NH Buenos Aires Tango

Very good hotel. Great location. Friendly staff. Clean room. Would recommend.

Nice staff, excellent breakfast and room cleaning services on time and well done. No issues with Wi-Fi. It was a pleasant stay. The hotel is close to many Buenos Aires' points of interests reachable by walking or Uber services.

We had a very bad experience with NH group, so much so that we would never use them again. When we arrived at NH Buenos Aires Tango Hotel (4* 8.8 rating) we were informed that a storm on the previous night had deluged the room and thus they were going to transport at no cost to NH City Hotel (5* 8.2 rating) According to its rating NH City is a 5 star hotel, it has to be the worst 5 star hotel we have ever stayed in. Although we were promised that we would be given a suite in The City hotel we were in fact given a very drab looking family room. We immediately went back to reception and were told that the hotel was full and nothing could be done. They then decided that they miraculously found a vacant suite. It was nothing like the pictures of the suite that we had booked in the Tango Hotel. On entering, the room was freezing, so much so that my wife spent over a hour sitting in the corridor. Despite the efforts of the maintenance crew every 20 minutes the room temperature lowered by 0.5ºC! Again we went down to reception who yet again miraculously found yet another vacant family room in a completely full hotel. So driven by the need to have dinner and the fact that this slightly less drab family room had heating that worked we decided to accept the room. It did not have the sitting area , the espresso machine nor bathrobes and slippers that we were supposed to have had. The curtain were in a very state or repair. The was one usable electric outlet at floor level. etc etc etc

Buffet, excellent

Es un buen hotel, pero comparado con otros de cuatro estrellas, esta un paso atrás. Tenia una expectativa mayor con el hotel, pero dentro de todo estoy satisfecho.

The hotel is almost next door to Teatro Colon and in the theatre district. It is therefore very convenient for those who love opera, classical music concert, ballet and/or musicals. There are many restaurants nearby too. Though the hotel faces the busy Av. 9 de Julio, we did not find it noisy in our room. It may be because our room did not face that street. The breakfast did not have a big variety of food, but it was good in terms of choices and quality. It had what we like: scrambled eggs, boiled eggs, sausages, cold cuts, cheese, fresh fruits (oranges, pineapples, melons, grapefruits), vegetables, bread and pastry, good quality fruit juice, etc. A particular mention is its scrambled eggs. It was done perfectly, not overcooked and not too raw. Staff are also very friendly and helpful. They kindly helped us to book taxi or car to go to airport and restaurant and gave us good estimate of the time required to get to our destinations.

Very god option if you visit Buenos Aires.

Room was very clean and centrally located for our site seeing

Love the location. Conveniently located. I do have one complaint... Leaving us a complimentary bottle of water that was already opened and I assume filled with tap water. Otherwise I highly recommend this hotel.

Shops nearby

Staff courteous and helpful. Room clean and neat.

Great room with a nice view and balcony

The gym could be better

Excelente ubicación personal amable sólo que la habitación para una persona era demasiado pequeña.

Very good

Great location with superior room view of 9 De Julio Ave.

Everything in the room. Ok.

I recently stayed at this property and, unfortunately, the experience did not fully meet expectations. While the room offered an excellent view from the balcony, the issues that followed overshadowed some of the positive aspects. Upon arrival, my room was not ready, and despite having booked a two-bed setup, the bed was not arranged as requested. I had to call housekeeping to redo it. To their credit, the housekeeping staff were polite and helpful, but these are issues that should have been addressed before check-in. The room also had several maintenance problems. There was a plumbing issue with the sink, no hot water, and very weak water pressure. Even after reporting these concerns to the front desk, nothing was resolved during my stay. Additionally, the bathroom cleanliness was below standard, which was disappointing. The front desk staff did not seem client-oriented, and the overall level of service was surprisingly low. Working in the hotel industry myself, I was surprised to encounter such avoidable lapses. On a positive note, the breakfast service was amazing, with a great variety of options and attentive staff, which added a much-needed highlight to the stay. Overall, while the view and breakfast were excellent, the service and maintenance issues significantly impacted the quality of my stay. I hope management takes these concerns seriously to improve the guest experience.

Good

Size of the room was bigger than I excepted. The terrace was a little small but did offer great views. The staff was helpful but had me questioning security when I need my room key reactivated.