The receptionist, a Caucasian woman, was extremely unwelcoming upon check-in. There was no smile or greeting from her, and I had to initiate the conversation myself. We had booked three three-bedroom apartments well in advance, with a specific request to be placed in the top section due to elderly guests. However, the receptionist seemed indifferent to our request, simply stating that they could only do their best to accommodate us and that the resort was fully booked. Throughout our stay, the resort was not even crowded, and several apartments near ours were vacant, which made it feel even more unfair and frustrating.
The resort is outdated and dirty. Ovens are half work, walk in the bathroom has water damage and the carpets were filthy. Not going back there for sure.. we'll looking somewhere else for our next family gathering.