Malmaison Birmingham

Hotels
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9.0
/10
Exceptional
1,211 reviews

What Guests Say About Their Stay

Max

10.0
/ 10
I love Malmaisons. The rooms are always different to the normal ones you get in other chains, but they're very well laid out. Even a standard double has a sofa at the end of the bed, so you don't have to be in bed to watch TV. The bars are always good too.

stewart

10.0
/ 10
top class hotel. big room. very clean. wifi worked. It is part of the Mailbox building. Handy if you want to visit the BBC. Parking under the hotel. A bit of a challenge to get to the parking entrance but google helped. Food options in the bar a bit limited. would stay again.

Jacob

10.0
/ 10
Excellent stay, excellent staff. Only note would be lack of plugs by bedside, not the end of the world by any means. Would stay again!
In the Area
See Map
1 Wharfside, Birmingham City Centre, City and Borough of Birmingham, England, B1 2JR

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Malmaison Birmingham is located in area / city Birmingham City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Malmaison Birmingham

1 Wharfside, Birmingham City Centre, City and Borough of Birmingham, England, B1 2JR
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Lobby Malmaison Birmingham
Exterior 2 Malmaison Birmingham

Discover More About Malmaison Birmingham

General
Near Symphony Hall

Location
A stay at Malmaison Birmingham places you in the heart of Birmingham, within a 10-minute walk of Broad Street and Symphony Hall. This boutique hotel is 0.5 mi (0.8 km) from Bullring & Grand Central and 0.6 mi (1 km) from Utilita Arena Birmingham.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Shopping District - 0.1 km / 0.1 mi
The Mailbox - 0.1 km / 0.1 mi
The Alexandra Theatre - 0.3 km / 0.2 mi
Birmingham Christmas Market - 0.3 km / 0.2 mi
Victoria Square - 0.4 km / 0.2 mi
Hurst Street - 0.4 km / 0.3 mi
Birmingham Town Hall - 0.4 km / 0.3 mi
O2 Academy Birmingham - 0.5 km / 0.3 mi
Birmingham Museum and Art Gallery - 0.5 km / 0.3 mi
Library of Birmingham - 0.5 km / 0.3 mi
Broad Street - 0.5 km / 0.3 mi
Symphony Hall - 0.6 km / 0.4 mi
ODEON - 0.6 km / 0.4 mi
Birmingham Repertory Theatre - 0.7 km / 0.4 mi
Rotunda - 0.7 km / 0.4 mi

The nearest airports are:
Birmingham Airport (BHX) - 27.4 km / 17 mi
Coventry (CVT) - 42.2 km / 26.3 mi

The preferred airport for Malmaison Birmingham is Birmingham Airport (BHX).

Renovations
The following facilities are closed on Tuesday:

  • Full-service spa

Facilities
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Birmingham? This hotel has 3035 square feet (282 square meters) of space consisting of conference space and meeting rooms.

Dining
Stop by Chez Mal Brasserie for lunch, dinner, or brunch, where this restaurant specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 193 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in Malmaison Birmingham

Bar, Cafe and Lounge Malmaison Birmingham
Bar, Cafe and Lounge
Swimming Pool Malmaison Birmingham
Swimming Pool
Entertainment Facility Malmaison Birmingham
Entertainment Facility
Fitness Center Malmaison Birmingham
Fitness Center
Functional Hall Malmaison Birmingham
Functional Hall

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop
  • Elevator

Things to Do

  • Spa
  • Sauna
  • Steam room

Business Facilities

  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Malmaison Birmingham

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, Green Tourism Program, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Malmaison Birmingham
193
Number of floors in Malmaison Birmingham
6
Another facilities in Malmaison Birmingham
Laundry service, Wedding service, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Malmaison Birmingham

What are available facilities at Malmaison Birmingham?
There are top facilites at Malmaison Birmingham such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Malmaison Birmingham?
The standard check-in time at Malmaison Birmingham is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Malmaison Birmingham provide breakfast?
Yes, Malmaison Birmingham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Malmaison Birmingham?
Malmaison Birmingham is a 4.0-star hotel.
How many floors does Malmaison Birmingham have?
Malmaison Birmingham has 6 floors.
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More Reviews from Other Guests in Malmaison Birmingham

9.0
Exceptional
From 1,211 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Most Relevant
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Traveler Reviews Malmaison Birmingham

Number of reviews per page
20
40
Top reviews
Yasmin
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Quite disappointed. Took a little longer than expected with check in. Appreciate it was after 11, however, the bar was still operating and thus noisy. I enquired if there was an event due to the volume. Check in team asked if I had been before, I explained I had not but then had to keep asking about amenities eg when and where breakfast took place and how to find the lift to the bedrooms. Room was comfortable but again noisy from other guests partying until 3am. Arrived at breakfast later than I hoped due to disrupted sleep. Order breakfast and explained I needed to leave in 15-20mins. Table behind not mindful of other guests and were screaming and laughing which made it an unpleasant experience. Order had not arrived so in fact I'd paid the full breakfast price for a cup of tea and a yoghurt. Have been to Birmingham many times and had booked due to a work event. Have previously enjoyed malmaison properties but would not recommend this due to the above experience with staff and other guests.
Read More
Louise
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient location and easy to find Room and en-suite clean, bed very comfortable Although we didn’t choose a cooked breakfast as we’d had a large meal the night before, the options looked amazing.
Max
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I love Malmaisons. The rooms are always different to the normal ones you get in other chains, but they're very well laid out. Even a standard double has a sofa at the end of the bed, so you don't have to be in bed to watch TV. The bars are always good too.
Richard
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bob
Sue
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent experience as always.
stewart
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

top class hotel. big room. very clean. wifi worked. It is part of the Mailbox building. Handy if you want to visit the BBC. Parking under the hotel. A bit of a challenge to get to the parking entrance but google helped. Food options in the bar a bit limited. would stay again.
Laura
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel fine for a quick stopover. I thought Malmaison was a little more upmarket than I found it but room was a good size, clean and the bed was comfortable - my only complaint was that you could hear a lot of voices from the corridor and adjoining room but this didn’t continue too late into the night. Reception staff were pleasant enough but slow and unable to help with basic questions such as ‘where can I find a postbox?’. The hotel was in a good location for what I needed and I would stay again should I need to be in that area.
Read More
Jacob
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent stay, excellent staff. Only note would be lack of plugs by bedside, not the end of the world by any means. Would stay again!
Rachel
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great modern hotel in central Birmingham. Has a small spa on site which you can use at a discounted rate as a guest. Was surprised to see there wasn’t a pool there but other facilities you can use. You can’t prebook the spa which is a shame, only hope there’s availability on the day. We had an issue with the drainage in our room, however once notified, staff were efficient at relocating and upgrading us for the inconvenience. I found staff to be very polite and attentive. Perfect location for wandering down to the bullring too. Also as a Starbucks onsite!
Read More
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Only glitches were being given a twin when we booked a double and too speedy serving breakfast, brought out whilst still eating, cereal bowl in hand while breakfast in front of you not the best but ok. Food is good, ate in the restaurant and staff really friendly. Will be back again, these are the only grumbles and we stay here frequently
Read More
Christopher
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff on property are great - very kind, helpful and will go out of their way to help you out best they can. My room, a suite, was a bit Worn Out in general. The couch was a bit stained and very worn looking, the ottoman was collapsed on one side, a bit unsightly. The bathroom was pretty large and nice, however, the shower handle came off and it was very hard to get the temperature to the right hot or cold - I mean very challenging. The room was a bit dusty - the air vents needed new filters for sure. and lastly the best thing was the Air Con worked great - it was hot while I was there, and once the air con was turned on for the trip, it worked excellently.
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Gina
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was good a couple of niggly issues that we did mention to reception. The staff were all very pleasant and helpful.The breakfast was really good ,the continental was varied ,fresh and tasty.The cooked breakfast i had was good.
patrick
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

convenient near the train station. Clean and well maintained
Daniel
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is looking dated and tired. The bar and public area are nice enough but the rooms really need updating. My room had hardly any water pressure. It was difficult to brush my teeth let alone take a shower.
Helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was lovely and had all the amenities necessary. The room was clean and the bed extremely comfortable ☺️
Niamh
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great! Good location! Very friendly and helpful staff.
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great stay & fab location will definitely return next time in Birmingham
MR PHILIP
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ive revised my review and posted alternate reviews on my stay at malmaison birminghan, and booking experience on other review sites with open and honest feedback. hope it finds you all well
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was good
Sarah
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location and lovely standard rooms if stopping by for just one night. Tends to attract the “nightlife” crowd so is busy and noisy late at night and there can be people roaming the corridors so keep the door locked. The reception staff can be a bit preoccupied at busy times so make sure to check in at off peak times. Overall an ok experience with lots to like but if looking for a more upmarket experience would suggest the Hotel du Vin
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Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Malmaison Birmingham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,211 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malmaison Birmingham

Number of reviews per page
20
40
Top reviews
Yasmin
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Quite disappointed. Took a little longer than expected with check in. Appreciate it was after 11, however, the bar was still operating and thus noisy. I enquired if there was an event due to the volume. Check in team asked if I had been before, I explained I had not but then had to keep asking about amenities eg when and where breakfast took place and how to find the lift to the bedrooms. Room was comfortable but again noisy from other guests partying until 3am. Arrived at breakfast later than I hoped due to disrupted sleep. Order breakfast and explained I needed to leave in 15-20mins. Table behind not mindful of other guests and were screaming and laughing which made it an unpleasant experience. Order had not arrived so in fact I'd paid the full breakfast price for a cup of tea and a yoghurt. Have been to Birmingham many times and had booked due to a work event. Have previously enjoyed malmaison properties but would not recommend this due to the above experience with staff and other guests.
Read More
Louise
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient location and easy to find Room and en-suite clean, bed very comfortable Although we didn’t choose a cooked breakfast as we’d had a large meal the night before, the options looked amazing.
Max
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I love Malmaisons. The rooms are always different to the normal ones you get in other chains, but they're very well laid out. Even a standard double has a sofa at the end of the bed, so you don't have to be in bed to watch TV. The bars are always good too.
Richard
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bob
Sue
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent experience as always.
stewart
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

top class hotel. big room. very clean. wifi worked. It is part of the Mailbox building. Handy if you want to visit the BBC. Parking under the hotel. A bit of a challenge to get to the parking entrance but google helped. Food options in the bar a bit limited. would stay again.
Laura
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel fine for a quick stopover. I thought Malmaison was a little more upmarket than I found it but room was a good size, clean and the bed was comfortable - my only complaint was that you could hear a lot of voices from the corridor and adjoining room but this didn’t continue too late into the night. Reception staff were pleasant enough but slow and unable to help with basic questions such as ‘where can I find a postbox?’. The hotel was in a good location for what I needed and I would stay again should I need to be in that area.
Read More
Jacob
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent stay, excellent staff. Only note would be lack of plugs by bedside, not the end of the world by any means. Would stay again!
Rachel
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great modern hotel in central Birmingham. Has a small spa on site which you can use at a discounted rate as a guest. Was surprised to see there wasn’t a pool there but other facilities you can use. You can’t prebook the spa which is a shame, only hope there’s availability on the day. We had an issue with the drainage in our room, however once notified, staff were efficient at relocating and upgrading us for the inconvenience. I found staff to be very polite and attentive. Perfect location for wandering down to the bullring too. Also as a Starbucks onsite!
Read More
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Only glitches were being given a twin when we booked a double and too speedy serving breakfast, brought out whilst still eating, cereal bowl in hand while breakfast in front of you not the best but ok. Food is good, ate in the restaurant and staff really friendly. Will be back again, these are the only grumbles and we stay here frequently
Read More
Christopher
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff on property are great - very kind, helpful and will go out of their way to help you out best they can. My room, a suite, was a bit Worn Out in general. The couch was a bit stained and very worn looking, the ottoman was collapsed on one side, a bit unsightly. The bathroom was pretty large and nice, however, the shower handle came off and it was very hard to get the temperature to the right hot or cold - I mean very challenging. The room was a bit dusty - the air vents needed new filters for sure. and lastly the best thing was the Air Con worked great - it was hot while I was there, and once the air con was turned on for the trip, it worked excellently.
Read More
Gina
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was good a couple of niggly issues that we did mention to reception. The staff were all very pleasant and helpful.The breakfast was really good ,the continental was varied ,fresh and tasty.The cooked breakfast i had was good.
patrick
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

convenient near the train station. Clean and well maintained
Daniel
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is looking dated and tired. The bar and public area are nice enough but the rooms really need updating. My room had hardly any water pressure. It was difficult to brush my teeth let alone take a shower.
Helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was lovely and had all the amenities necessary. The room was clean and the bed extremely comfortable ☺️
Niamh
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great! Good location! Very friendly and helpful staff.
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great stay & fab location will definitely return next time in Birmingham
MR PHILIP
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ive revised my review and posted alternate reviews on my stay at malmaison birminghan, and booking experience on other review sites with open and honest feedback. hope it finds you all well
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was good
Sarah
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location and lovely standard rooms if stopping by for just one night. Tends to attract the “nightlife” crowd so is busy and noisy late at night and there can be people roaming the corridors so keep the door locked. The reception staff can be a bit preoccupied at busy times so make sure to check in at off peak times. Overall an ok experience with lots to like but if looking for a more upmarket experience would suggest the Hotel du Vin
Read More
Number of reviews per page
20
40