Second time staying here. Very good. All staff are helpful. I can remember three names: Tom, Stella, and Nikki.

Excellent hotel, clean, and perfect facilities. The location is very strategic so down to the ground floor directly to the pedestrian street of Nanjing Road. Shanghai Shopping Center. Car All Free Day, every day.

Good place to stay, excellent location, excellent service, breakfast has many choices and is delicious.

Good service. Good location. The room is also clean. Next to theanjanj road is great for walking, lots of local and outdoor food. Near huang changmiao and boarding the river ... and renmingguang chang. Alright

Friendly staff, English speaking. Check-in is smooth and got a free room upgrade to a higher floor. Complimentary mini-bar from the reception. Breakfast variety is top-notch; they have lots of Chinese porridge selections, noodles, and Western options are all available. Separate bathroom and toilet area. The bathroom area has a shower and bathtub. The hotel provided Balmain amenities. The bed is comfortable, and the room is in a minimalist style. The location is within walking distance to the West Bund area.

The hotel is nice, luxury, clean, comfortable, good service.

Hotel staff are very friendly. Always helping us with finding and delivering our parcel from Taobao up to our room!

This stay is suitable for families on trips. The rooms are very clean, the area is spacious, and Nanjing People's Road is just a 9-minute walk from the hotel. The concierge is very accommodating, and everyone knows English well. Taobao packages are also kept safe here.

Location is good. Close to Metro Station and Yu Yuan Garden. Clean and good service

Beautiful hotel, arrived at 9 AM and our room was ready. Perfect location for sightseeing, everything walkable. Enjoyed cocktails in the tower bar with an incredible view of the city (not cheap but well worth it).

The hotel position is very good. Right in the middle of Nanjing Road. It's convenient to walk anywhere. Food and shopping are all within the accommodation area. Plus when booking you get a discount code from traveloka. Very worthwhile. Recommended.

I traveled with my mom to Shanghai and stayed for 2 nights at EDITION. The staff are very helpful, especially the one named Eric. They are so helpful that they contacted Langham (where I previously stayed) to send their one pillow (which my mom needed to sleep comfortably) to EDITION. I am so appreciative of that. Thanks.

Very cute and pretty hotel. Great location and walking distance to station and the Bund. They asked to upgrade my room and definitely best decision.

Super delicious food, super enthusiastic staff. I don't speak the language so I couldn't book a table at the restaurant, but they called to book a table for me and gave me directions very enthusiastically.

I stayed three nights at The Langham, Xintiandi (booked 2 rooms for me, husband, and kids) and had a very pleasant experience. The room was spacious, comfortable, and well-maintained, providing a relaxing stay after a long day out. The staff were consistently helpful, attentive, and professional. The location is truly superb—right in the heart of Xintiandi, surrounded by excellent cafés, restaurants, and high-end stores, making it very convenient to explore the area on foot. I would gladly stay here again.

The room is spacious, complete with a washing machine and most importantly, access to the mall and metro in one building and super close to Shanghai Tower.

Excellent location with top class service. Stand next to the Bund and walking distance to Nanjing Street. In-room dining is perfect. Very clean and neat. Everything is just perfect for this hotel.

The staff were excellent and very understanding. I had booked the hotel for three days, but due to a schedule change, I arrived a day early. I was initially unsure what to do, but the staff helped me add that extra day. Even though my English and Chinese skills are limited, the staff understood me perfectly. Their assistance was a huge help.