Hotel El Ciervo

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9.0
/10
Exceptional
22 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!!
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Verified traveler

10.0
/ 10
Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!!
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J

10.0
/ 10
Very simple answer, Great ! Very clean, breakfast really good and the staff members helpful ,kind and sweet
In the Area
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General Korner 241, Villarrica, Cautín, Región de la Araucanía, Chile, 4931004

Main Facilities

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Swimming Pool
Restaurant
Parking
WiFi
Hotel El Ciervo is located in area / city Villarrica.
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What's around Hotel El Ciervo

General Korner 241, Villarrica, Cautín, Región de la Araucanía, Chile, 4931004
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Lobby Hotel El Ciervo
Lobby 2 Hotel El Ciervo

Discover More About Hotel El Ciervo

Location
Hotel El Ciervo is located in area / city Villarrica.

About Hotel El Ciervo

Have fun with various entertaining facilities for you and the whole family at Hotel El Ciervo, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel El Ciervo will also give you a pleasant stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel El Ciervo.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Hotel El Ciervo is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel El Ciervo is the right place to stay.

All facilities in Hotel El Ciervo

Entertainment Facility Hotel El Ciervo
Entertainment Facility
Common Space Hotel El Ciervo
Common Space
Lobby Hotel El Ciervo
Lobby
Exterior Hotel El Ciervo
Exterior
Bedroom Hotel El Ciervo
Bedroom

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Concierge

Transportation

  • Casino shuttle (surcharge)
  • Ski Shuttle (Surcharge)
  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge
  • Beach shuttle (surcharge)

Things to Do

  • Outdoor pool
  • Garden
  • Library

Food and Drinks

  • Buffet breakfast
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Accessible parking

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel El Ciervo

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

Service Animals Not Allowed

Professional property host/manager, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel El Ciervo
13
Number of floors in Hotel El Ciervo
2
Another facilities in Hotel El Ciervo
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Hotel El Ciervo

What are available facilities at Hotel El Ciervo?
There are top facilites at Hotel El Ciervo such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel El Ciervo?
The standard check-in time at Hotel El Ciervo is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel El Ciervo provide breakfast?
Yes, Hotel El Ciervo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel El Ciervo?
Hotel El Ciervo is a 3.0-star hotel.
How many floors does Hotel El Ciervo have?
Hotel El Ciervo has 2 floors.
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More Reviews from Other Guests in Hotel El Ciervo

9.0
Exceptional
From 22 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Hotel El Ciervo

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Excellent service, speaks English, free bike available.
DANIEL
8.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Good stay and good services for the area. Friendly and helpful staff. Property was a converted home with tons of charm. Creaky floors and no screens on windows would be the main issue. Bed was worn/ too soft for my liking - great location for waterfront and restaurants - entertainment. Overall a 7/10
Jennifer
icon-Family
Family
8.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

We checked in after eating dinner at a nearby restaurant. We left the next morning after eating the free breakfast. There were more breakfast choices than other places we stayed at in Chile. We were surprised to be served waffles and scrambled eggs. Even though there were more breakfast choices, overall, the breakfast was just okay. We did not have time to explore the area. The bed was comfy. The room was very quiet. The bathroom has a bit of mold and the ceiling over the shower has peeling paint. The building where you enter to check in had the smell of an old place. The staff was friendly and accommodating.
Read More
J
10.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Very simple answer, Great ! Very clean, breakfast really good and the staff members helpful ,kind and sweet
DeAnn
icon-with Partner
with Partner
10.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

We enjoyed our stay very much. It was a very relaxing atmosphere.
JeT
8.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

Good location, nice room and breakfast. Very pleasant place to stay and everyone was so nice but very limited English. No room temperature control so no air conditioning during the summer which made the room too hot. During the day we didn’t want to keep the windows open when not in the room for security and to keep the bugs out so it was uncomfortably hot in the evenings.
Read More
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

Great stay & location
Verified traveler
icon-
10.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!!
Verified traveler
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!!
EZIO
6.0
/10
Reviewed 413 week(s) ago

Hotels.com verified review

Instalaciones muy antiguas. Mucho que mejorsr. No se condice la relación precio/calidad.
Ricardo
icon-Family
Family
8.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

El desayuno malo en comparación a otros hoteles con el mismo rango de precio. La persona que nos recibió, al momento de pedirle algún dato para almorzar me discriminó por mi forma de vestir, el resto del personal del hotel muy amables y cordiales. La piscina se notaba muy mal cuidada.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 453 week(s) ago

Hotels.com verified review

Hotel simples, porém agradável. O preço é alto pelo que oferece.
ELUISA
icon-with Partner
with Partner
10.0
/10
Reviewed 454 week(s) ago

Hotels.com verified review

O Hotel e tipo pousada. Com localização espetacular próximo ao lago e com vista para o vulcão! Há restaurantes próximos e toda Beira do lago para desfrutar. O café da manhã é suficiente. Quarto pequeno, muito bem cuidado e limpo. Atendimento da recepção e excelente! E ótimo no que se propõe.
Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

lo pasamos muy bien
Achim
6.0
/10
Reviewed 509 week(s) ago

Expedia Group verified review

Das Hotel liegt fußläufig sowohl zur Ortsmitte wie auch zum Seeufer, hat eigene Parkplätze und ist ruhig. Unser Zimmer war nicht besonders groß, hatte aber ein angenehm großes Bad, das allerdings sehr renovierungsbedürftig war (alte Ausstattung, schlechte Beleuchtung, Wanne mit kaum geradem Boden, sodaß man beim Duschen einen unsicheren Stand hatte. Das Frühstück war nicht einem 3-Sterne-Hotel entsprechend. Personal ließ sich kaum sehen, wenn doch, wurde nicht gegrüßt. Fazit: Die 98,00 USD für ein Standartzimmer waren viel zu teuer für die erbrachte Leistung.
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MARTINEZ OVIEDO
10.0
/10
Reviewed 528 week(s) ago

Hotels.com verified review

Hermoso hotel con vista al Lago Villarica en contacto con la naturaleza, súper comida y limpia, excelente decoració. Muy recomendable
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 558 week(s) ago

Hotels.com verified review

Muy agradable . Bonito hotel y buena situación
You’ve read all the top reviews.
Number of reviews per page
20
40

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Exterior 4 Hotel El Ciervo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 22 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel El Ciervo

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Excellent service, speaks English, free bike available.
DANIEL
8.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Good stay and good services for the area. Friendly and helpful staff. Property was a converted home with tons of charm. Creaky floors and no screens on windows would be the main issue. Bed was worn/ too soft for my liking - great location for waterfront and restaurants - entertainment. Overall a 7/10
Jennifer
icon-Family
Family
8.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

We checked in after eating dinner at a nearby restaurant. We left the next morning after eating the free breakfast. There were more breakfast choices than other places we stayed at in Chile. We were surprised to be served waffles and scrambled eggs. Even though there were more breakfast choices, overall, the breakfast was just okay. We did not have time to explore the area. The bed was comfy. The room was very quiet. The bathroom has a bit of mold and the ceiling over the shower has peeling paint. The building where you enter to check in had the smell of an old place. The staff was friendly and accommodating.
Read More
J
10.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Very simple answer, Great ! Very clean, breakfast really good and the staff members helpful ,kind and sweet
DeAnn
icon-with Partner
with Partner
10.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

We enjoyed our stay very much. It was a very relaxing atmosphere.
JeT
8.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

Good location, nice room and breakfast. Very pleasant place to stay and everyone was so nice but very limited English. No room temperature control so no air conditioning during the summer which made the room too hot. During the day we didn’t want to keep the windows open when not in the room for security and to keep the bugs out so it was uncomfortably hot in the evenings.
Read More
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

Great stay & location
Verified traveler
icon-
10.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!!
Verified traveler
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!!
EZIO
6.0
/10
Reviewed 413 week(s) ago

Hotels.com verified review

Instalaciones muy antiguas. Mucho que mejorsr. No se condice la relación precio/calidad.
Ricardo
icon-Family
Family
8.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

El desayuno malo en comparación a otros hoteles con el mismo rango de precio. La persona que nos recibió, al momento de pedirle algún dato para almorzar me discriminó por mi forma de vestir, el resto del personal del hotel muy amables y cordiales. La piscina se notaba muy mal cuidada.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 453 week(s) ago

Hotels.com verified review

Hotel simples, porém agradável. O preço é alto pelo que oferece.
ELUISA
icon-with Partner
with Partner
10.0
/10
Reviewed 454 week(s) ago

Hotels.com verified review

O Hotel e tipo pousada. Com localização espetacular próximo ao lago e com vista para o vulcão! Há restaurantes próximos e toda Beira do lago para desfrutar. O café da manhã é suficiente. Quarto pequeno, muito bem cuidado e limpo. Atendimento da recepção e excelente! E ótimo no que se propõe.
Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

lo pasamos muy bien
Achim
6.0
/10
Reviewed 509 week(s) ago

Expedia Group verified review

Das Hotel liegt fußläufig sowohl zur Ortsmitte wie auch zum Seeufer, hat eigene Parkplätze und ist ruhig. Unser Zimmer war nicht besonders groß, hatte aber ein angenehm großes Bad, das allerdings sehr renovierungsbedürftig war (alte Ausstattung, schlechte Beleuchtung, Wanne mit kaum geradem Boden, sodaß man beim Duschen einen unsicheren Stand hatte. Das Frühstück war nicht einem 3-Sterne-Hotel entsprechend. Personal ließ sich kaum sehen, wenn doch, wurde nicht gegrüßt. Fazit: Die 98,00 USD für ein Standartzimmer waren viel zu teuer für die erbrachte Leistung.
Read More
MARTINEZ OVIEDO
10.0
/10
Reviewed 528 week(s) ago

Hotels.com verified review

Hermoso hotel con vista al Lago Villarica en contacto con la naturaleza, súper comida y limpia, excelente decoració. Muy recomendable
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 558 week(s) ago

Hotels.com verified review

Muy agradable . Bonito hotel y buena situación
You’ve read all the top reviews.
Number of reviews per page
20
40