Great Southern Hotel Brisbane

Terrific area, great rooms, comfortable beds, very friendly staff

The motel is under renovations and I enjoyed the room and can appreciate that while doing the work, heaps of activities and reconstruction.

Doing Reno work, but was all good

Nice hotel, great location! The reef right off the beach was fabulous for snorkeling at high tide. That alone made this hotel an excellent choice

Reception staff smiled and were helpful and friendly. Not always my experience at other establishments. Triple AAA rating. Despite the renovations, the quality of the staff made up for any limitations.

The air-conditioning is very good. The room is spacious and very clean.Staff are very helpful and friendly even at 3.30am.Didn't use the breakfast area but the menu looked really good.We have stayed there twice before and thoroughly recommend the hotel. It is located centrally to lots of shops,eateries , bridge to Southbank, Casino. The noise from the renovations starts at 8am but louder noises start later. Once the renovations are done it will be a perfect hotel situated in a perfect location

Ideal location on a budget

Am a solo wheelchair traveller, independent (can stand and walk short distances). Thanks to earlier reviewers, I was well prepared for heavy construction noise from 6:30am. Did indeed experience considerable noise from construction workers from 6.20am, and the empty halls made every word echo through your door. Please don't assume hallway conversations are private at all. Hotel staff were excellent. The women working here went above and beyond to make sure my little travel wheelchair and I could get where we needed to go. They have a great "can do" attitude, especially if you understand it's a construction site and are kind to them. Location was excellent for access to conferences at the Star Grand, and also QUT, parliament, and several smaller historic buildings immediately nearby. My TV didn't connect, nor did my WiFi, but this didn't bother me as I'd been offered a last minute rate 1/4 the price of over the road at my conference venue. Bathroom good but tiny. Air quality sensors showed high concentrations of construction dust in room (no opening windows) on arrival (construction dust) , which cleared by nightfall. Also showed that the AC control panel in my room did not ultimately seem to change the temperature at all, which remained at a constant 22°C & 70% humidity, regardless whether it was "off" or "on", during mild weather. Views from top floor were stunning, and will be breathtaking once exterior windows get washed some day. Thanks for having me.

Customer service found to be unhelpful disrespectful and unprofessional

Hotel is currently being renovated, but if you can see around the construction it is very clean and tidy. Excellent location, rooms roomy, lovely shower with excellent water pressure and extremely helpful staff. Definitely recommend

Room neat and clean. Aircon excellent. Undergoing renovation so foyer bit compromised but fine. River view from my room was amazing.

Great location & a comfortable bed the breakfast was good value

Location was great, room clean, great zirconium controlled by us. Unfortunately we were next to a room being renovated.

Aircon was quite satisfactory.

Yes aircon kept room to the temperature we liked. Car parking was good and close to the lifts so very happy.

Neat, clean room. Downside - No light in bathroom Cool window. Easy access in and out.

Hotel is currently being renovated, no noise st night but there is during the day. Reception staff are nice, but you have to interact with them.

Noisy room, cars and people across the street.

The aircon was terrible. when I arrived on day one out of three I set the aircon for 17C as the temp indicator for the room showed 24.1c the air flow at max fan was minimal and after three days of continuous aircon the temp indication reduced to 21C. The breakfast was satisfactory. The initial booking indicated that there was a restaurant, however only breakfast was available. The saving grace was the central location.

Brief 2 night stay for work. I booked through Hotels.com so missed the memo apparently stated on the website that they are undergoing renovations. Works being done 6:30am - 5pm Mon -Sat. Waited 10mins to check in as no one at counter, tried using the check in kiosk but couldnt be completed, water dripping from exposed pipes in the roof, bed was really sucken on one side. Basic room amentities, spacious room and suitable bathroom. Hopefully the hotel is renovating to update otherwise it's a pretty old, outdated hotel that I wouldnt rate very highly but location was perfect for what I need so no complaints. Can't comment on food/dining as I didn't use the restaurant.