mour Hotel

Rooms are worn, could do with a refresh!

Clean room

Ive used this hotel for over 20 years when travelling for business in the area. Always a clean room, nice food, drinks and friendly staff. However last night there was a 'group in' and it seemed that no one else really mattered. I asked to book a table for 1 at 19.00 to be told that there was a group in and they couldn't really fit me in. After a 5 hour drive not what i wanted to hear. I was offered the bar to eat which didnt meet my expectations so i pushed back a little and the bookings manager fitted me in at 19.00. I arrived a little early as there was only 2 other people in the restaurant area. I was accommodated immediately. I was told i could have the table until 20.15 which was ample. I was sat on a table where i had to use my phone torch to read the menu.The back ground lighting could do with turning up! Food was as ever excellent if rushed as there were very few other customers using the restaurant. Presumably the decks were cleared waiting for the more important 'group' to arrive. I left the restaurant at 19.45 well ahead of my allotted time. Breakfast was moved to the bar area this morning - a first in 20 years. I believe this was because of the 'group' having use of the restaurant (it was empty at 07.00). Not a problem but it felt less organised for a more meagre selection. Groups will contribute more financially but it should not be at the cost of loyal returning customers. Im here again tonight so look forward to things returning to normal.

Lovely hotel, parking, rooms

Delete ask why only hou aZ re 1d on

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Disappointed. Looks like a Village Hotel, but it's not as good. They have tried with the decor, but overall the hotel is tired and needs work. Check-in didn't give me basic information and were more interested in taking a card pre-authorisation. Again room decor is nice, but it's tired - worn carpets, cracked tiling in bathroom and worn furniture, no sockets by bed. Had to leave shower for 10mins to warm up and even then was only lukewarm. Herringbone flooring in bar area all loose and coming up. On the plus side - comfy bed/pillows, quiet, decent food and service. Overall won't be staying again.

Staff didnt know what they were doing and didn't care, modern but run down, sooner it is sold the better.

Very clean room.

Lovely stay. Chic rooms, friendly staff and comfy bed

Very lovely staff

No

Nice place not helpful personal and there is not water in the room or mini bar as is a route hotel has no sense

Ok hotel for a night’s stay. Slow elevators and really badly maintained stairs. Breakfast with not many healthy options

Very comfortable, clean ! Breakfast was lovely , staff were great!

Comfortable room - good sleep

Bedroom is comfortable, clean and spacious and staff friendly.

I didn't use the bar only breakfast

During previous stays I have had no problems with this hotel. However, during this two night stay my room was not cleaned / serviced after the first night.

The room decor was a little overbearing and dark with little natural light, the mattress was a little on the firm side for my both my coleague in the next room and myself. The Gym saw its best days in the 80's...