How many rooms are available at Sheraton Haikou Hotel?

Sheraton Haikou Hotel has 341 rooms in total.

Does Sheraton Haikou Hotel provide parking?

Yes, Sheraton Haikou Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about Sheraton Haikou Hotel?

Sheraton Haikou Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Sheraton Haikou Hotel

Name: Sheraton Haikou Hotel
Address: 136 Bin Hai Road, Xiuying District, Haikou, Hainan, China, 570311, 136 Bin Hai Road, Hainan, 570311, China
Rating: 8

Hotels

8.0

/10

Very Good

40 reviews

What Guests Say About Their Stay

Halima

10.0

/ 10

Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire

Sharell

10.0

/ 10

Beautiful Hotel. We wished we had been able to stay more than one night. The rooms are lovely, with a deep jetted tub and separate spacious shower. The beds in China are known to be rock hard; these were better and we got a comfortable night's sleep. The grounds are tropically beautiful. Many pools and hot tubs for guests to enjoy. We enjoyed the evening entertainment while having a drink in their lounge/lobby. Kudos to one of the young gentleman employees named Edison. He answered many questions for us and even handled getting us tickets for the train to Sanya. We would definitely recommend this hotel for beauty and service. And through Hotels.com, the price was outrageously affordable!

Peter

10.0

/ 10

Hainan has been labeled China's Hawaii, and on a recent business trip to Guangzhou, I decided to spend the weekend in Haikou (about a 1 hr flight from Guangzhou). While Hainan and Haikou does not come close to Hawaii either in beauty or amenities, the Sheraton Haikou Resort, located on Holiday Beach, a 3 mile long beach to the west of Haikou, is a world-class resort. The grounds are beautifully landscaped. with easy access to the beach. The rooms are nicely decorated and have many touches one would expect to find in a luxury boutique hotel (e.g. free standing "designer" bathtub). Good restaurants, and one of the best breakfasts I've had while in China. The spa has a mineral hot spring that's fed from a source 700 meters below the ground.

In the Area

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136 Bin Hai Road, Xiuying District, Haikou, Hainan, China, 570311

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Sheraton Haikou Hotel is a good choice when you are visiting Haikou. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Sheraton Haikou Hotel

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What's around Sheraton Haikou Hotel

136 Bin Hai Road, Xiuying District, Haikou, Hainan, China, 570311

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Discover More About Sheraton Haikou Hotel

General

Near Holiday Beach

Location

With a stay at Sheraton Haikou Hotel in Haikou (Xiuying), you'll be a 4-minute drive from Hainan International Convention and Exhibition Center and 8 minutes from Holiday Beach. This beach hotel is 4.2 mi (6.8 km) from Hainan West Coast Golf Course and 4.8 mi (7.7 km) from Jiari Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Holiday Beach - 1.1 km / 0.7 mi
Hainan West Coast Golf Course - 3.6 km / 2.2 mi
Hainan International Convention and Exhibition Center - 3.9 km / 2.4 mi
Meishi Mayflower International Golf Club - 4.3 km / 2.7 mi
Jiari Beach - 4.4 km / 2.7 mi
Changying Global 100 Wonderland - 11.8 km / 7.3 mi
Hainan Moonbay Golf Club - 16.6 km / 10.3 mi
Leiqiong Geopark - 17.3 km / 10.7 mi
Haikou Volcanic Cluster Global Geopark - 17.6 km / 10.9 mi
Haikou Century Bridge - 17.7 km / 11 mi
People's Park - 18 km / 11.2 mi
Haikou Arcade Street - 18.3 km / 11.4 mi
Haikou Clock Tower - 18.8 km / 11.7 mi
Huoshankou National Geopark - 20.2 km / 12.6 mi
Hainan University - 20.8 km / 12.9 mi

The preferred airport for Sheraton Haikou Hotel is Haikou (HAK-Meilan Intl.) - 40.7 km / 25.3 mi

Facilities

Be sure to enjoy recreational amenities, including hot springs, an outdoor pool, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.

Business Facilities

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Haikou? This hotel has 16146 square feet (1500 square meters) of space consisting of a conference center and 5 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Dining

Grab a bite at Breeze, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 341 guestrooms featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

All facilities in Sheraton Haikou Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Laundry service
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

General

Smoking area
Banquet
Ballroom
Parking
Terrace

Accessibilty

Braille or raised signage
Accessible parking
Accessible bathroom
Disabled access friendly
Accessible path of travel

Business Facilities

Conference center
Business facilities
Business facilities
Conference rooms

Things to Do

Shops
Outdoor pool
Garden
Shops

Nearby Facilities

Gift shop
Grocery
ATM/Banking

Sports and Recreations

Fitness center
Basketball
Billiard

Public Facilities

Coffee shop
Elevator
Safety deposit box

Family-friendly Facilities

Kids club
Children pool

Food and Drinks

Vegetarian meal
Breakfast

Transportation

Shopping center shuttle
Bicycle rental

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Train station pickup

Accommodation Policy & General Information in Sheraton Haikou Hotel

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pool access available from 9:00 AM to 9:00 PM.
Hot springs access available from 8:00 AM to 10:00 PM.
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

15:00 - 12:00

Check-out:

Before 12:00

Fee for buffet breakfast: approximately CNY 182 per person
Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly, On bay, By ocean, Beach nearby

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 12:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sheraton Haikou Hotel	341
Number of floors in Sheraton Haikou Hotel	5
Another facilities in Sheraton Haikou Hotel	Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Sheraton Haikou Hotel

What are available facilities at Sheraton Haikou Hotel?

There are top facilites at Sheraton Haikou Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Sheraton Haikou Hotel?

The standard check-in time at Sheraton Haikou Hotel is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00

Does Sheraton Haikou Hotel provide breakfast?

Yes, Sheraton Haikou Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sheraton Haikou Hotel?

Sheraton Haikou Hotel is a 4.5-star hotel.

How many floors does Sheraton Haikou Hotel have?

Sheraton Haikou Hotel has 5 floors.

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More Reviews from Other Guests in Sheraton Haikou Hotel

Overall Ratings & Reviews Sheraton Haikou Hotel

Traveloka (1)

Other sources (39)

8.0

Very Good

From 39 reviews

Cleanliness

8.4

Room Comfort

8.4

Location

7.6

Service and Facilites

8.2

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Traveler Reviews Sheraton Haikou Hotel

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Top reviews

Halima

10.0

/10

Reviewed 244 week(s) ago

Hotels.com verified review

Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire

Michael

Business

8.0

/10

Reviewed 340 week(s) ago

Hotels.com verified review

The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.

Verified traveler

Friends and Family with Friends

6.0

/10

Reviewed 341 week(s) ago

Hotels.com verified review

well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.

Verified traveler

Friends and Family Family

8.0

/10

Reviewed 351 week(s) ago

Hotels.com verified review

Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.

Steve

Business and Leisure Family

2.0

/10

Reviewed 392 week(s) ago

Expedia Group verified review

Spacious building, beautiful hallway, nice beach, beautiful street!

Umar

8.0

/10

Reviewed 561 week(s) ago

Hotels.com verified review

delightful stay

KELLY

6.0

/10

Reviewed 605 week(s) ago

Expedia Group verified review

I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....

Mac

8.0

/10

Reviewed 634 week(s) ago

Expedia Group verified review

I came here with my partner to spend some time alone. And I think the hotel was perfect for the purpose. The room was reasonably priced, while it was comfortable and clean. The environment was peaceful and quiet to allow for plenty of time to reflect and relax. The facilities weren't wide in variety but sufficient. The hotel tried their best to provide good customer service. The English level on the whole was a bit weak, but those key points of contact were very helpful and courteous. The funny thing I found was that communication by Cantonese was a lot more smoother than with English. The speed at which the food is served in the restaurant can be a bit slow, so it is not really a place for a rush or quick bite. I think the in restaurant speed was almost the same as the room service timing. The location is far from the city and the airport, so be prepared to arrange a private driver or spend a little bit on taxis. That is why the location is good for rest and relaxation.

Jacques

4.0

/10

Reviewed 727 week(s) ago

Expedia Group verified review

Hotel is kind of run down but perhaps that is to be expected in China with so much humidity. Jade restaurant was awful. Breeze buffet was okay. Breakfast buffet are best. Pool okay, beach is pretty sad. Staff is okay. Not much English spoken. The room was very nice and comfortable and well taken care of.

pooh

6.0

/10

Reviewed 787 week(s) ago

Hotels.com verified review

The hotel itself is good but the staff quality is poor!!!!!!!!! nothing seemed to be going right with my stay in the hotel. Poor service at the lobby cafe when we had our high tea. No one seems to be able to speak English. It is hot inside the restaurants! Internet access is not free even it is not wifi service! There is nothing in the hotel neighbourhood.........oh well.....not a pleasant stay! The best thing is the pool. When charging such a high price for a nite's stay, it is not worth the money!

Sharell

10.0

/10

Reviewed 801 week(s) ago

Hotels.com verified review

Peter

10.0

/10

Reviewed 807 week(s) ago

Expedia Group verified review

10.0

/10

Reviewed 890 week(s) ago

Expedia Group verified review

Sheraton resort Haikou is a surprisingly comfortable, well kept, 5 star accommodation. It's people are friendly, attentive, and make sure your stay is a pleasant one. English is spoken by much of the staff which makes it nice if your Chinese is limited. It has an excellent pool area, beach and more. We will definitely make a return trip.

Kan

Business and Leisure

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Completely resort atmosphere!!

christian

Business

8.0

/10

Reviewed 242 week(s) ago

Hotels.com verified review

Limite pour avoir des informations.

HaoHsin

Business

8.0

/10

Reviewed 333 week(s) ago

Hotels.com verified review

房间隔音较差。

Verified traveler

Friends and Family with Friends

10.0

/10

Reviewed 340 week(s) ago

Hotels.com verified review

去看花花演唱會選了這家，很漂亮的酒店

Adem

Family

8.0

/10

Reviewed 370 week(s) ago

Hotels.com verified review

sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst.

Family

10.0

/10

Reviewed 388 week(s) ago

Hotels.com verified review

很舒適的酒店，很優美的環境，泳池太捧了！附近有遠大購物中心，大型超市，食店應有盡有，很理想！

Verified traveler

4.0

/10

Reviewed 495 week(s) ago

Expedia Group verified review

Laut und stinkend, wenig Essensangebot da kaum belegt, können wir Geld zurückfordern, hab Ihnen sofort berichtet, aber bisher keine Antwort

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.