hotel Jakarta Thank you for your positive review and excellent rating. We are delighted to know that our hotel was a wonderful venue for your special celebration. Creating memorable moments for our guests is always our top priority, and your appreciation motivates our team to continue providing friendly service. We look forward to welcoming you back for an enjoyable and enriching stay. Best regards, Ag. Agung Pramudito General Manager

Dear Ms. Mayangsari L., Warmest greetings from Manhattan Hotel Jakarta, Thank you very much for your wonderful review and perfect rating! We are delighted to hear that you enjoyed your leisurely stay with us and appreciated how helpful our security team was. We sincerely apologise for the inconvenience caused by the placement of the glass shelf above the tea and coffee station. We have shared your feedback with our engineering and housekeeping teams to ensure that adjustments are made to ensure the safety and comfort of guests. Input like yours is invaluable in helping us to improve our facilities. We look forward to welcoming you back again soon for another enjoyable, worry-free stay. Sincerely Ag. Agung Pramudito General Manager

Dear Mr. A*s, Warmest regards, Manhattan Hotel Jakarta Thank you for your review and your compliments on the comfort and spaciousness of your room, as well as the food you enjoyed. We are delighted to hear that this made your stay memorable. We also appreciate your comments regarding the delays in check-in procedures and the delivery of your luggage to your room. We apologize for any inconvenience caused. We have shared your comments with the front desk and reception team to improve our efficiency and provide a smoother service in the future. Your constructive feedback is very important to us in continuously improving our services. We look forward to welcoming you back with an even faster and more comfortable arrival experience. Best regards, Ag. Agung Pramudito General Manager

Dear Mr. S*I, Best regards, Manhattan Hotel Jakarta Thank you for your honest feedback. We are very sorry to hear about your unpleasant experience during breakfast, where your food was taken before you could eat it and your table was taken by other guests. We apologize for this incident as it does not reflect on our service standards. We have conveyed your feedback to the restaurant team for better response and coordination so that this kind of incident does not happen again. Your feedback is very important for us to continuously improve the quality of our service. We look forward to welcoming you back and providing you with an even more enjoyable dining experience so that we can once again earn your trust in our services. Best regards, Agung Pramudito, General Manager

Dear Mr. Chow C. C., Warmest greetings from Manhattan Hotel Jakarta, Thank you very much for your excellent review and perfect rating. We are delighted that you chose to stay with us several times in 2025, and that our friendly front desk team was able to assist you with an early check-in. Your loyalty and trust mean a great deal to us, and we are honoured to be your preferred hotel for business trips to Jakarta. We look forward to welcoming you back and ensuring that each stay is comfortable, efficient and memorable. Sincerely Ag. Agung Pramudito General Manager

Dear Mr. Y*i, Manhattan Hotel Jakarta would like to extend our warmest regards for your positive review and excellent rating. We are delighted to know that our hotel’s location makes it easy for you to take your children to an orchestra performance and enjoy the many shopping options nearby. We are also delighted that you were impressed with our hotel’s cleanliness and comprehensive facilities throughout your stay. We also appreciate your comments about our smart TV. Guest reviews like yours are invaluable as we continuously improve our services and facilities. Thank you for your trust in Manhattan Hotel Jakarta. We look forward to welcoming you back in the future. Please feel free to make yourself at home whenever you return to Jakarta. Sincerely, Ag. Agung Pramudito General Manager

Dear S*h, Warmest regards, Manhattan Hotel Jakarta Thank you for your positive review and excellent rating. We are delighted that you enjoyed our varied and delicious breakfast and found our suites comfortable and enjoyable. We are also delighted to know that your complimentary room upgrade made your experience even more memorable. Your satisfaction is our highest reward, and your kind words motivate our team to continue delivering friendly service and memorable experiences. We sincerely thank you for your trust in Manhattan Hotel Jakarta and we look forward to welcoming you back in the future. Sincerely, Ag. Agung Pramudito General Manager

Dear Mr. Made B. W., Warmest Greetings from Manhattan Hotel Jakarta, Thank you very much for your excellent review and perfect rating of 10. We are truly honored that you chose to stay with us again for your second visit. Knowing that you had another great experience at our hotel brings us immense joy and motivates our team to continue providing warm hospitality and memorable service. We sincerely appreciate your trust and loyalty, and we look forward to welcoming you back for many more enjoyable stays in the future. Please consider Manhattan Hotel Jakarta as your home whenever you return. Sincerely Ag. Agung Pramudito General Manager

Dear Mr. Abdul H., Warmest regards, Manhattan Hotel Jakarta Thank you for your positive review and excellent rating. We are glad to know that your stay was pleasant and wonderful. Your kind words are an encouragement and motivation for our team to continue providing friendly service and the best experience to all our guests. We sincerely appreciate your trust in Manhattan Hotel Jakarta and we look forward to welcoming you back again. Consider our hotel as your second home in Jakarta. Sincerely, A. Agung Pramudito General Manager

Dear Mr. Pankaj, Warmest Greetings from Manhattan Hotel Jakarta, Thank you very much for sharing your wonderful feedback and for rating us a perfect 10. We are delighted to know that our Indian restaurant added joy to your stay and made your leisure trip memorable. Your satisfaction is our greatest reward, and it motivates our team to continue delivering warm hospitality and authentic experiences. We truly appreciate your trust in Manhattan Hotel and look forward to welcoming you back for another enjoyable stay. Please consider us your home in Jakarta whenever you return. Sincerely Ag. Agung Pramudito General Manager

Dear Mr. Keo, It's a pleasure to welcome you to Manhattan Hotel Jakarta. Thank you for choosing to stay with us and for your wonderful review. We are so glad to hear that you enjoyed your stay and plan to return. We will continue to strive to provide the best service to make every visit a memorable one. See you again on your next visit! Best regards, General Manager Agung Pramudito