delicious breakfast menu, spacious room, fast staff, hassle-free check-in/out.

Suitable for staycation with family

Thank you for upgrading our room. The additional breakfast for the children wasn't expensive either.

It's fun, eating while watching the kids swim.

The swimming pool staff were unfriendly, avoiding questions. The day before I went swimming, I was given 2 towels. But when I wanted to swim again in the morning, they gave me 1, they said that each room only gets 1, which one is true. The wifi is bad, let alone opening Netflix to watch, even opening social media takes a long time. I booked a premier room with a bathtub but there were only 2 towels, namely body towels. At least for a room that big, there should be head/face towels. The refrigerator is hot, not cold, I have complained but there is no solution. For a place to sleep, the view, and cleanliness are good.

The staff is not very friendly, especially at the swimming pool, most of them avoid questions. The facilities are also problematic, the refrigerator is not cold at all. I have filed a complaint but there is no progress. There are no footwear in the bathroom, I asked for one by phone and it was delivered. For the premier room that has a bathtub, the towel is only 2 cm, namely a body towel. There is no small towel, not worth it for a premier room like this.

An old hotel that is still well maintained, friendly staff, clean rooms, large swimming pool and there is an area for children to play near the pool.

Happy to stay here, the kids are very happy, the play area and swimming pool are very kid-friendly 😍

I was very happy while staying here, the service was super good, and it's in the middle of the city too.

to improve service and food.

Best. Very comfortable. Big room. Great breakfast

All OK and suitable for bringing family 🥳

Everything is awesome. The hotel staff are friendly, the hotel access is near to the city center & airport

This is my second stay here. It was a pleasant experience, with all the facilities and services excellent.

It was very pleasant to stay here, will come here again if you want to vacation and stay here

Great location, adequate environment Needs complete renovation of rooms and hallways, guaranteed profit

Room is quite comfort. Wifi is unreliable and annoying. Breakfast was lack of variety and taste just okay

The room was quite clean, though there were some dusty spots. The food was delicious, but please pay attention to the keycards, as we had to change them frequently because the door wouldn't open.

the reception and restaurant staff are very friendly

One of the best choices in Pekanbaru.