Aura on Flinders Serviced Apartments

2 Bdrm Penthouse. Amazing views - true to description and visuals. Plenty of space on the terrace to enjoy the views. 2 bathrooms - (one as ensuite) were great. Beds were clean and quite comfortable. Parking is tight, Xtrail fitted snuggly - anything bigger or longer and I'd park at the Care Parking next door. Staff were friendly. Would happily stay again.

No wifi, no coffee or coffee maker, old damaged furniture, same with mattress, no cleaning bedding or towels in 6 night stay. This place bore no resemblance to the advertising photo so NO I would never stay here again.

check in was great and quick unfortunately the room wasnt the cleanest rubbish bin lid outside and look like it hadn't been cleaned in a while

Room cleanliness could be better Bathroom needs maintenance

Great spot great service

Was differently an experience. A man was stuck in the elevator for 45mins till I pressed the button to open it. He was told a 45min wait for help. Then my husband was stuck in the bathroom as the door jammed up on him took as at-less 5 mins to get him out.

Room was clean, the room was very spacious, and staff at reception was marvelous.

Respectful staff

Checked in then checked out straight away. Room was not what was advertised and felt very dingy

Clean, Great location, Staff were amazing!!

Overall it was reasonably clean and had everything needed.

Excellent views, very clean and tidy

The room was really clean, it had enough space for the 5 of us to be comfortable. We really enjoyed the amenities (kitchen utensils and laundry machines). It made our stay relaxed because we had everything we needed. Location is great. Customer service was great. The view was pretty at night. We will come back again!

Alway clean and staff always helpful I only stay at the Aura when in melbourne now

Great location, staff okay, apartment could do with good clean and paint

perfect stay at aura on flinders. staff were friendly

1. Cleanliness. Room is generally not that clean like the dirty kettle, cups with hair and lipstick stain. Scraps can be seen in the hallway. The location is ok, lobby is dark and untidy plus no WiFi. Staff are ok. The bed is comfortable.No hanging in the bathroom.

Price and location were great. Unit good. Cleanliness not so good. Stained carpets and furniture. Sliding door to apartment next doors bathroom only secured by drop bolt and you could see through so no privacy. Overall I would only stay again due to low cost

No room service or able to contact reception on phone in room security . No internet/ or facilities at hotel accommodation / no meals or restaurant /no refill of coffee,tea sugar milk . No safe to put valuables in if went out ) didn't leave accom for this reason also as was alone staying there / no clean towels for addition nights or shampoo etc refill etc . No bed or cleaning either . No pool / gym / etc . Just accom . Not apply at all. Even went to reception about issues when do shut me out of room in pjs when room service were on floor 20 mins before inking why hasn't my room been done . Asked for to get access key for room which why would you when checking where room service had left floor..I extremely disapponited overall experience . Won't be back here again sorry . I was suppose to come stay 8 nights in next few weeks grateful found out now than payout 8 nights . Would of thought even when travel pickup coming refused to let me go back to room to sit until arrived . Sorry but not happy at all.

The room was great the only problem was the we stayed 2 nights we had 1/2 a roll of toilet paper 2 tea bags 2 milk & 2 coffee pods we had to empty out the rubbish and put the dishwasher on before we left the only thing that we didn't have to do was change the. Sheets and make the bed...the view was amazing and the staff were helpful