the hotel needs an update but the staff more than made up for the lack of updates

Sarah at the front desk was professional and personable. She was knowledgeable and helpful along with the other front desk staff as well. The room was cozy. As there is no AC the fan probably could've worked a bit better. I will definitely stay again when I am in London. Oh, and the tub fixtures were really cool!

Needs an update

The location was perfect, right nextv

My Self and partner booked tis hotel for one night. the location is perfect. the rooms are cosy and clean, the staff are very friendly and helpful. i will defiantly stay here again and will recommend this hotel to my family and friends!

The great thing about this hotel is the receptionist Sarah! She is such a great asset to the place you can forgive them for the low pressure cold water that comes out at a trickle in the bathroom, the lack of a proper shower in the bathroom and the rather old but fairly clean room that has obviously seen better days. It was an incredibly small (single) hot room being right at the top of the building. Even though there was a fan which I had on all night with the window open it was still incredibly hot and really needs an air con unit. I was staying for Carnival and this was an ideal location being just a few minutes walk from the route that was used and a few minutes walk from the tube.

The staff were fantastic and the room was lovely and spacious, the only downside was the very low water pressure in the bathroom - we were on the top floor though, so maybe that’s to be expected in an older building.

Great

Sarah at the desk was wonderful. Unfortunate not to have AC. Bathroom radiator/towel warmer was dangerously hot.

This property looked decent at check in, but the room was extremely dirty and dingy. I was only staying one night and it was late, otherwise I would have gone to another property.

This is our second time staying here and we love it ! Its super convenient . Great value !

This property is in need of an update. Beautiful staff but room was very average for the price, towels dirty and bath had staining. Water pressure non-existent (stayed on top floor). Bed was good but no air conditioning and small pedestal fan did not suffice. I unfortunately left this property after 1 night.

The bed might be a single & im used to a queen, it was really comforyable, i slept so well. Couldnt hear anyone next door...every so often they would let their door slam closed otherwise really silent. I did not want to leave my room as was so comfortable. Very friendly staff. Didnt have any problems. Loved the AC working as reception and the fan in the room. The bathtub was great with possibility of bubbles. Nice location, very convenient and close to metro stop.

Negatives - room was advertised as on Ground Floor but was actually down stairs in the basement area where the view out of the window was a brick wall a few feet away. - bathroom was not very clean. The bath itself had a jacuzzi function but each of the water jet ports had 'run stains' around them and generally looked a bit grotty. There were also signs of black mould above the shower head and under the wash basin. - the shower head could not be adjusted meaning you had to stand at the far end of the bath tub to get wet which resulted in water going all over the bathroom floor. - when packing to leave we checked under the bed to make sure we hadn't left anything only to find a can of deodorant from a previous occupant which suggests the room had not been that thoroughly prepared or cleaned prior to our arrival. - all in all decor very tired and needs refurbishment Plusses - - Four poster bed was clean and very comfy - location. Very short walk to the Underground and only 10-15 minutes walk to Kensington Gardens, Hyde Park, Portabello Road/Market etc. - very friendly and helpful staff.

The property was dark, dingy and worn out. It was so bad I didn’t even stay. I booked new hotel.

Not the Ritz but clean and functional with a wonderful staff. Well placed in Notting Hill, close to the Tube. Good food and pubs nearby.

It was extremely hot weather and because the room was in the roof it was unbearable. We made the decision to leave and stay elsewhere.

1 night, basic hotel, clean and tidy

Excellent friendly and helpful staff. Very nice location, neighborhood. Tube station nearby.

the only problem was water pressure in our room (last floor) but you can expect it in the old buildings