An Ngoc Hotel Can Tho

Explore An Ngoc Hotel Can Tho
7.8
Pleasant
From 220 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.5

Location

8.0

Service and Facilites

7.5

People often mention about An Ngoc Hotel Can Tho
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Staff Friendliness (6)
Room Space (4)
Bedroom (4)
Bathroom (4)
Distance to City Center (3)
Wifi (3)
Check-in/out Time (3)
Ambiance (3)
Accessibility (2)
Soundproof (2)
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Traveler Reviews An Ngoc Hotel Can Tho

Number of reviews per page
20
40
Customer reviews
n***n
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6.7
/10
Reviewed 3 week(s) ago
Not like the original picture, the room smelled musty. I asked to change rooms and they gave me another room with less smell. But there were cockroaches in the toilet, but the staff was polite and friendly. The hotel should improve the mold problem.
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H***h
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5.0
/10
Reviewed 9 week(s) ago
The staff were not friendly, they sat on the phone and let the guests park their own vehicles, there was no drinking water in the room even though they booked a room for 4 guests, dirty towels, checked out at 12pm but went to see a doctor and waited for the results and couldn't come back in time so when they called to inform them, they received a stiff response "10% surcharge for late check out!", while when they checked in, they arrived at 5pm and received a response that they didn't receive the booking even though they had paid in full, when they checked in, the air conditioner didn't work. The guests were very sympathetic to the hotel but the hotel didn't sympathize with them even though it was due to force majeure. The hotel doesn't have an elevator.
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P***n
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Staycation
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8.2
/10
Reviewed 19 week(s) ago
The staff is quite enthusiastic, the room has full amenities, hair dryer, hot water, the air conditioner is a bit old but still cool
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1 people find it helpful
L***e
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6.3
/10
Reviewed 26 week(s) ago
Old room, dirty, no basic amenities 🥹
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M***h
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Staycation
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7.0
/10
Reviewed 27 week(s) ago
enthusiastic, okay, hotel needs to equip carefully with bathing and hygiene tools
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5 people find it helpful
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Nguyen T. T.
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Leisure
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8.5
/10
Reviewed 30 week(s) ago
The receptionist was very enthusiastic and friendly. The air conditioner was cool. There was also a kettle and hair dryer. The only thing I would like to say is that there was no hot water for the shower. However, I was very pleased that I forgot my towel on the way back to SG and the hotel enthusiastically shipped it to me. If I have the opportunity to travel again, I will definitely visit this hotel.
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2 people find it helpful
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Tran T. V.
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Business
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10.0
/10
Reviewed 59 week(s) ago
Friendly, polite, professional receptionist. Near the hotel there are many amenities for you to choose from.
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1 people find it helpful
DO HUYNH D. H.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 66 week(s) ago
The room smells musty, the lighting is dark, the VIP room has no windows. The room is not soundproof, and there is no night light.
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2 people find it helpful
L***e
icon-Staycation
Staycation
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5.4
/10
Reviewed 66 week(s) ago
scared of ghosts, dark room, unfriendly staff
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4 people find it helpful
P***M
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 68 week(s) ago
The price of a small 300ml bottle of mineral water is not free but charged at 15k, too expensive.
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1 people find it helpful
T***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 70 week(s) ago
The room has cockroaches, smells of dust, the air conditioner doesn't work, the night light is broken, the toilet is not clean, and not fully equipped with personal items: toothbrush, comb. There is also no mineral water.
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1 people find it helpful
Guest
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Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 72 week(s) ago
The staff is very friendly, but the bathroom is very smelly, the blankets and pillows also have a smell
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4 people find it helpful
N***n
icon-origin-TRAVELOKA
6.0
/10
Reviewed 73 week(s) ago
After booking, you have to pay extra when checking in. Meanwhile, full payment has been made
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2 people find it helpful
Victor Lee
icon-origin-TRAVELOKA
9.1
/10
Reviewed 82 week(s) ago
Everything is just so so. Nothing is special for my trip.
1 people find it helpful
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PHAM H. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 85 week(s) ago
Ngon lành cành đào. Giá và vị trí tốt. Gần nhiều hàng quán ngon giá tốt 👌
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HO DUY T.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 86 week(s) ago
Điều hoà thì không mát, cũ quá, toàn mùi ẩm móc, có vẻ lâu rồi không vệ sinh.
3 people find it helpful
N***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 86 week(s) ago
Phòng dơ, thùng rác còn của khách trước, khách sạn không có thang máy, giấy vệ sinh không được thay.
1 people find it helpful
Tran T. H. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 92 week(s) ago
Mình có đặt 2 phòng, phòng của mình có vẻ mới, còn phòng còn lại là phòng cũ nên có gián và mùi gián! Bất tiện vì tới 14:00 mới được nhận phòng.
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Vẹn H.
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5.5
/10
Reviewed 93 week(s) ago
Phòng rất hôi mùi cống cả đêm ngủ không được.
1 people find it helpful
nguyen l. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 94 week(s) ago
Khách sạn nhiều cây xanh mát mẻ, rộng rãi, thoáng mát. Chú chủ khách sạn dễ thương, nhiệt tình. Phục vụ tốt.
2 people find it helpful
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