Safestay London Elephant & Castle

Welcoming staff and safe despite the area. Good value for money.

Paid for towels!! Not advertised Dorm was stuffy Fan wasn’t enough

It was a safe place to stay. Very spartan on the amenities. Main complaint is that the room fan was not operational and was never repaired. We were supplied with a slightly operational fan. Overall a decent place to stay, but very warm and loud.

Needs attention good for solo not a family oriented.

Nice

Good and best

It was a good stay

Clean room

Very good

Refused to check me in .even when id loss my passport and explained this.meanwhile they let a group of foreigners in without id Discrimanate against british people

Yes great room I have renewed my stay

it’s very clean and respect from poeple who were in the room with me .its very rare to find that when sharing

The staff was amazingly accommodating and helpful during our one night stay. We were able to do an early check in and a late check out, which allowed us to explore Edinburgh.

Bed was comfy, facilities in the room were great, and additional services looked great

Staff were helpful and the room was clean, very warm and the fan wasnt great for the size of the room but overall it was nice and as expected

Room was clean and spacious On day 1, staff in reception is nice. On our second night,shower room used once unfortunately drainage was blocked and water came out the room and hallway, one staff was informed about it but very slow response .The staff whose been told about the flood finished his duty and didn't handover to the next staff.It was reported at 23:05, another staff came and seems unhappy about what happened and said he will be back in 20 minutes to bring more towels.Then he came back and put towels by the door of the toilet and more by the hallway. He said he already reported it to the manager ,but can't do anything about it,as maintenance will be sorting it out the following day. The following day our check out,no one came up there are towels still on the floor but good water is gone Breakfast, not much choices,should be more options , but its ok The location is near bus stop and walkable Many stores nearby

It was a good place to sleep kinda of. I got there at 10 and lights were off and people were pissed that I came in. I made noise cause I just had put my stuff away and change. Apparently wrong move? Idk. I didn’t love the vibe. They should have curtains to help with the light? Idk. Not the best vibe. I wouldn’t come back.

This hostel is similar to a budget chain hotel, with the usual compromises (shared rooms/facilities) to be expected for the low price. The area is relatively far from central London but fairly well served by public transport. Architecturally, it is a mix of grandeur and squalor. Check-in was efficient and civil, but the employee acted as if he were doing me a favour by accepting a Citizencard as ID when their website says national identity cards are accepted. Also, he didn't say anything to indicate the end of the check-in process - I had to ask. My bed was mistakenly re-allocated on the second night but I was promptly given an alternative room. Breakfast is rather expensive and some of the restrictions seem petty, e.g. reception refusing to mind luggage even briefly. One of the toilets had run out of paper.

Good

Stayed here as we had a friends party not far. We had the double room with en suite and honestly no complaints at all. It was super clean, staff were helpful and brilliant location. Unreal value for money, would 100% stay again!