W Sydney

Hotels
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9.0
/10
Exceptional
967 reviews

What Guests Say About Their Stay

Thi T. T. H.

10.0
/ 10
Great location, very friendly staff. Very clean and very modern. We had a wonderful stay.

Ron B.

9.7
/ 10
Very nice property and the rooms and layout for the W at Darling Harbour are beautiful! Great views too as we had a room overlooking Darling Harbour.

Ednaldo

10.0
/ 10
Absolutely loved my stay! Everything was perfect from start to finish. The room was very clean and comfortable, the staff were friendly and helpful at all times, and the overall atmosphere was amazing. Breakfast was fresh and delicious, and the bar had great options as well. I would definitely stay here again and highly recommend it!

Mary

10.0
/ 10
In room dining was okay, breakfast was definitely better than dinner but I'd suggest delivery, but everything else was lovely!

Farid

10.0
/ 10
Breakfast amazing and staff very professional especially Naomi and Katy. Front desk concierges ( sorry forgot his French name!!) expert and knowledgeable with the town restaurants and tour guide. Even he showed us how to use the electric bicycles. Thank you all great job.
In the Area
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31 Wheat Road, Pyrmont, Sydney, New South Wales, Australia, 2000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
W Sydney is located in area / city Pyrmont. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around W Sydney

31 Wheat Road, Pyrmont, Sydney, New South Wales, Australia, 2000
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Lobby W Sydney
Exterior 2 W Sydney

Discover More About W Sydney

General


Near Star Casino

Location


With a stay at W Sydney, you'll be centrally located in Sydney, within a 10-minute walk of QVB and King Street Wharf. This luxury hotel is 1.1 mi (1.8 km) from Circular Quay and 1.6 mi (2.6 km) from Sydney Opera House.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cockle Bay Wharf - 0.2 km / 0.1 mi
Harbourside - 0.2 km / 0.2 mi
International Convention Centre Sydney - 0.3 km / 0.2 mi
Wild Life Sydney Zoo - 0.5 km / 0.3 mi
Queen Victoria Building - 0.5 km / 0.3 mi
QVB - 0.5 km / 0.3 mi
Sydney Town Hall - 0.5 km / 0.3 mi
SEA LIFE Sydney Aquarium - 0.6 km / 0.4 mi
World Square Shopping Centre - 0.8 km / 0.5 mi
Chinatown Night Market - 0.8 km / 0.5 mi
Australian National Maritime Museum - 0.8 km / 0.5 mi
Market City - 0.8 km / 0.5 mi
State Theatre - 0.8 km / 0.5 mi
King Street Wharf - 0.8 km / 0.5 mi
Castlereagh Street - 0.9 km / 0.5 mi

The nearest airports are:
Sydney Airport (SYD) - 13.3 km / 8.2 mi
Western Sydney Intl. Airport (WSI) - 62.5 km / 38.8 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Sydney? This hotel has 14079 square feet (1308 square meters) of space consisting of conference space and 8 meeting rooms. Limited parking is available onsite.

Dining


Grab a bite at BTWN Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 588 individually furnished guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

All facilities in W Sydney

Bar, Cafe and Lounge W Sydney
Bar, Cafe and Lounge
Swimming Pool W Sydney
Swimming Pool
Entertainment Facility W Sydney
Entertainment Facility
Fitness Center W Sydney
Fitness Center
Functional Hall W Sydney
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Indoor pool
  • Spa
  • Fitness center
  • Pool cabanas (surcharge)
  • Pool sun loungers

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms

Transportation

  • Limited parking
  • Valet parking (surcharge)

General

  • Banquet
  • Ballroom

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in W Sydney

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 6:00 AM to 5:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately AUD 60 for adults and AUD 35 for children
  • Covered valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), NABERS Energy, LGBTQIA+ friendly, NABERS Water, No rollaway/extra beds available, Parking height restrictions apply

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Sydney
588
Number of floors in W Sydney
30
Another facilities in W Sydney
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in W Sydney

What are available facilities at W Sydney?
There are top facilites at W Sydney such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at W Sydney?
The standard check-in time at W Sydney is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does W Sydney provide breakfast?
Yes, W Sydney provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of W Sydney?
W Sydney is a 5.0-star hotel.
How many floors does W Sydney have?
W Sydney has 30 floors.
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More Reviews from Other Guests in W Sydney

Overall Ratings & Reviews W Sydney

Traveloka (9)
Other sources (958)
9.0
Exceptional
From 958 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Sydney

Number of reviews per page
20
40
Top reviews
Ednaldo
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Absolutely loved my stay! Everything was perfect from start to finish. The room was very clean and comfortable, the staff were friendly and helpful at all times, and the overall atmosphere was amazing. Breakfast was fresh and delicious, and the bar had great options as well. I would definitely stay here again and highly recommend it!
Read More
Justin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was great
Mary
icon-with Pet
with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

In room dining was okay, breakfast was definitely better than dinner but I'd suggest delivery, but everything else was lovely!
Paul
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was excellent and staff were very attentive. The room was nice and spacious.
Tamara
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
Dorothy
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All excellent
Yannie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful view, updated room. Will be back again
Farid
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast amazing and staff very professional especially Naomi and Katy. Front desk concierges ( sorry forgot his French name!!) expert and knowledgeable with the town restaurants and tour guide. Even he showed us how to use the electric bicycles. Thank you all great job.
Farid
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast with amazing Staff members. Naomi and Kathy who work the AM shift provided excellent service. Fast and very professional. Both of them have great memory in taking orders. We appreciate all their work.
Danielle
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The reception area is super small. Frustrating for people trying to check in
Shumei
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is not our first time staying with W Sydney, but compared to our previous experiences, this visit has been very underwhelming. We explicitly noted in our booking that we would be traveling with our daughter. Upon arrival, however, we were informed that while our package includes breakfast for two adults, we will be charged an additional $35 for our child’s breakfast. The explanation provided—that complimentary breakfast for children is only available for bookings made via their official website—is very frustrating, especially as our family details were disclosed at the time of booking without any prior notification of this restriction. Furthermore, we are disappointed with the standard of cleanliness in our room. The area around the bedside corner is dirty. The toilet roll holder is visibly covered in a thick layer of dust; it has clearly not been wiped down. Most concerningly, when we attempted to use the bathtub, we saw debris and dirt floating in the water. We last stayed at this hotel over a year ago. Despite upgrading the room this time, it was smaller, though it did face Darling Harbour. The facilities feel more worn now, and nothing seems as new as before. We chose to return to this hotel for a comfortable family experience, but these hygiene issues and the rigid breakfast policy have made our stay less than satisfactory. I also submitted a complaint to them on the day we left the hotel, but it’s been five days and I haven’t received any response yet.
Read More
Bradley
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

#1
David Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Went for our anniversary, we were looked after so well and had a great stsy
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wonderful hotel highly recommend
Nathaniel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a lovely stay for our wedding anniversary. The room was well appointed, the view terrific and the staff very friendly and helpful. Thank you.
Deirdre
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room view and pool
Tomislav
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

As usual, service, accommodation and food was first class.
Sandy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

First time staying here will definitely be back service was amazing. Our fight got cancelled we ask for a later check out they managed to do that for us so much appreciate it. Thankyou so much for a amazing stay…☺️🥰🙏
Suzanne
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were very helpful and friendly. The only comment is no access to toilets at the wet deck. They were through at the bar and then the bar had into not come in wet. Very strange! Also that the wet deck closed at 5:30. That was a shame! We couldn’t enjoy it.
Mohamed
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great pool. Great amenities
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 W Sydney

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews W Sydney

Traveloka (9)
Other sources (958)
9.0
Exceptional
From 958 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Sydney

Number of reviews per page
20
40
Top reviews
Ednaldo
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Absolutely loved my stay! Everything was perfect from start to finish. The room was very clean and comfortable, the staff were friendly and helpful at all times, and the overall atmosphere was amazing. Breakfast was fresh and delicious, and the bar had great options as well. I would definitely stay here again and highly recommend it!
Read More
Justin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was great
Mary
icon-with Pet
with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

In room dining was okay, breakfast was definitely better than dinner but I'd suggest delivery, but everything else was lovely!
Paul
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was excellent and staff were very attentive. The room was nice and spacious.
Tamara
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
Dorothy
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All excellent
Yannie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful view, updated room. Will be back again
Farid
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast amazing and staff very professional especially Naomi and Katy. Front desk concierges ( sorry forgot his French name!!) expert and knowledgeable with the town restaurants and tour guide. Even he showed us how to use the electric bicycles. Thank you all great job.
Farid
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast with amazing Staff members. Naomi and Kathy who work the AM shift provided excellent service. Fast and very professional. Both of them have great memory in taking orders. We appreciate all their work.
Danielle
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The reception area is super small. Frustrating for people trying to check in
Shumei
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is not our first time staying with W Sydney, but compared to our previous experiences, this visit has been very underwhelming. We explicitly noted in our booking that we would be traveling with our daughter. Upon arrival, however, we were informed that while our package includes breakfast for two adults, we will be charged an additional $35 for our child’s breakfast. The explanation provided—that complimentary breakfast for children is only available for bookings made via their official website—is very frustrating, especially as our family details were disclosed at the time of booking without any prior notification of this restriction. Furthermore, we are disappointed with the standard of cleanliness in our room. The area around the bedside corner is dirty. The toilet roll holder is visibly covered in a thick layer of dust; it has clearly not been wiped down. Most concerningly, when we attempted to use the bathtub, we saw debris and dirt floating in the water. We last stayed at this hotel over a year ago. Despite upgrading the room this time, it was smaller, though it did face Darling Harbour. The facilities feel more worn now, and nothing seems as new as before. We chose to return to this hotel for a comfortable family experience, but these hygiene issues and the rigid breakfast policy have made our stay less than satisfactory. I also submitted a complaint to them on the day we left the hotel, but it’s been five days and I haven’t received any response yet.
Read More
Bradley
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

#1
David Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Went for our anniversary, we were looked after so well and had a great stsy
Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wonderful hotel highly recommend
Nathaniel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a lovely stay for our wedding anniversary. The room was well appointed, the view terrific and the staff very friendly and helpful. Thank you.
Deirdre
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room view and pool
Tomislav
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

As usual, service, accommodation and food was first class.
Sandy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

First time staying here will definitely be back service was amazing. Our fight got cancelled we ask for a later check out they managed to do that for us so much appreciate it. Thankyou so much for a amazing stay…☺️🥰🙏
Suzanne
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were very helpful and friendly. The only comment is no access to toilets at the wet deck. They were through at the bar and then the bar had into not come in wet. Very strange! Also that the wet deck closed at 5:30. That was a shame! We couldn’t enjoy it.
Mohamed
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great pool. Great amenities
Number of reviews per page
20
40