Westside Motor Inn

The room and staff were excellent and they were very accommodating to my needs. Thank you

Very clean, parking is great and staff are very helpful

Perfect place to stay. I have booked it every weekday for the past 3 weeks.

Great location with free parking.

Very good

It was close to work and public transport. Great spot

Clean, warm and quiet. Perfect for what we needed. 2 comfortable beds and no issues.

Really convenient, clean and well priced Great team running this facility

It was a simple functional motel room. For us it was a good location

Bathroom way to small for bigger people. TV very outdated and very limited in channels

POSITIVES: Leo the manager going w/ me from room to room trying to find a clean one & one where the air-con wasn’t rattling. Some improvements w/ the lighting…Sheets & towels seemed to be clean. NEGATIVES: Levi, who’s being trained to attend the front desk, giggled when I arrived & asked him whether the room had been vacuumed as I had requested (on this occasion & previously). He said: “Yeah, it’s pretty clean”. Explained to him the importance of working in hospitality & the expectations guests have of hotels they’re staying at should be taken seriously & more respectfully. Strange stains on carpet like spots of dye or blood. Carpet/floor hadn’t been fully vacuumed/cleaned. There were hair strands on the bedspread & a hair strand on the wall near the window! Flooring & one of the outlets near the bed were shabby, dirty & the skirting boards were makeshift w/ big gaps between the floor & wall. The toilet periphery & mouldings were dirty, w/ hair & debris. A sticker from underwear was left stuck on the bathroom door. Microwave was lopsided, appeared to have a missing base on one side (please see attached photo). Bathroom shelf slanted downwards so when anything was placed on the shelf, the item would roll down into the sink. The toilet roll holder had been affixed up high near where a person’s shoulder would be when sitting using the toilet. The space is so narrow, I’d hit my shoulder on the toilet roll holder which BTW is metal. No Valance on old bed base (All photos attached)

The place was very clean and the cleaning staff were excellent and very friendly and attentive. The place is close to a train station so all of Sydney is easily accessible. Also close to a shopping area. Have been using this place for years, it never fails to deliver. I highly recommend it to anyone.

No problems at all, everything was perfect

Great property for short stay.

Parking was ideal and safe

The room was only cleaned once during my 4 day stay, minimum amount done, bed wasn't made, the only thing that was done was clean towels every day.

yes, shop have to walk 20 minutes away .

Booked on spur of the moment. Nice and clean, had all the facilities, easy parking. Reception was friendly. Would stay again

Positives: *Leo, the manager was wonderful; really lovely, happy disposition (even though it was a late check-in 10:30pm!) he smiled throughout the whole interaction & even gave me a complimentary bottle of water (a nice gesture). *Check-in process was simple, appropriate without anything jarring or drawn-out. *Parking: great it was free & on the property. *Very good air-con. *Bedding / mattress: surprisingly fantastic, supportive, firm, pillows were likewise, clean, crisp sheets & well-laundered towels. *Generally clean around the kitchenette / microwave / fridge - not perfect but ok. Negatives: *Very obviously only vacuumed the main central areas. All the peripheral spaces were dreadful; a build- up of dirt, hair, debris, small dead bugs etc. Please vacuum the entire room & bathroom fully & completely! *Room didn’t at all resemble the photo on the website! *Traffic noise very prevalent in the morning. *The water pipes were also audible. *The shower mixer was faulty, extremely problematic as was the shower head. Temperature couldn’t be retained. A 5 minute shower took nearly 20 minutes! *There’s no phone in the room. Guests need to contact reception using their cell phone. *Very dark colour scheme: it was stifling. *Chair very uncomfortable; had to do all my computer work admin. on the bed. Not a functional space. If the owners fix the above, it would be a nice, handy Motor Inn & business would boom. They already have the wonderful Leo!

Just what one would expect. Meaning there were no surprises.