The Ritz-Carlton, Montréal

Hotels
9.8
/10
Exceptional
485 reviews

What Guests Say About Their Stay

elisa

10.0
/ 10
The property is top shelf!! Beautiful decor, Excellent customer service: Adrien Revenu ,Front office manager, went over and above to make sure we had an amazing experience. We were treated like family and enjoyed everything!

Amy

10.0
/ 10
This was an anniversary trip we had so been looking forward to, our first trip away from our kids. We wanted to feel spoiled. And the Ritz Carlton delivered. The staff was so kind and accommodating, and our room was incredible. I had mentioned in advance we were celebrating, and the staff left us a kind note and chocolates. Also, I will forever dream of the fancy toilet in our suite. Robot toilet, I love you.

Garry

10.0
/ 10
Staff was so amazing. Any request was taken care of. Everyone went above and beyond for us and made this stay so memorable and remarkable. Room was amazing. The property beautiful the restaurants fantastic. Best service of all time.
In the Area
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1228 Sherbrooke Street West, Downtown Montréal, Montréal, Québec, Canada, H3G 1H6

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near The Underground City
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What's around The Ritz-Carlton, Montréal

1228 Sherbrooke Street West, Downtown Montréal, Montréal, Québec, Canada, H3G 1H6
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Lobby The Ritz-Carlton, Montréal
Exterior 2 The Ritz-Carlton, Montréal

Discover More About The Ritz-Carlton, Montréal

General


Near The Underground City

Location


With a stay at The Ritz-Carlton, Montréal, you'll be centrally located in Montreal, steps from The Underground City and 5 minutes by foot from McGill University. This family-friendly hotel is 0.5 mi (0.8 km) from Bell Centre and 0.2 mi (0.4 km) from Sainte-Catherine Street.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sherbrooke Street - 0.1 km / 0.1 mi
Crescent Street - 0.2 km / 0.1 mi
The Underground City - 0.2 km / 0.1 mi
Montreal Museum of Fine Arts - 0.2 km / 0.1 mi
Concordia University Sir George Williams Campus - 0.3 km / 0.2 mi
Sainte-Catherine Street - 0.4 km / 0.2 mi
McGill University - 0.4 km / 0.3 mi
McCord Stewart Museum - 0.6 km / 0.4 mi
1250 René-Lévesque - 0.6 km / 0.4 mi
Le Windsor - 0.7 km / 0.4 mi
Mount Royal Park - 0.7 km / 0.4 mi
Eaton Centre - 0.7 km / 0.5 mi
Bell Centre - 0.8 km / 0.5 mi
Windsor Station - 0.9 km / 0.6 mi
Mary, Queen of the World Cathedral - 1 km / 0.6 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 36.5 km / 22.7 mi
Montreal–Trudeau Intl. Airport (YUL) - 18 km / 11.2 mi

The preferred airport for The Ritz-Carlton, Montréal is Montreal–Trudeau Intl. Airport (YUL).

Renovations


The property will be renovating from April 13 2026 to April 17 2026 (completion date subject to change). The following areas are affected:

  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Montreal? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Grab a bite to eat at Maison Boulud, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 129 air-conditioned rooms featuring heated floors and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.

All facilities in The Ritz-Carlton, Montréal

Swimming Pool The Ritz-Carlton, Montréal
Swimming Pool
Entertainment Facility The Ritz-Carlton, Montréal
Entertainment Facility
Fitness Center The Ritz-Carlton, Montréal
Fitness Center
Functional Hall The Ritz-Carlton, Montréal
Functional Hall
Common Space The Ritz-Carlton, Montréal
Common Space

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Reception hall
  • Terrace
  • Swimming pool
  • Fireplace in lobby
  • Parking

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Coffee/tea in lobby
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Health club
  • Spa
  • Sauna

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Toys
  • Children games

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Nearby Facilities

  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Ritz-Carlton, Montréal

Translate
Important Note
  • Pool access available from 6:30 AM to 10:30 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 80 for adults, and CAD 20 to 80 for children
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: CAD 55 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed With Maximum Weight

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Montréal
129
Number of floors in The Ritz-Carlton, Montréal
11
Another facilities in The Ritz-Carlton, Montréal
Tours, Multilingual staff, Laundry service, Newspaper in lobby, Wedding service

Frequently asked question in The Ritz-Carlton, Montréal

What are available facilities at The Ritz-Carlton, Montréal?
There are top facilites at The Ritz-Carlton, Montréal such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Montréal?
The standard check-in time at The Ritz-Carlton, Montréal is starting from From 16:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Montréal provide breakfast?
Yes, The Ritz-Carlton, Montréal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, Montréal?
The Ritz-Carlton, Montréal is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Montréal have?
The Ritz-Carlton, Montréal has 11 floors.
See All

More Reviews from Other Guests in The Ritz-Carlton, Montréal

9.8
Exceptional
From 485 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Montréal

Number of reviews per page
20
40
Top reviews
Ian
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean everything, extremely nice and helpful staff!
STEPHANIE
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great as always! Love the rooms here, and the best location.
Ioana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Love everything The breakfast is a must try and the pool as well
Christophe
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was very clean and well appointed; the staff was extremely friendly and attentive.
elisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property is top shelf!! Beautiful decor, Excellent customer service: Adrien Revenu ,Front office manager, went over and above to make sure we had an amazing experience. We were treated like family and enjoyed everything!
Tamara
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing service
Juan Carlos
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean, Upscale & Excellent Staff
Mia
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Amazing. Old world charm with modern services. They go above and beyond.
Elena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great hotel and service. Excellent food.
Jess
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The worst Ritz I have ever stayed in. The company should feel ashamed this hotel has their name on it. It doesn’t align with the typical Ritz luxury experience.
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

steam room not great, everything else top notch
Amy
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

This was an anniversary trip we had so been looking forward to, our first trip away from our kids. We wanted to feel spoiled. And the Ritz Carlton delivered. The staff was so kind and accommodating, and our room was incredible. I had mentioned in advance we were celebrating, and the staff left us a kind note and chocolates. Also, I will forever dream of the fancy toilet in our suite. Robot toilet, I love you.
Read More
Josée
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Location, room. and service
LORAINE KATA
icon-with Children
with Children
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very friendly staff. Room very clean. We just hoped for a smart tv where we could put cartoons/ movies our children enjoyed on the tv. Also not many food options for children that are picky rates. However, overall it was an excellent hotel. We still had an amazing time and highly recommend!
Eliot
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great on all levels. Staff. Room. Dining. Location.
Garry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff was so amazing. Any request was taken care of. Everyone went above and beyond for us and made this stay so memorable and remarkable. Room was amazing. The property beautiful the restaurants fantastic. Best service of all time.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

It was great and excellent experience. I have stayed there twice already.
Christos
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Everything about our stay at the ritz Carlton Montreal was amazing, except for one of the security guards who worked there
Joel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful stay. The hotel is old and the city has moved on to more trendy locations, but the service is what makes this hotel stand out! Better than the Westin, better than the Queen Elizabeth. If there’s a better hotel in Montreal, I haven’t found it yet.
Marta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent kindness, architecture, cleanliness and service.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Ritz-Carlton, Montréal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 485 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Montréal

Number of reviews per page
20
40
Top reviews
Ian
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean everything, extremely nice and helpful staff!
STEPHANIE
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great as always! Love the rooms here, and the best location.
Ioana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Love everything The breakfast is a must try and the pool as well
Christophe
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was very clean and well appointed; the staff was extremely friendly and attentive.
elisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property is top shelf!! Beautiful decor, Excellent customer service: Adrien Revenu ,Front office manager, went over and above to make sure we had an amazing experience. We were treated like family and enjoyed everything!
Tamara
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing service
Juan Carlos
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean, Upscale & Excellent Staff
Mia
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Amazing. Old world charm with modern services. They go above and beyond.
Elena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great hotel and service. Excellent food.
Jess
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The worst Ritz I have ever stayed in. The company should feel ashamed this hotel has their name on it. It doesn’t align with the typical Ritz luxury experience.
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

steam room not great, everything else top notch
Amy
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

This was an anniversary trip we had so been looking forward to, our first trip away from our kids. We wanted to feel spoiled. And the Ritz Carlton delivered. The staff was so kind and accommodating, and our room was incredible. I had mentioned in advance we were celebrating, and the staff left us a kind note and chocolates. Also, I will forever dream of the fancy toilet in our suite. Robot toilet, I love you.
Read More
Josée
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Location, room. and service
LORAINE KATA
icon-with Children
with Children
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very friendly staff. Room very clean. We just hoped for a smart tv where we could put cartoons/ movies our children enjoyed on the tv. Also not many food options for children that are picky rates. However, overall it was an excellent hotel. We still had an amazing time and highly recommend!
Eliot
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great on all levels. Staff. Room. Dining. Location.
Garry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff was so amazing. Any request was taken care of. Everyone went above and beyond for us and made this stay so memorable and remarkable. Room was amazing. The property beautiful the restaurants fantastic. Best service of all time.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

It was great and excellent experience. I have stayed there twice already.
Christos
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Everything about our stay at the ritz Carlton Montreal was amazing, except for one of the security guards who worked there
Joel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful stay. The hotel is old and the city has moved on to more trendy locations, but the service is what makes this hotel stand out! Better than the Westin, better than the Queen Elizabeth. If there’s a better hotel in Montreal, I haven’t found it yet.
Marta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent kindness, architecture, cleanliness and service.
Number of reviews per page
20
40