The location is excellent and strategic, close to the main train station. It's very convenient for us to find food or other necessities, or to travel by bus, tram, metro, or train.

At the beginning it's hard to find the Hotel but overall it was great. Near to Hauptbahnhof, all the staff is nice and friendly, the room is clean and nice.

Cozy, clean and friendly and good breakfast and dinner... I was really enjoyed it..

Very good location. It’s close to central station with a lot of foods. Will come back again if I stayed in Vienna.

Hotel staff very helpful, we come early and can put our luggage in their room storage, also can wait in their lobby, spacious and comfort. Room size is OK for 2 people. The location to tram station around 7 minute by walking. Nice experience to stay in this hotel and recommended!

We had a wonderful stay at Hotel Caroline! The hotel was comfortable, clean, and welcoming. A very special thank you to Christian from the Night Audit team, who went above and beyond to make our early departure easier. Since we had to check out at 5 AM, he kindly prepared an early breakfast for us so we wouldn’t leave hungry. Christian was incredibly kind, thoughtful, and helpful. His warm hospitality and genuine care made us feel truly valued as guests. It’s these little gestures that make a stay memorable! Thank you, Christian, for your exceptional service, and thank you, Hotel Caroline, for such a lovely experience. We truly appreciate it and would happily stay here again! Highly recommended! ❤️