Aparthotel New Lux

Explore Aparthotel New Lux
9.8
Exceptional
From 77 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

Traveler Reviews Aparthotel New Lux

Number of reviews per page
20
40
Top reviews
Siva
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel that is located right in the center of old town. You couldn’t find a better location to stay if you want to experience the local culture, festivities and food. Aparthotel Lux staff were super friendly and helpful, their prompt communication in English via WhatsApp is very convenient. Overall, I would rate 5/5 for this property.
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Martyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent property would highly recommend
Adam
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This must be the most comfortable and spacious aparthotel room I have ever had in an amazing location and at an amazing price.
Helen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Instructions on how to get to the place needs to be clearer. It took us the whole afternoon. People didn't know the street, even though it turns out to be the main square. Good thing there was somebody to open the door.
Piotr
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Wonderful old building in midievil town square updated with latest conviences (A/C, elevator, walk in showers). Very well maintained and clean. Central to everything. Lots of character. Exactly what you would imagine and want out of a trip to Wrocław.
Stephen
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Visit Wroclaw frequently and will go back to this place again! Really lovely!
Benjamin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great customer service, we arrived latter than planned and they were very helpfuland quick to get us to our room for the night.
Mickael
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Right in center square, allowing me quick access to shops, bars, and the Christmas market.
Mr.J
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent location……apartment modern with everything, clean bright quiet will stay again
Hany
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great place to stay. Safe, clean and private. Caring and helpful staff. Planning to visit again next year.
Bobby
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The apartment is in old town which is great. The employee that helped us was super helpful. He went above and beyond to be kind to us. Our issue was with the bed that was hard as a rock, and the air condition is in one room the living room area. You have to sleep with the bedroom door open, which defeats the reason we got an apartment with a seperate bedroom. A pair of cheap slippers would have been nice for the price we paid for the room. If these things don't bother you, then it is a good place.
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Brittany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The area was beautiful. The room was excellent. The only complaints I would have would be. The water doesn’t get very warm in the shower.
Ben
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Excellent room itself, with great attention to detail in design and facilities, and fantastic location overlooking main square. Parking was 10 mins walk away, which was a bit of a pain - and can only park car at a street a few minutes walk away, which inconvenient with luggage. Customer service let down the experience. We asked to extend our stay by 1 night and were changed significantly more than the Expedia rate, despite being mid week. They then didn't keep a record that we'd asked to extend and banged on the door not once but twice along us to firstly checkout, and then to make immediate credit card payment, after being told we could pay on checkout. Finally despite checkout being an hour earlier than most other hotels, they refused our initial request for later checkout, saying we'd need to check on the day of checkout - which defeats the point. They did eventually grant a late checkout, but the dance was an unnecessary headache.
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CARLOS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

It was a perfect stay right in the middle of making square. All the staff was extremely helpful and professional. Thank you.
Pawel
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

It was nice
Chloe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Second time visiting here. Absolutely beautiful. Everything you need and spectacular cleanliness. Cannot wait to come again.
Jacob
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Very clean and excellent staff and amenities. Very considerate staff. ONLY drawback was the noise of the music and revelers on a Friday night until 3-4 am, in the narrow street below Room 34. Great stay overall. We extended from 3 to 5 nights.
Artur
icon-Business
Business
10.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

comfy bed, great location, friendly staff, very clean
Chad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

This place is simply amazing. The location is perfect for a trip to the beautiful city of Wroclaw
Verified traveler
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

This hotel is a dream. You can see by the window the City Museum of Wroclaw. Everything is close to this museum. You can just walk and see the city and very good restaurants. The room was clean and was equipped with everything that you need. The bed was comfortable and I was able to rest very well after months of hard work. The staff was kind and very helpful. At the end of my stay they offered me to keep my bags while I can enjoy my last hours in the city. It is definitely the place that I will stay the next time I visit this beautiful city.
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Number of reviews per page
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