Homestay in Ampenan

At room 316, air conditioner was not cooling. Wifi cannot get, need to go to lobby to access, lift under repair, need to use stair up. I had changed to other hotel nearby after 30 minutes check in after the receptionist allowed. Can online agent refund me the pay.

Located in central of Mataram City. Food is amazing! We came for the food. Only stay just for the food!

The room was uncomfortable and lights out. I had to move to the other room. And unfortunately the last room I stayed had sane issues. I can't sleep all night just because the noises from power. Damn! Totally not gonna back.

i checked in at night but only stay there for 40 minutes and we can’t stand the wall mold so we moved to another place, it stinks so bad and make us hard to breathe. they don’t even clean the trash bin, the trash from another guest r still there. the air con doesn’t work it’s broke, i know it’s cheap but alot of hotels or room with the same price as this place has better quality than this one. there’s no towel at all and i ask the butler for a towel n the towel looks like it comes from a colonial era😭 it stinks n from white turn to yellow (almost brown)😭 so yea guys you better do some renovation n deep cleaning for ur hotel, for the black things in your sheets just use some bleach, dish soap with hot water so it will come off 😭 as a hotelier i feel bad to write this review but i hope u guys can accept it as an advice 😭🙏🏻

The owners are very helpful and nice. The accomodations are good 👌🏼

Dirty and unkempt, had to pay twice because they said the hotel no longer used the application.