Dear Guest, Thank you for taking the time to share your experience with us through Traveloka. We are delighted to hear that you enjoyed your stay at ibis Styles Bogor Pajajaran. Your positive review is a great encouragement to us, and we appreciate your feedback on how we can improve our services in the future. We apologize for the inconvenience caused by the lack of cleanliness in the restrooms, especially the toilet seats, and the intermittent hot water supply. We will immediately share your feedback with our housekeeping and engineering departments for review and improvement. We will take measures, such as maintaining the water temperature on the floor, to prevent similar incidents in the future. We also regret your experience with the parking lot. Discomforts such as vehicle odors and furniture shifting should never be tolerated, and we will immediately conduct an internal review with our parking and security departments to ensure stricter and safer standards for customer vehicle management. Thank you again for your constructive feedback. The entire ibis Styles Bogor Pajajaran team looks forward to providing you with an even better, more comfortable, and more memorable experience on your next visit. Sincerely, Joanne F. Uluru, General Manager
