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Pacific Sands Apartments
Service Apartment
8.2
/10
Very Good
425 reviews
What Guests Say About Their Stay
Sam
10.0
/ 10
Great place to stay for an overnight stay in Mackay. Great size apartments, easy check in.
Kyle
10.0
/ 10
Apsttment was magnificent. Incredibly comfortable bed and good facilties within. Kitchen, living room and bsthroom all immaculate, honestly accommodation itself second to none.
Location not ideal if you dont have a car though due to distance from shops and resturanta in center of Mackay. If you have a car though as i assume most would, recommend staying here
Genette
10.0
/ 10
I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
In the Area
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3 Kirribilli Avenue, Mackay, Queensland, Australia, 4740
Main Facilities
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Swimming Pool
WiFi
Elevator
Available Room Types in Pacific Sands Apartments
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What's around Pacific Sands Apartments
3 Kirribilli Avenue, Mackay, Queensland, Australia, 4740
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Discover More About Pacific Sands Apartments
General
In Mackay (East Mackay)
Location
Located in Mackay (East Mackay), Pacific Sands Apartments is within a 5-minute drive of Mackay Enertainment and Convention Centre and Harrup Park. This beach aparthotel is 2.1 mi (3.3 km) from Bluewater Lagoon and 2.1 mi (3.4 km) from Caneland Central.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Town Beach - 1.1 km / 0.7 mi
Ken Burgess Orchid House - 1.2 km / 0.7 mi
Harrup Park - 2.5 km / 1.5 mi
Jubilee Park - 2.6 km / 1.6 mi
Artspace Mackay - 2.7 km / 1.7 mi
Mackay Enertainment and Convention Centre - 2.7 km / 1.7 mi
Far Beach - 2.8 km / 1.7 mi
Bluewater Lagoon - 3.1 km / 1.9 mi
Caneland Central - 3.1 km / 1.9 mi
Great Barrier Reef Arena - 3.4 km / 2.1 mi
BB Print Stadium - 3.4 km / 2.1 mi
Mackay Basketball Stadium - 3.6 km / 2.3 mi
Illawong Beach - 3.9 km / 2.4 mi
Mackay Base Hospital - 5.8 km / 3.6 mi
Mackay Regional Botanic Gardens - 5.8 km / 3.6 mi
The preferred airport for Pacific Sands Apartments is Mackay, QLD (MKY) - 7.5 km / 4.7 mi
Facilities
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 51 individually decorated guestrooms, featuring kitchens. 32-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided weekly.
All facilities in Pacific Sands Apartments
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Outdoor pool
- Barbecue
- Picnic area
- Garden
- Beach towel
General
- Reception hall
- Smoking area
- Parking
Hotel Services
- Laundry service
- Luggage storage
- Express check-out
Transportation
- Bicycle rental
Connectivity
- Free WiFi
Public Facilities
- Elevator
Accommodation Policy & General Information in Pacific Sands Apartments
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Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
14:00 - 17:00
Check-out:
Before 10:00
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 3.52 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Property uses a professional cleaning service, Events/parties not allowed, By ocean, Beach nearby, Contactless check-in is available, Essential workers only - NO
General Information
Popular Facilities | Swimming Pool, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 17:00 - to 10:00 |
Available rooms at Pacific Sands Apartments | 51 |
Number of floors in Pacific Sands Apartments | 8 |
Another facilities in Pacific Sands Apartments | Outdoor pool, Barbecue, Picnic area, Garden, Beach towel |
Frequently asked question in Pacific Sands Apartments
What are available facilities at Pacific Sands Apartments?
There are top facilites at Pacific Sands Apartments such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pacific Sands Apartments?
The standard check-in time at Pacific Sands Apartments is starting from 14:00 - 17:00 while the latest check-out time is at Before 10:00
What is the star rating of Pacific Sands Apartments?
Pacific Sands Apartments is a 4.5-star hotel.
How many floors does Pacific Sands Apartments have?
Pacific Sands Apartments has 8 floors.
How many rooms are available at Pacific Sands Apartments?
Pacific Sands Apartments has 51 rooms in total.
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More Reviews from Other Guests in Pacific Sands Apartments
Overall Ratings & Reviews Pacific Sands Apartments
Other sources (425)
8.2
Very Good
From 425 reviews
Cleanliness
8.6
Room Comfort
8.6
Location
7.6
Service and Facilites
8.6
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Traveler Reviews Pacific Sands Apartments
Number of reviews per page
20
40
Top reviews
Kathy
Business and Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The entrance door was sticking and had to be careful that it had closed properly. Room was sufficient size but the window wouldn’t close properly. This resulted in occasional smell of cigarettes from elsewhere. The window screens were extremely dusty and dirty. The bed was saggy and I could feel the springs, which clunked as you moved on the bed. The shower was filthy from soap scum and flick mix on the vanity was loose. Overall very unloved and poor maintenance.
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Jayden
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Always an amazing stay
Georgia
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Not a 4 star hotel. The room was dirty, damaged and smelt. The washing machine leaked, a door handle in the bathroom was hanging off classing it dangerous, the shower was extremely loud with clear plumbing issues.
The ceiling fan in the bedroom made noise and you couldn’t leave it on. Broken TV remote, buttons didn’t work. Wifi for the TV when playing Netflix was slow. And to get wifi on your phone it’s extra money.
It’s $25 to get housekeeping to come clean your sheets and get fresh towels - absolutely ridiculous to be charging the same amount as serviced apartments when it has no housekeeping, lacks maintenance and has some of the rudest staff Ive ever encounter in costumer service.
The manager was short, blunt, rude and made weird smirking faces. She cut me off on the phone and spoke over me. Very unprofessional.
I do not recommend staying here.
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Mathew
Business
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great place to stay but the experience is let down by terrible WiFi
Sam
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great place to stay for an overnight stay in Mackay. Great size apartments, easy check in.
Stephen
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good location. Generally ok. Was not proved with enough toilet paper etc. had to ask. kitchen was poorly equiped
James
with Partner
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Could do with a lot of maintence. Parking was ok, did have to park on street one night, aircons work well just no direction fins left in them. Bed was awful and pillow non existent
John
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Staff where amazing
Tracey
Business
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
No visible window in room, carpet filthy, king bed is 2 singles pushed together, no milk in fridge, shower head poor. Aircon works well, parking secure.
Ryan
Business and Leisure Family
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I’ve stayed here many times over the past 8+ years and have always appreciated the location and the consistently friendly, helpful reception team. However, the last two stays have been disappointing.
The rooms feel very aged, which would be fine if they were properly cleaned. Unfortunately, our most recent room had lumpy, worn-out bed, stained furniture with crumbs and dirt, and the bed itself had hairs and other debris on it. The kitchen in the one-bedroom unit was also poorly stocked, with only one fork and one drinking glass.
While the view remains a highlight and the air-conditioning filters were clean, the overall condition and cleanliness of the rooms make me question whether they are being adequately serviced between guests. At this point, I’m not sure I would return unless improvements are made.
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Diane
Leisure
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
All good
Tim
Leisure Family
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The View was the best part of our stay at this property. We were a family of 5 traveling and stayed 4 nights. We had a 3 bedroom apartment and it was really average. The bedding had blood stains on it, or dried wet stains on every bed. The shower didnt have an extracter fan, so was very hot. The Air Conditioning units were either dripping with water leaking or they didn't work properly. The sink tap didn't have hot water coming out of it, and the utensils or the lack of to cook a meal were no where to be seen.
The deck had so much dove feces everywhere, no one would want to sit out there. Also the Air Conditioning fan was on the outside balcony blowing hot air at you, which made it impossible to sit near. This needs to be looked at before offering this to families.
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Scott
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
good
Ebelina
Leisure Family
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Good size & handy having the kitchen and 2 bathrooms. Lovely views. Just needs some maintenance (shelves broken in the showers, front door damaged, etc).
Lynette
Leisure with Friends
2.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Burns in carpet, broken toilet, marks on walls, broken window latches, window couldn't be closed properly. Disgusted, so didn't stay.
Kyle
Business
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Apsttment was magnificent. Incredibly comfortable bed and good facilties within. Kitchen, living room and bsthroom all immaculate, honestly accommodation itself second to none.
Location not ideal if you dont have a car though due to distance from shops and resturanta in center of Mackay. If you have a car though as i assume most would, recommend staying here
Read More
Warren
Business
6.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
First the good: secure parking is great and the rooms are a good size. However this place is looking very tired. No maintenance is done, shower head held on with a cable tie. Stained carpets and walls and the bed worn out. Balcony is good but unusable with all the smoking going on. Not a smoke free property. No smart TV for streaming or casting. Location is good but how about a coat of paint and new carpets, for the cost. Absolutely no room service for fresh towels etc unless you stay 7 days. Don’t think I’ll be back. Business trip 3 night stay.
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Joshua
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The property was dirty. Had a very strong odour of cigarette. Carpets had multiple stains - video taken for any disputes.
Overall disappointing experience
Mathew
Business
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great suite of apartments, well appointed even though a bit on the pricier side.
There is only one lift and you'll likely have to wait a while because the cleaners use it in the morning.
A minor quibble but they did not stock the fridge with milk.
Nan
Leisure with Partner
4.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The mattress was terrible… I feel like folding in half by the mattress and you can clearly see the king bed is formed by two singles and they are not leveled! One side is sinking in the middle, makes it impossible to stand up the next morning. I literally couldn’t feel my back after slept in it… Terrible experience won’t recommend.
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Number of reviews per page
20
40
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