Ascott Guangzhou

Service Apartment
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8.6
/10
Very Good
118 reviews

What Guests Say About Their Stay

Yan S. K.

9.7
/ 10
Best location that you can find. 5 minutes to metro train.

Verified traveler

10.0
/ 10
My one bedroom apartment was large. New decor, comfortable beds. My only complaint is that the floor was a little dusty.

Karen Humbeline Bee Ngoh

10.0
/ 10
Very clean and spacious. Service staff are all polite and professional. Opposite the apartment is a big mall.

Verified traveler

10.0
/ 10
I stayed with my gf for 7 days in the Ascott in Guangzhou It was amazing, nice, clean and staff where very helpful when needed. Great place to stay and would love to stay for part of my trip hear in the future.
In the Area
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No.73 Tianhedong Road, Tianhe District, Tianhe, Guangzhou, Guangdong, China, 510630

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Ascott Guangzhou is a good choice when you are visiting Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ascott Guangzhou

No.73 Tianhedong Road, Tianhe District, Tianhe, Guangzhou, Guangdong, China, 510630
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Lobby Ascott Guangzhou
Lobby 2 Ascott Guangzhou

Discover More About Ascott Guangzhou

Location


Staying at Ascott Guangzhou is a good choice when you are visiting Guangzhou CBD.

About Ascott Guangzhou

Have fun with various entertaining facilities for you and the whole family at Ascott Guangzhou, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Ascott Guangzhou is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Ascott Guangzhou.

All facilities in Ascott Guangzhou

Swimming Pool Ascott Guangzhou
Swimming Pool
Fitness Center Ascott Guangzhou
Fitness Center
Functional Hall Ascott Guangzhou
Functional Hall
Common Space Ascott Guangzhou
Common Space
Lobby Ascott Guangzhou
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Things to Do

  • Outdoor pool
  • Sauna

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Reception hall
  • Smoking area

Public Facilities

  • Safety deposit box
  • Elevator

Family-friendly Facilities

  • Kids club

Transportation

  • Limo or town car service

Food and Drinks

  • Breakfast

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ascott Guangzhou

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The seasonal pool will be open from April 14 to October 15.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • The property is professionally cleaned.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CNY 75 for adults and CNY 37.5 for children
  • Airport shuttle fee: CNY 540 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CNY 80 per day (328 ft away)
  • Rollaway bed fee: CNY 210 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Cash deposit required, Property uses a professional cleaning service, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascott Guangzhou
207
Number of floors in Ascott Guangzhou
30
Another facilities in Ascott Guangzhou
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Ascott Guangzhou

What are available facilities at Ascott Guangzhou?
There are top facilites at Ascott Guangzhou such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ascott Guangzhou?
The standard check-in time at Ascott Guangzhou is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Ascott Guangzhou provide breakfast?
Yes, Ascott Guangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ascott Guangzhou?
Ascott Guangzhou is a 4.0-star hotel.
How many floors does Ascott Guangzhou have?
Ascott Guangzhou has 30 floors.
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More Reviews from Other Guests in Ascott Guangzhou

Overall Ratings & Reviews Ascott Guangzhou

Traveloka (4)
Other sources (114)
8.6
Very Good
From 114 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ascott Guangzhou

Number of reviews per page
20
40
Top reviews
Nina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The location is very convenient. But the room is old
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

My one bedroom apartment was large. New decor, comfortable beds. My only complaint is that the floor was a little dusty.
Karen Humbeline Bee Ngoh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very clean and spacious. Service staff are all polite and professional. Opposite the apartment is a big mall.
Hyojin
icon-Business
Business
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

booked 2bedroom suite. it was newly renovated. clean breakfast needs improvement.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Upon check in was told i hv to pay breakfast for extra pax even though i booked n paid extra for all with breakfast. Toilet door spoilt, cannot be open, response was fast n they changed lock. Also fix another toilet door difficult to close. Breakfast was good but we do not want to pay breakfast everyday for extra pax due to Miscommunication between agent n hotel, location was also good. Hope to hear good news from hotel.com
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

The apt a bit rundown. Need to do major upgrade
Houston
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

We booked 2 rooms and 1 of the room is really smelly. Report to the front and they have the housekeeper spray some Ecolab try to clear out the smell , once they sprayed, it’s clear out but later the day smell come back, did report again and look like no one can handle or willing to exchange another room for us. Also the other room, the dryer didn’t work, a lot of wear and tears. building was old but acceptable.
Read More
Chin-Aik
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Front desk and consignteur were great.
Anthony
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Desmond
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Although e hotel is q old, but it is clean n neat. Service is good.
Verified traveler
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Good location, close to shopping malls. Rooms is almost like a full size apartment
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Location is central. The staff are warm and friendly. Huge shopping mall next to it. Plenty of eating places nearby.
Ayries Grace
icon-with Friends
with Friends
2.0
/10
Reviewed 417 week(s) ago

Hotels.com verified review

Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
cyn
6.0
/10
Reviewed 423 week(s) ago

Expedia Group verified review

Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
Jason
6.0
/10
Reviewed 425 week(s) ago

Expedia Group verified review

Front desk not very helpful. Expect better customer servic from ASCOTT branding. Maybe they are too comfortable sitting down.
Selim
8.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

Nice hotel, spacious and comfortable rooms, makes you feel at home. Surrounded by a fancy mall with supermarket, restaurants.
MC
8.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

Good: near MRT station, polite and helpful frontdesk, clean and comfort environment. Bad: Small and old LCD TV with limited channels,
Djeng R. W
8.0
/10
Reviewed 628 week(s) ago

Hotels.com verified review

The staff were very helpful and cheerful.What happened to your restaurant?I would like to commend Louis the front desk officer who was very helpful in getting our room togather .Only thing was the waiting in the lobby from 12pm to 2 waiting for the tidy up of room before check in.On the whole the service is very good
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 635 week(s) ago

Expedia Group verified review

I stayed with my gf for 7 days in the Ascott in Guangzhou It was amazing, nice, clean and staff where very helpful when needed. Great place to stay and would love to stay for part of my trip hear in the future.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Ascott Guangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ascott Guangzhou

Traveloka (4)
Other sources (114)
8.6
Very Good
From 114 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ascott Guangzhou

Number of reviews per page
20
40
Top reviews
Nina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The location is very convenient. But the room is old
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

My one bedroom apartment was large. New decor, comfortable beds. My only complaint is that the floor was a little dusty.
Karen Humbeline Bee Ngoh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very clean and spacious. Service staff are all polite and professional. Opposite the apartment is a big mall.
Hyojin
icon-Business
Business
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

booked 2bedroom suite. it was newly renovated. clean breakfast needs improvement.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Upon check in was told i hv to pay breakfast for extra pax even though i booked n paid extra for all with breakfast. Toilet door spoilt, cannot be open, response was fast n they changed lock. Also fix another toilet door difficult to close. Breakfast was good but we do not want to pay breakfast everyday for extra pax due to Miscommunication between agent n hotel, location was also good. Hope to hear good news from hotel.com
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

The apt a bit rundown. Need to do major upgrade
Houston
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

We booked 2 rooms and 1 of the room is really smelly. Report to the front and they have the housekeeper spray some Ecolab try to clear out the smell , once they sprayed, it’s clear out but later the day smell come back, did report again and look like no one can handle or willing to exchange another room for us. Also the other room, the dryer didn’t work, a lot of wear and tears. building was old but acceptable.
Read More
Chin-Aik
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Front desk and consignteur were great.
Anthony
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Desmond
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Although e hotel is q old, but it is clean n neat. Service is good.
Verified traveler
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Good location, close to shopping malls. Rooms is almost like a full size apartment
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

Location is central. The staff are warm and friendly. Huge shopping mall next to it. Plenty of eating places nearby.
Ayries Grace
icon-with Friends
with Friends
2.0
/10
Reviewed 417 week(s) ago

Hotels.com verified review

Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
cyn
6.0
/10
Reviewed 423 week(s) ago

Expedia Group verified review

Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
Jason
6.0
/10
Reviewed 425 week(s) ago

Expedia Group verified review

Front desk not very helpful. Expect better customer servic from ASCOTT branding. Maybe they are too comfortable sitting down.
Selim
8.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

Nice hotel, spacious and comfortable rooms, makes you feel at home. Surrounded by a fancy mall with supermarket, restaurants.
MC
8.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

Good: near MRT station, polite and helpful frontdesk, clean and comfort environment. Bad: Small and old LCD TV with limited channels,
Djeng R. W
8.0
/10
Reviewed 628 week(s) ago

Hotels.com verified review

The staff were very helpful and cheerful.What happened to your restaurant?I would like to commend Louis the front desk officer who was very helpful in getting our room togather .Only thing was the waiting in the lobby from 12pm to 2 waiting for the tidy up of room before check in.On the whole the service is very good
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 635 week(s) ago

Expedia Group verified review

I stayed with my gf for 7 days in the Ascott in Guangzhou It was amazing, nice, clean and staff where very helpful when needed. Great place to stay and would love to stay for part of my trip hear in the future.
Number of reviews per page
20
40