The Swan

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9.4
Exceptional
110 reviews

What Guests Say About Their Stay

Carol

10.0
/ 10
A superb stay at this wonderful hotel with excellent accommodation in a garden room, delicious food and very friendly staff. We will definitely return.

Adrian

10.0
/ 10
We treated ourselves to a weekend at The Swan after several day trips to Southwold from the Midlands over the years. Following a very welcoming check-in at reception we stayed in a nicely appointed Garden Room set around a small garden, each with outside space and a bistro table and chairs - a welcome addition in the late June heatwave. The décor and fixtures were traditional but with a modern twist. Perhaps slight signs of wear and tear (stained fabric headboard and water-blown wooden sills in the bathroom) which I'm sure will be addressed. Breakfast was cooked to order with a typical menu and very nice but we found the diner menu offered a limited range. The car park seemed large enough to cope with demand but be warned the seagulls rule the roost and a clean car will not remain clean for long! Overall a fabulous break, attentive staff in a lovely location.

stephen

10.0
/ 10
Great location very friendly staff and helpful. Lots of tours to do and food was good value and excellent. Room was clean and spacious especially the bathroom. Highly recommend hotel and food will definitely return.
In the Area
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The Market Place, Waveney, Southwold, Suffolk, England, IP18 6EG

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at The Swan is a good choice when you are visiting Southwold. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Swan

The Market Place, Waveney, Southwold, Suffolk, England, IP18 6EG
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Lobby The Swan
Lobby 2 The Swan

Discover More About The Swan

Location
Staying at The Swan is a good choice when you are visiting Southwold.

About The Swan

From business event to corporate gathering, The Swan provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but The Swan welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Swan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Swan.

All facilities in The Swan

Functional Hall The Swan
Functional Hall
Common Space The Swan
Common Space
Lobby The Swan
Lobby
Exterior The Swan
Exterior
Bedroom The Swan
Bedroom

Transportation

  • Limited parking

Things to Do

  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area

Business Facilities

  • Meeting rooms

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Accommodation Policy & General Information in The Swan

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Guest will receive an email before arrival 72 hours, Guests will receive an email with special check-in instructions, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Swan
35
Number of floors in The Swan
3
Another facilities in The Swan
Limited parking, Garden, Breakfast, Free WiFi, Banquet

Frequently asked question in The Swan

What are available facilities at The Swan?
There are top facilites at The Swan such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Swan?
The standard check-in time at The Swan is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does The Swan provide breakfast?
Yes, The Swan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Swan?
The Swan is a 4.0-star hotel.
How many floors does The Swan have?
The Swan has 3 floors.
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More Reviews from Other Guests in The Swan

9.4
Exceptional
From 110 reviews
Cleanliness

9.8

Room Comfort

9.2

Service and Facilites

9.6

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Traveler Reviews The Swan

Number of reviews per page
20
40
Top reviews
Carol
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A superb stay at this wonderful hotel with excellent accommodation in a garden room, delicious food and very friendly staff. We will definitely return.
michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Old world tradition at its best. Great location.
Adrian
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We treated ourselves to a weekend at The Swan after several day trips to Southwold from the Midlands over the years. Following a very welcoming check-in at reception we stayed in a nicely appointed Garden Room set around a small garden, each with outside space and a bistro table and chairs - a welcome addition in the late June heatwave. The décor and fixtures were traditional but with a modern twist. Perhaps slight signs of wear and tear (stained fabric headboard and water-blown wooden sills in the bathroom) which I'm sure will be addressed. Breakfast was cooked to order with a typical menu and very nice but we found the diner menu offered a limited range. The car park seemed large enough to cope with demand but be warned the seagulls rule the roost and a clean car will not remain clean for long! Overall a fabulous break, attentive staff in a lovely location.
Read More
Bridie
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely fresh breakfast couldn’t fault it.
stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location very friendly staff and helpful. Lots of tours to do and food was good value and excellent. Room was clean and spacious especially the bathroom. Highly recommend hotel and food will definitely return.
Barbara
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Check-in was very good by Harriet, Chelsea took us to our room and explained all amenities. I am in a wheelchair and found ramps to all areas and the lift very good. We stayed for 2 nights and I received some sweets as it was my birthday. The hotel has its own secure car park with rising bollards at the entrance. Check-out was wonderful, by Aidan and Chelsea. We will stay again.
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Gillian
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful old building, always fancied staying here and it didn’t disappoint. The staff (every single one of them) were so friendly, engaging and helpful.
Nekhil
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We had a great time just the break my wife and I needed after a difficult start to the year illness.
Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

A very nice, traditional hotel in a delightful setting. Clean, quiet room with a very comfortable bed. Excellent cooked breakfast. The restaurant via definitely upmarket, and priced accordingly for dinner, but it's quite true that not only if you wish to dine there, but if you wish to dine in a nearby establishment, you need to book in advance.
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Urvashi
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We had a Garden Room which was cute and quiet. The sun set right on our doorstep so it was lovely to enjoy some drinks outside. The staff here are all wonderful. The food is great. Definitely worth booking unless you are eating early as there are only a few similar quality places in town. We also loved the hearty breakfast. It was nice to see local options like kipper.
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Lewis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Amazing room
Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A lovely quirky hotel in the centre of Southwold. The staff were brilliant in every area: reception, breakfast, bar, dinner. While the room was quite small, there were nice touches. Free parking is a bonus. It’s an old building so don’t expect air conditioning and there’s lots of creaky staircases. The seagulls are noisy in the morning but you’d expect that being next to the sea. We had breakfast and dinner both nights and the food quality was excellent. Would thoroughly recommend this hotel for a weekend stay.
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Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The hotel staff: front of house, cleaners, gardeners all provide an incredible, friendly experience. The hotel is clean, breakfast excellent (coffee less so) and it all looks fabulous too. The staff are professional, good humoured and really are the icing on a pretty terrific cake...coffee could be better....but the two magpies is literally 3 minutes walk
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Angela
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

lovely tasty eggs
anna
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Love this hotel, friendly and helpful staff, beautiful interior design, bed so comfortable with beautiful linens, extra thoughtful touches. Excellent cleanliness and quality. Restaurant is a lovely space, nice breakfast but evening menu not to my taste, my meal was quite bland
Tom
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful hotel with attentive staff, great food and lovely Addams beer. Will be visiting again soon.
Dawn
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful room and amenities. We stayed in one of the garden rooms which was gorgeous, and would be even nicer when warmer as each has a little table and chairs in front - the room had everything you could want v spacious and gorgeous Temple Spa bathroom products, and a lovely touch was the complimentary bottle of Copper House gin ;) lovely meal in the restaurant and delicious breakfast. We were there combining a whiskey tour and tasting just next door which would highly recommend. We know and love Southwold but rarely need to stay as have family nearby so this was a lovely treat to experience The Swan.
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Luis
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The staff was very helpful and very kind
Robert
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Such a cute place! Excellent service, fabulous restaurant. I had one of the garden rooms, nice and quiet and large!
Barry
icon-with Partner
with Partner
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The room was very clean. The staff were courteous
Number of reviews per page
20
40

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Bedroom 4 The Swan

Disclaimer

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