Good location, decent size for Tokyo hotel

The location was strategic, located near 24-hour Donki, Family Mart, Matsumoto Kiyoshi, and a few other convenience stores. The hotel is also a 10-minute walk from Shimbashi Station and is accessible to many strategic locations. The highlight of the hotel is certainly the massage chair; for tourists that completed at least 10,000 steps a day in Japan, this chair is very helpful to give you your strength back the next day. Definitely recommend this hotel.

First hotel during our Japan trip. Located in the Ginza area, the hotel is quite near to Don Quijote and the train station. The room is quite spacious to open our 28” luggage and 2 cabin luggage. Remm provides a massage chair (which is very useful for our sore feet and back after a long walk). Also, we can take free amenities and tea/coffee by ourselves (Remm even provides an eyemask, skincare, facial mask). On our last stay before moving to Kyoto, we even used the airporter provided by the hotel to transfer our luggage to another Remm branch on our next stay in Tokyo. Super worth it!

Very good 4-star hotel in Tokyo, especially the location and price, but if they have room cleaning service, it would be more appreciated.

The hotel location is very strategic, the rooms are spacious, cleanliness is very well maintained, there is a massage chair in the room and complete amenities are provided.

1 room cannot be shared by three people, so the five of us, 2 children under 17 years old, 3 adults, had to book 3 rooms.

Room not that spacious. Having massage chair inside makes it even less spacious. I can't even open my luggage. Slippery bathroom floors. Better do something. I almost slipped several times.

Best Hotel, best location in Ginza, near Shimbashi Station only walking 5 minutes from hotel, nice room with massage chair, cozy bathroom with comfort shower. I really recommend this hotel.

Great hotel. Upscale one. The hotel gives many amenities and a free gift each day you stay. Staff speak fluent English. There are no coin laundry here, the laundry service they provided is quite expensive. The place is located strategically above Family Mart, nearby Matsumoto Kiyoshi, and across Don Quijote. The neighborhood is quiet and clean.

The staff is very rude and unfriendly. Indifferent and a bit arrogant

The hotel is very clean, strategic location, right down to the family mart. Road 5min already shopping centers.

The location is great, the hotel staffs were absolutely helpful. Thank you for the Male Reception who helped me to find the nearest clinic on new year eve.