Moxy York

Friendly staff, good location, good choice of food and first class accommodation

Always a good breakfast, busy, entertainment, close to centre, close to parking ( q-park)

Fine

Excellent welcome, staff are very professional and the Customer care was so natural and was first class at all times The Quality and the service was top quality. Everywhere within the hotel was spotless and well cleaned it was nice to experience it all,also to see the staff all working as a team all helping each other as we witnessed . A very friendly relaxed atmosphere within this hotel that makes your stay memorable.

Great room, lovely service and great location

Within walking distance to most attractions. Class wee hotel! It is very quirky, and there isn’t any storage in the rooms (shelves, drawers, wardrobe!) so you need to live out of your case or travel light! Hotel is also cashless, which I seen a couple of people being caught out with. Beds are comfy, room was warm, but the window is huge and opens. Water pressure in the shower was good too. We had clean towels each day and the brekky was good - word of warning for allergy sufferers - there’s a lot of shared serving spoons/tongs for cereals and breads etc. some of the cereals and granolas had nuts! We had a great stay, and this is my second time visiting. Would come back again no problem at all.

Room & shower both very good. No wardrobe or drawers but there are pegs & hangers for clothes. Bed was very comfortable. Staff very friendly & thank you for the message on the mirror for our anniversary ! Location of the hotel is very good. Approx 20 min walk from train station but you can take a local bus (9), get off at Peasholm & hotel is over the road. Five minute walk to The Shambles & ten minutes to Minster. Lots of places nearby for food & drink including a Coop and an M& S for any juice, snacks for the room or picnic items for days out. We didnt do breakfast but had one evening meal in hotel. You order at the bar & collect food when ready. Food was tasty & well priced. Hotel seems more aimed at younger people or families with board and video games available in foyer ( snooker & fusbol as well) but even though we are older, we enjoyed the stay and were made to feel very welcome 😊 There is also a gym - we didnt use that. You are so close to the main town but far enough away to not have any outside noise late at night. We would happily stay again if in York

Just had a great 2 night stay here. Hotel lovely. Staff great. Breakfast was so good. Lots to choose from. Very near to shambles. 20 min walk from train station. Would definitely stay asain.

We always stay at Moxy when we visit York. The location is ideal and a very decent price. Bed is always comfy, never had an issue with towels or noise. Only slight issue we had on this visit was the room getting absolutely boiling in the night, so we had to open the window which then resulted in some early wake ups when loud trucks/lorries went past. Aside from that, the free drink and late check out are lovely touches and staff always really pleasant. Will definitely visit again.

Great

Room temperature very good close to town

The hotel was brilliant staff could nt do enough fot you . All the shops/ pubs were nearby bed werr comfey . We would deffo.stay again. Thank you

staff were very friendly, the location was perfect and felt safe, and we liked the overall style of the hotel. However, the room we stayed in was not as impressive as it looked in the photos and felt quite basic.Considering that this is part of the Marriott group, we were surprised that there were no cotton pads in the bathroom, and slippers were also not available when we asked. These are very simple and basic amenities that we expected to find.Another issue was that there was no telephone in the room. This meant that even for something small, like asking for cotton pads, we would have had to go down four floors to reception. Because of this, we often didn’t bother asking. We also couldn’t notice whether there was an emergency button in the room, which was disappointing from both a practical and safety perspective. The duvet cover was torn, and the end of the duvet was sticking out because the opening was not properly closed. Seeing a torn duvet cover in the morning was disappointing and did not meet the standards we expected.Breakfast was also not great. The croissants and pancakes were not fresh. We arrived late, which was our fault, but the way the food was cleared away very quickly while we were still taking items was not pleasant.Overall, it felt like the hotel was trying to save on basic amenities and staff, which affected the service quality. Unfortunately, I would not recommend this hotel or stay here again.

Brilliant location. Walkable to everything we wanted to see. The hotel lobby and bar were amazing. The room was clean and well set up to allow some privacy between us and our adult son.

Breakfast room around bar , does nt suit everybody

Fab location. Excellent staff. Amazing breakfast and bar. We’ll be back ☺️

Excellent location and polite staff. Wifi was strong and walking distance to the Shambles was the key reason we wanted to be at this location.

Functional, modern and cool.

Perfect location about 10 minutes walk to the York Minster Cathedral. The staff is great.

Ideally, would have appreciate a mini fridge in the room. Other than that, everything else was better than expected! Great location, great vibe, very comfortable.