How many rooms are available at Chez Elena Guesthouse?

Chez Elena Guesthouse has 16 rooms in total.

What do past guests say about Chez Elena Guesthouse?

Chez Elena Guesthouse is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Chez Elena Guesthouse

Name: Chez Elena Guesthouse
Address: Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha, Ecuador, Calle Gonzalo Escudero S1-412, Pichincha, Ecuador
Rating: 8.2

Guest Houses

8.2

/10

Very Good

22 reviews

What Guests Say About Their Stay

Keith

10.0

/ 10

Not a central location. Owners willing to help with travel arrangements. Very spacious clean accommodation.

agingerabroad

10.0

/ 10

Loved the place and would happily go back again. I recommend checking out some of the day trips they have to offer - you basically get your own personal tour guide :-).

Poppi

10.0

/ 10

The family are very kind and helpful and even picked me up at the airport when I arrived very late at night. They are also creative and there is a cool, arty feel to the place. Enjoyed my stay very much!

In the Area

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Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha, Ecuador

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Staying at Chez Elena Guesthouse is a good choice when you are visiting Quito. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Chez Elena Guesthouse

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What's around Chez Elena Guesthouse

Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha, Ecuador

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Discover More About Chez Elena Guesthouse

Location

Staying at Chez Elena Guesthouse is a good choice when you are visiting Quito.

About Chez Elena Guesthouse

Not all guesthouse allow guests with pets, but Chez Elena Guesthouse welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Have fun with various entertaining facilities for you and the whole family at Chez Elena Guesthouse, a wonderful accommodation for your family holiday.

The guesthouse’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Chez Elena Guesthouse is a guesthouse with great comfort and excellent service according to most guesthouse's guests.

Staying at Chez Elena Guesthouse will surely satisfy you with its great hospitality and affordable price.

All facilities in Chez Elena Guesthouse

Entertainment Facility

Fitness Center

Common Space

Exterior

Others

Hotel Services

Laundry service
Multilingual staff
Express check-in
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Transportation

Shopping center shuttle (surcharge)
Area shuttle with surcharge
Beach shuttle (surcharge)
Valet parking

Public Facilities

Coffee shop
Coffee/tea in lobby
Smoke-free area
Safety deposit box

General

Parking
Rooftop terrace
Terrace

Things to Do

Barbecue
TV lounge
Library

Family-friendly Facilities

Children club (surcharge)
Toys

Food and Drinks

Breakfast
Snack bar

Business Facilities

Business facilities
Computer station

Nearby Facilities

Shops
Hair salon

Sports and Recreations

Fitness center
Game room

Kids and Pets

Babysitting with surcharge
Children facilities

Connectivity

LAN Internet
Free WiFi

Accessibilty

Accessible parking

Shuttle Service

Train station pickup

Accommodation Policy & General Information in Chez Elena Guesthouse

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Important Note

Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Alcohol is not permitted at this property.
Parking height restrictions apply.

Check-in/Check-out Time

Check-in:

From 12:00

Check-out:

Before 12:00

Breakfast fee: approximately USD 3.50 per person
Airport shuttle fee: USD 39 per room (one way)
Pet deposit: USD 5 per night
Pet fee: USD 5 per pet, per night (maximum USD 60 per stay)
An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, No alcohol allowed onsite, No cribs (infant beds) available, Parking height restrictions apply

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 12:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Chez Elena Guesthouse	16
Number of floors in Chez Elena Guesthouse	6
Another facilities in Chez Elena Guesthouse	Laundry service, Multilingual staff, Express check-in, Luggage storage, Express check-out

Frequently asked question in Chez Elena Guesthouse

What are available facilities at Chez Elena Guesthouse?

There are top facilites at Chez Elena Guesthouse such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Chez Elena Guesthouse?

The standard check-in time at Chez Elena Guesthouse is starting from From 12:00 while the latest check-out time is at Before 12:00

Does Chez Elena Guesthouse provide breakfast?

Yes, Chez Elena Guesthouse provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Chez Elena Guesthouse?

Chez Elena Guesthouse is a 2.5-star hotel.

How many floors does Chez Elena Guesthouse have?

Chez Elena Guesthouse has 6 floors.

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More Reviews from Other Guests in Chez Elena Guesthouse

Overall Ratings & Reviews Chez Elena Guesthouse

Other sources (22)

8.2

Very Good

From 22 reviews

Cleanliness

8.8

Room Comfort

8.4

Location

5.4

Service and Facilites

9.0

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Traveler Reviews Chez Elena Guesthouse

Number of reviews per page

Top reviews

Pablo

with Partner

8.0

/10

Reviewed 475 week(s) ago

Expedia Group verified review

The hotel was nice. I went with my family (my wife and little daughter) and we enjoy it. The staff is actually a family and they were very kind and friendly. The food was good, basically homemade. The room was clean, no so big but was enough for us. For the price the accommodation was very good.

Verified traveler

6.0

/10

Reviewed 541 week(s) ago

Expedia Group verified review

Comfortable accommodations with a roof top patio. Breakfast and simple dinner available with advance request. Easy bus access to town. Hard for taxi drivers to find it but map with address is available.

Verified traveler

with Partner

4.0

/10

Reviewed 549 week(s) ago

Hotels.com verified review

Chez Elena is a bit out of the way with not much within walking distance. We showed up around 7pm and were not given the room we booked. They either don't have access to or don't check their reservations. However, Elena was very nice and cleaned another room for us right away. The rooms are very, very basic. The curtains did not block light, and I'm sure people could see right into the rooms at night. Hot water was also iffy. I had a hot shower but my husband did not. While removed from Old Town, the neighborhood is still very loud at night and we did not sleep at all. WiFi is also spotty. The positives are that Elena is extremely nice and accommodating. She made a delicious and generous breakfast, and she even shared with us tortillas made with homemade masa flour her previous guests had gifted to her. She also hunted at length for tape for us to fix a rip in our bag.

Joy

4.0

/10

Reviewed 552 week(s) ago

Expedia Group verified review

Guesthouse is a correct statement. You are in someone else's home and the owner who is a bit of a moody character lets you know it. Didn't get a warm, fuzzy feeling in this place. Not very accessible to historic area and not worth the money you save by staying here.

Keith

with Partner

10.0

/10

Reviewed 569 week(s) ago

Hotels.com verified review

Not a central location. Owners willing to help with travel arrangements. Very spacious clean accommodation.

agingerabroad

10.0

/10

Reviewed 644 week(s) ago

Expedia Group verified review

Loved the place and would happily go back again. I recommend checking out some of the day trips they have to offer - you basically get your own personal tour guide :-).

Poppi

10.0

/10

Reviewed 649 week(s) ago

Expedia Group verified review

Verified traveler

8.0

/10

Reviewed 677 week(s) ago

Hotels.com verified review

Convenient family-type atmosphere. Closer to the airport than most. Several steps down from the street and several steps up to our room. Not for handicapped travellers.

Chris

10.0

/10

Reviewed 679 week(s) ago

Hotels.com verified review

I made a quick stay at Chez Elena before heading to the airport the following morning. The proprietors were fantastic hosts. They were friendly, cooked a great dinner, and helped us out with our travel needs (convenient airport shuttle service, for example). It was a pretty small operation and was much more like a homestay than a hotel. The place was a bit difficult to get to (Hotels.com has the wrong address up), and likely requires a taxi to get to anything in the city. The rooms were nice, the building was beautiful, and I wouldn't mind staying there again.

Steve

8.0

/10

Reviewed 691 week(s) ago

Expedia Group verified review

Although this inn is out of the city, there is a bus stop right outside, and it's about a 20 bus ride to downtown. Paco and Elena are wonderful, friendly people. Their son, Dario, speaks English. They do their own tours, which were excellent. Excellent value at this guest house. The house is like an art museum. Paco is a noted Ecuadorian artist. The breakfasts are fine. Hot water for showers is limited or missing.

Verified traveler

Family

6.0

/10

Reviewed 719 week(s) ago

Hotels.com verified review

Excellent servive!!, Great food,

Verified traveler

6.0

/10

Reviewed 737 week(s) ago

Hotels.com verified review

Stay one night at this place. On arrival had to wait on the street for 45min until the owners arrived (in spite of the email sent the previous day). House is nice and clean. The location of the place is far from anything ($15-$20 cab ride from airport)- good thing they offered diner as there are no restaurant nearby. Bring hear plugs for the night: everyone has a dog in the neighbourhood. Very friendly family, good value in spite of location.

Pam

10.0

/10

Reviewed 755 week(s) ago

Hotels.com verified review

The owners are wonderful, and very friendly. I will stay there again. You will have to either take a taxi or bus, to get to the tourists sites, but easy to do

Nick

10.0

/10

Reviewed 797 week(s) ago

Hotels.com verified review

This is a very lovely, new, clean, and hospitable hotel. It is a 20 minute bus ride from downtown Quito, which makes it a bit hard to find. I do heartily recommend it, however. Just remember to get the hotel's local number from Hotels.com before you come, so the taxi driver can call to get directions if needed. Alternatively, print the map located on the Hotels.com website and bring it along with you. The owners live right next door. They serve breakfast and dinner. It seems more like a B&B but you have your own private bedroom with its alloted bathroom in the adjoining hallway. The hot water works. Overall, an excellent stay at a quite remarkable price. Oh, the bus line is very convenient into town, picking you up and dropping you off just 100 feet from the hotel. 5 stars except for the location. The wifi signal is weak, but I'll get them to work on it.

Elizabeth

10.0

/10

Reviewed 422 week(s) ago

Expedia Group verified review

It’s a great place to stay! Paco and Elena will make you feel at home. We have stayed 3 times.

Piter

10.0

/10

Reviewed 543 week(s) ago

Expedia Group verified review

De Colores! Esta Excelentemente ubicada cerca del centro historico de Quito, facil acceso en transporte publico, el trato del personal es excelente. Dios los bendiga!

Armand

with Partner

8.0

/10

Reviewed 589 week(s) ago

Hotels.com verified review

Un milieu très familial, des gens tres accueillants et tres avenants. Au moins une personne sur place parle français et anglais. On peut obtenir de très bonnes informations sur les points d'intérêts a Quito et dans les environs. Acces facile a la vieille ville de Quito par autobus.

Jorge Enrique Gallego

2.0

/10

Reviewed 632 week(s) ago

Hotels.com verified review

Terrible, no me recibieron en el hotel, que mi reserva estaba cancelada, que no habían habitaciones, fue evidente que tenían sobre vendido el hotel, por el campeonato Latinoamérica de BMX, al evento que fui, a las 2 de la mañana me toco salir a buscar otro hotel y lo encontré gracias a Dios, eso si la confiabilidad que pude tener con Hoteles.com se perdió por completo, es decir no los recomendaría jamás, ni a ese hotel ni a su sitio web... Pues lo que se gestiona con ustedes no los respetan los hoteles así de simple!!

Verified traveler

10.0

/10

Reviewed 642 week(s) ago

Hotels.com verified review

tres bon et en plus le fils dario parle couramment le francais

Simon

8.0

/10

Reviewed 643 week(s) ago

Expedia Group verified review

Für längere Aufenthalte in quito weniger geeignet, da Taxi oder Busse erforderlich sind. Da Türen und Tor abends geschlossen sind, bereitet der nächtliche Einlass gelegentlich Probleme (man erhält dazu keinen Schlüssel). Sehr freundliche Gastgeber und sehr gutes Essen.

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