Hotels in Hoan Kiem District

Outstanding Service from Start to Finish! I had an incredible stay at this hotel, and the staff made all the difference. From the moment I arrived, I was warmly welcomed at check-in, and every team member I encountered went above and beyond to ensure I had everything I needed. Whether it was providing local tips, helping with luggage, or arranging transportation, the staff were always proactive, friendly, and genuinely caring. It’s rare to experience such consistent hospitality throughout an entire stay—even the check-out process was smooth and thoughtful. This level of service truly made me feel at home and taken care of. I can't recommend this place highly enough and will definitely return on my next visit. Thank you to the amazing team for making my trip so memorable!

Our hotel is nice and clean and the management is very kind to us to upgrade our room for free. Hotel location is very accessible to all the places we want to go to. I highly recommend this hotel who want to stay in Hanoi!

I had a very wonderful vacation here, the hotel has a very beautiful view

The location was very convenient, but the TV never works. The front office staff was very helpful and friendly after All.

This hotel were fully booked but was not updated yet even I paid for the room. They automatically sold my booking to another nearby hotel with poor quality.

Great hotel with nice staff and good hospitality, hope to come back again next time.

Good sleep, good staff, good food.

I don't even stay at the hotel, because I just wrong booked for a room that is only for 2 hours.

The rooms is clean, location is near to many attraction and staff hotel are helpful.