Citadines Austerlitz Paris

Everyone was polite, welcoming and friendly. The overall hotel was clean. There is no air conditioning and the room was stuffy at times. The breakfast buffet was lacking variety and I didn’t feel it was a good value. All staff members were helpful and attentive.

There is no AC and was hard to handle the situation in the hot weather but in general the place was Ok. Close to Subway stations and stores and lot’s of restaurants. We enjoyed our time. The staff was friendly and polite.

We enjoyed our stay here. The front desk clerk was friendly, They provided tea, coffee, and hot/cold water all night. I was only there for two nights but it was accommodating.

Very good place, definitely will recommend to my friends. Room is clean and comfortable, lots of room, comfortable bed

Great place, nice employees

Super staff! Good location. Very nice amenities including delicious coffee available all day. Although the rooms are a little dated, the bed was very comfortable and everything in the room worked perfectly. Very happy with my stay!

Great staff.

We had a comfortable stay. Rooms were spacious, the staff were friendly, communication was clear, everything was smooth. It was nice having access to the coffee machine all day. No a/c but luckily it wasnt that hot and there was a fan in the room. We had a little balcony which was nice. Our toilet was separate from the shower/sink which we weren’t expecting and was odd but we managed. The rooms were clean however we noticed a few tiny insects (ants, another bigger bug) in our room up on the 6th floor. Not a huge deal, it happens, and I’m just glad they weren’t bed bugs!

Overall good, although no A/C, only fans.

important for us to have kitchenette with refrigerator, stove top, microwave.

Great location, walkable to most landmarks ( Louvre, Montmartre, Ile de la Cite, Notre Dame ). Shopping nearby ( Aldi, Carrefour and Place d’Italie ). Close to Metro 6, good transportation options to CDG and Orly as well by public transportation.

Very convenient location, just a bit out of touristy area, in the nice and quiet residential area! But still can walk to The Seine River and the C Line/Metro 6 line in about 17 minutes, and we walked all the way back from the Eiffel Tower one day. Also, a quick walk to the Metro 5 line, also 10 line but we did not take that line. Very good for longer stays, we stayed for 6 nights. The only complaint is there is only one dryer (2 washers) in the laundry room.

All staff were very friendly and helpful. We really enjoyed our stay. Great location with plenty of Metros near by.

Accommodations are rather basic at this facility; that said, the property was clean, safe, and in a quiet residential neighborhood. Check in was easy, even after some issues with our flights. They do speak English. The bed was comfortable, but storage was lacking. There is heat, but no air conditioning. A fan was provided which was highly effective in October temperatures. They do have a small elevator. There are plenty of restaurants in the area, and two groceries. There are also two Metro stations within easy walking distance, and a major station with a shopping mall about a 15 minute walk away. Staff was friendly, and they have an overnight security person. The neighborhood is a working-class residential area in the 13th Arrondisement; it is off the beaten path but far less touristy than other areas. We would stay again.

The staff were so polite and helpful. The room was bright and clean.

The Citadine Austerlitz was just perfect. Location was ideal for the Metro and enjoying some leisurely meals and drinks. There were lovely bars and restaurants very close. We had a great 1 bed apartment with all the facilities. Breakfast was very good value. We slept well as the hotel was really quiet.

The distance to main piazza and museums was a little long for my kids, but the adults had no problem getting to the main piazza. Great help from the staff to call taxis. The breakfast buffet was way more than we had expected! A lovely surprise on our first morning. Thanks for the wonderful hospitality and set up!

Great hotel for a moderate price! We had a bit more space in the hotel room than is typical for Paris. The hotel is only half a block from the Metro 5 or 6. We also enjoyed the free coffee and cappuccinos on the garden patio every morning.

The hotel needs some upgrades,the bathroom mostly. Other wise it is just fine and convenient

Really wonderful stay, the pre preparation questions were very pointless as sent by the hotel, as we're not accommodated for what we asked for but it was ok and we had a pleasant stay :) staff were very friendly.