What do past guests say about Capella Sydney?

Capella Sydney is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Capella Sydney

Name: Capella Sydney
Address: 24 Loftus Street, Sydney CBD, Sydney, New South Wales, Australia, 2000, 24 Loftus Street, New South Wales, 2000, Australia
Rating: 9.8

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9.8

/10

Exceptional

423 reviews

What Guests Say About Their Stay

Sarah

10.0

/ 10

We had the most amazing experience staying at Capella Sydney. The hotel is beyond beautiful and exceeded our expectations in every conceivable category. The staff were friendly and made us feel completely welcome. The pool facilities are palatial and the bed felt like sleeping on a cloud.

Sandra

10.0

/ 10

Capella blows me away every time I stay. Absolutely exceptional customer service and the stay is always a beautiful experience. The Auriga spa is a must.

Casilda

10.0

/ 10

Amazing room, great cocktails at bar, beautiful building, room wasn’t ready at 2:50pm and check in was a bit clunky, spa in wellness centre could be warmer, overall very luxurious stay, worth a weekend away!

In the Area

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24 Loftus Street, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

This accommodation offers:

Indoor pool

Swimming pool

Restaurant

Health club

Wheelchair accessible

Capella Sydney is a 5-star hotels that has been welcoming guests since 2023. The accommodation went through a renovation in 2023. Capella Sydney is part of Independent under Capella Hotel Group. There are 192 rooms spread across 10 floors.

What's around Capella Sydney

24 Loftus Street, Sydney CBD, Sydney, New South Wales, Australia, 2000

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Discover More About Capella Sydney

General Information

Location

Located at 24 Loftus Street in Sydney, Australia. Those looking to explore will find Pretty Beach Park, Castle Hill Heritage Park, and Lemon Grove Park nearby.

Facilities & Amenities

Capella Sydney has Indoor pool, Swimming pool, Restaurant, Health club, Wheelchair accessible, and more.

Contact

Email: reservations.sydney@capellahotels.com
Phone number: 61-02-90715000

All facilities in Capella Sydney

Facility

Indoor pool

Swimming pool

Others

Public Facilities

Room service
Safety deposit box
Restaurant

Guest Services

24-hour security

Activity & Leisure

Indoor pool
Health club

Accessibility

Accessible parking
Wheelchair accessible

Accommodation Policy & General Information in Capella Sydney

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

Document Policy
Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 15:00 - to 11:00 - 11:00
Available rooms at Capella Sydney	192
Number of floors in Capella Sydney	10
Another facilities in Capella Sydney	Room service, Safety deposit box, Restaurant, 24-hour security, Indoor pool

Frequently asked question in Capella Sydney

What is normal check-in & check-out time at Capella Sydney?

The standard check-in time at Capella Sydney is starting from 15:00 - 15:00 while the latest check-out time is at 11:00 - 11:00

What is the star rating of Capella Sydney?

Capella Sydney is a 5.0-star hotel.

How many floors does Capella Sydney have?

Capella Sydney has 10 floors.

How many rooms are available at Capella Sydney?

Capella Sydney has 192 rooms in total.

Does Capella Sydney have a swimming pool?

Yes, a swimming pool is available at Capella Sydney.

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More Reviews from Other Guests in Capella Sydney

Overall Ratings & Reviews Capella Sydney

Other sources (423)

9.8

Exceptional

From 423 reviews

Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

10.0

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Traveler Reviews Capella Sydney

Number of reviews per page

Top reviews

Sarah

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Sandra

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Capella blows me away every time I stay. Absolutely exceptional customer service and the stay is always a beautiful experience. The Auriga spa is a must.

chee peng

Friends and family Family

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

we are impressed by the hotel

Akiko

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great location, service and environment

Auss

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel. Period.

Nick

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel in the middle of the CBD. Feels like a retreat in Sydney.

Mark

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The room was amazing. Staff were helpful, friendly, and professional

Casilda

with Partner

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Samantha

with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Rooms were immaculate and it was such a beautiful hotel, a very calm vibe.

Julie ann

with Friends

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

excellent hotel and spa . Staff are amazing and extremely attentive . Breakfast is the best in Sydney ❤️💕🦋❤️

Tin Yee Connie

Friends and family Family

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Food options and amenities were amazing, very personalized touch in service delivery

Jamenso

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Capella Sydney is elegance done right. Everything was beautifully considered, from the design to the service. The atmosphere felt refined, warm, and effortless. A truly polished stay, and one I would gladly return to.

Daniel

with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Excellent hotel!

Simone

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

A lovely experience and great place to stay in the city

Jamenso

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Capella Sydney has a rare kind of elegance, one that is not forced, but deeply felt. Everything about my stay was beautiful, polished, and memorable. The bar staff were impeccable, the reception team were warm and refined, and the spa staff were exceptional. What stayed with me most was the grace of the service, the quiet luxury, and the feeling of being genuinely cared for. Capella is not only a beautiful hotel, it is an experience with character, soul, and style xx

Mark

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Amazing place to stay right in the Centre of Sydney and close to Circular key. Great accommodation, staff and spa…

Zelina

Friends and family Family

6.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Very disappointed with housekeeping. No turn down service by 9pm which was taken seriously by manager. But housekeeping ignoring our request for bottled water was basically ignored and after 30mins we had to check out. Very disappointing service because housekeeping is a very important service.

Rafi

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

The staff really stood out as being amazing and accommodating.

Irina

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Room location

Shamil

with Partner

10.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Everything was top!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.