Riad Flamme D’Orient & SPA

Explore Riad Flamme D’Orient & SPA
7.4
Pleasant
From 18 reviews
Cleanliness

7.6

Room Comfort

6.6

Service and Facilites

7.8

Traveler Reviews Riad Flamme D’Orient & SPA

Number of reviews per page
20
40
Top reviews
Leslie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is in an Old Medina, I dint like the location that much, plus there was a huge cockroach in the bathroom, that was very disgusting to see. The people very nice and ready to assist you at any time.
wazma
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room had bugs and the condition of the bathroom was bad. I was not given the room that I was booked from. The staff at my original location made me walk with my suitcase 15 minutes to another location.
Vicente Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property was absolutely beautiful. Our host (who used to be a teacher!)was very gracious and we were greeted enthusiasticly and with a tea and a desert. Our host did an amazing job helping us book our excursions to the Ouzud Waterfalls and The Agafay Desert for a camel ride + dinner and a special show. The bed was comfortable and the soap and shampoo smelled great. The daily Moroccan Breakfast on the rooftop was delicious. The rooftop is a great space to sit and enjoy the breeze as well. The waitstaff was friendly and prompt. The special Moroccan tea was itself an experience. We also loved the little cat that lives at the rooftop!! The small pool was really nice and cold. It was great to cool off after being out all day in the heat. It was a little noisy on the first floor as our room was in the courtyard but not so much it disturbed my sleep. I would 100% stay here again. Actively dreaming about returning here for the 2030 World Cup! It was an amazing experience to be able to walk through the marketplace from our hotel and the entire staff were absolutely amazing and courteous. Much love from America. Shokran! En shalla!!!
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Diana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I was unsure how many stars to give this riad. The service deserves 5 stars - huge thanks to AbdeSalam and Mohamed for being so helpful and welcoming. As for the riad itself, here are the pros and cons: Pros: • Excellent location near Jemaa el-Fnaa (behind Café de France) • Traditional Moroccan style • Friendly customer service • Daily breakfast included • AC and Wi-Fi available • Mint tea and pastries on arrival • Room cleaned and towels changed daily • Walking distance to souks and restaurants Cons: • Very old building • Noisy - thin walls and loud doors • Low doorways (watch your head!) • Outdated bathrooms with a moldy smell • Strong fragrance in the building • Saw cockroaches in the room and pool area There are two buildings: the main one (some rooms and for check-in and breakfast) and a second one called “Terraces” where we stayed. It’s a short, safe walk between them. Our room was basic but had essentials like a safe, shampoo, and tissues. Overall, great staff and location, but the building itself could use updates.
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Elissa
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The service was amazing. The receptionist assisted us with all our questions about the local area and where we were going after our stay. The food was delicious and the pool was refreshing!
Sakir
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Friendly staff, the people made the experience so wonderful! Such a beautiful riad, I was in awe. They welcomed us with Moroccan and were so helpful throughout our trip. I would definitely recommend staying here. My only suggestion for improvements would be to invest in extractor fans for the bathroom as it can get very hot and humid.
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Noura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We stayed 4 nights in Marrakech. The hotel was great and the personal made it such a nice and pleasant experience. They were always ready to help when needed. It was in the perfect location and the rooms were nice. I highly recommend this hotel
Joanne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Warm welcome awaits you, staff are friendly and informative. I would stay again.
Richard
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We arrived late in the evening and initially put in a room in the annex building which looked nothing like the room we'd seen in pictures on the site. We made do because we were tired, the following day we were offered to move rooms into the main building which was better. Overall the room was small and basic and didn't feel worth the money we paid, although it was in a great location next to the main square. The most frustrating bit of the stay was that on two occasions the house keepers took our towels and did not replace them. When we asked for towels we were told they'd run out. Difficult to believe when they have a spa on site! We had to pester several times, they didn't appear overly bothered and it was the next day before any towels appeared. What baffled me was why did they remove the towels if they didn't have any to replace them with?! We'd have happily used the same ones again.
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Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Our room was not in the central Riad, but in their property around the corner (50 meters). This was fine as there was no degradation of quality. The check in process was very personalized as the manager took the time to explain the riad amenities as well as the local attractions in the medina. The hotel was immaculately clean. There was very little difficulty finding the location, as it was just off the Jemma El Fna and signs clearly marked its location (although signs indicated the old name of the property).
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William
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Firstly the Riad seems to have several names and was difficult to find. Then the driver failed to collect me from the airport. However: it is a delightful little riad, perfectly situated near the Jama al Fna square. Its rooftop restaurant was good, although the service was slow. The room was simple and comfortable. The staff were an absolute delight: charming, helpful, intelligent and a lot of fun. In particular I would mention Abdeljalil.
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AMANDA
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Localização perto da praça principal. Hotel bem menor do que aparenta. Café da manhã começa muito tarde e é bem limitado. Higiene pecou muito. TINHAM BARATAS NO QUARTO. Não ficaria novamente.
Jean Claude
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

L’accueil, la gentillesse et la disponibilité du personnel de l’hôtel. Tout était parfait.
SAKAMOTO
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were unfailingly kind and provided detailed insights about the town and available excursions. The tagine at the hotel’s restaurant was particularly memorable.
Mina
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

J’ai séjourné 2 nuits dans ce Riyad situé en plein cœur de la place Djemaa el-Fna. Si l’emplacement est idéal pour visiter Marrakech, mon expérience a malheureusement été gâchée par un service très décevant. La première nuit a été particulièrement pénible : les bruits sont omniprésents, l’insonorisation est inexistante. J’entendais tout ce qui se passait dans l’établissement. Le pire a été le réveil brutal à 6h du matin causé par la femme de ménage qui déplaçait bruyamment les tables dans la salle du petit-déjeuner. Impossible de me rendormir après ça. Aucune attention n’a été portée au confort ou au repos des clients. Je ne recommande pas cet endroit à ceux qui recherchent un minimum de tranquillité ou de professionnalisme dans l’accueil.
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Nobu
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very good loction and staff are friendly
Stefan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Enkelt men rent och trevlig personal. Altid vänliga och villiga att hjälpa till. Fixade utflykt och transfer. Ligger centralt vid nattmarknaden men ändå lugnt och skönt. Fin frukost med lite variationer.
Franz
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

La ubicación excelente , solo que se escucha mucho ruidos desde las 6 de la mañana y no se puede descansar más , también hay que tener cuidado si te hospedan en el otro edificio porque las habitaciones son diferentes a las que ofrecen en fotos. La atención del personal es excelente.
leonardo
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Personale cortese ma le camere sono piccole e rumorose e necessitano di ristrutturazione. La pulizia e l'igiene lasciano molto a desiderare.
Svend
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Great place. Traditional riad. Very friendly staff and manager. Tasty breakfast.
Number of reviews per page
20
40