Hôtel Claret Bercy

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Our reservation stated that the room included air conditioning as one of the amenities. However, when we arrived, there was only a fan, and it wasn’t even working. We asked the front desk for another one, but they told us there were no more available and that the fan was the “A/C” they provided. In reality, it was not air conditioning at all. If you’re planning to visit this place during the summer, I do not recommend it. You will be extremely hot. We had to sleep with wet towels on our feet and the windows wide open, and even then we couldn’t cool down or get a good night’s sleep.

A reasonably priced accommodation near the Accor arena. Several bars nearby. On metro. Would stay again.

Chambres sans clim, petites et claustrophobiques! Même prix pour une chambre pour une personne ou pour deux personnes... incompréhensible! Que certaines chambres n'ont pas de clim ce n'est pas marqué lors de la réservation! A fuir

Great and helpful staff. No air conditioning in all rooms.

No air conditioning and refrigerator

The shower didn’t drain properly leaving around 100mm of water in the bath at all times. Main light didn’t work, only one plug socket with an extension. Pretty poor quality room for the price we paid.

Bonjour, Modifier les chaînes de TV. Les chaînes ont changé de canal cordialement

it was good stay; communication was good

This was the most atrocious hotel I have ever stayed at. I reached out to the hotel & Expedia personally before sending this but since there was no resolution I’m hoping to save someone else their money. $300 a night hotel to have ants in the bathroom, bugs in the bathtub, brown muddy water coming out of the sinks and the power outages. This building is not maintained, both expedia and the hotel promote photos that do not replicate what this hotel looks like. I sent side by side comparisons to Expedia showing them and “the most they could do” was offer me $25 one key Expedia cash. I travelled with my mother as two females this hotel felt unclean and unsafe.

Very old hotel with limited upgrade. Not much guest very empty. No air conditioning, open window with some breeze but noisy from the train, road

The host was extremely gracious and very helpful.

Perfect location, quiet and friendly staff. We used it as it’s ease of being near the Gare de Lyon. Would use again

Tutto bene sostanzialmente

Comfortable although in less than 24 hours the curtains and curtain pole fell off the wall, the toilet seat fell off and the paint was crumbling. Staff helpful and bed comfortable.

The room doesn’t don’t have a/c and it didn’t say anything about that in the booking but overall the hotel was ok.

Hôtel bien placé à proximité de la gare de Lyon et surtout de la station de métro Bercy,

Clean room and heating underground and buses

rapport qualité prix bon

Très bon hôtel et bien situé