It was very pleasant, I will book this hotel again next time. Thank you for the great experience.

Cool place, good area, right at the middle of alam sutera. They provide us with a good accomodation and hospitality. Salute for the management team.

The staff are friendly, when there are problems with the room they immediately handle it and even move rooms straight away.

Kamarnya rapi, bersih dan kamar mandinya juga bersih. AC juga dingin. Yang bikin berkesan adalah view-nya jalan tol yang kalau malam indah ya, saya yang pas lagi capek-capeknya dapat pengalaman itu jadi luntur capeknya. Pelayanan juga sangat baik dan sopan. Maafkan enggak sempat foto-foto, tapi sesuai kok.

Had a wonderful stay with my family at Mercure Serpong Alam Sutera. The rooms were clean and comfortable, the service was excellent. Great location too. Highly recommended.

The place was clean and well-maintained. All the facilities worked very well, from the bathroom and shower amenities to the kitchen equipment and TV. Everything was ready to use, making the stay comfortable and hassle-free. Overall, a great place to stay and definitely recommended!

Probably one of the best hotels to stay. I never imagined the quality of stay to be this high. The unit is cleaner than a typical 4 or maybe 5-star hotel.

The owner was very friendly, the room was spacious and clean, and the check-in process was easy, as everything was explained via video. You're just a short walk across the street to Alam Sutra Mall. The air conditioning was cool, and they even provided a Netflix account. I'd definitely stay here again if I were in BSD.