L'Arrivée Hotel & Spa

Hotels
9.0
/10
Exceptional
301 reviews

What Guests Say About Their Stay

Nadja

10.0
/ 10
Staff were really genuine and happy to help. Special atmosphere to the place - not just an upmarket corporate centre. Swimming pool was lovely.

Kevin

10.0
/ 10
The hotel staff were all very welcoming and helpful. We liked the garden and grounds and the hotel decor. The drink and food were of excellent quality. We spent most of the time in the Spa and was well looked after by Emily who was most attentive, helpful, happy and delightful staff member. The massage was fabulous and relaxing. The L'Arivee is one of the few hotels we would happily book again.

Laura

10.0
/ 10
What’s treat this hotel and spa turned out to be. Staff were friendly and helpful. The breakfast was exceptional. Dinners were the best we had in all of Germany! Le Petit Chef was so fun! The spa was excellent. The Finnish sauna was our favorite. Our son lives in Dortmund and this will be our go to hotel when we visit.
In the Area
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Wittbräucker Str. 565, Dortmund, Arnsberg district, Nordrhein-Westfalen, Germany, 44267

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at L'Arrivée Hotel & Spa is a good choice when you are visiting Dortmund. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around L'Arrivée Hotel & Spa

Wittbräucker Str. 565, Dortmund, Arnsberg district, Nordrhein-Westfalen, Germany, 44267
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Lobby L'Arrivée Hotel & Spa
Exterior 2 L'Arrivée Hotel & Spa

Discover More About L'Arrivée Hotel & Spa

General


In Dortmund (Hörde)

Location


With a stay at L'Arrivée Hotel & Spa in Dortmund (Hörde), you'll be within a 15-minute drive of Westfalenhallen and Signal Iduna Park. This spa hotel is 17.3 mi (27.8 km) from Starlight Express Theater and 3.2 mi (5.1 km) from KletterMAX Climbing Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Theater Olpketal - 4 km / 2.5 mi
Dortmund Zoo - 4.2 km / 2.6 mi
KletterMAX Climbing Centre - 4.6 km / 2.9 mi
Rombergpark Botanical Garden - 4.6 km / 2.9 mi
Spielbank Hohensyburg - 4.8 km / 3 mi
Phoenix des Lumières - 5 km / 3.1 mi
Phoenix Lake - 5.8 km / 3.6 mi
Marienkrankenhaus Schwerte – Schützenstraße - 5.9 km / 3.7 mi
Ruine Hohensyburg - 7.1 km / 4.4 mi
Westfalenpark Dortmund - 7.1 km / 4.4 mi
Bachviertel - 8.6 km / 5.4 mi
Music and Cultural Center MUK - 9 km / 5.6 mi
German Cookbook Museum - 9.4 km / 5.8 mi
Florian Tower - 9.4 km / 5.9 mi
Westfalenhallen - 9.7 km / 6.1 mi

The preferred airport for L'Arrivée Hotel & Spa is Dortmund (DTM) - 15.8 km / 9.8 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Business Facilities


Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dortmund? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.

Dining


Grab a bite at Restaurant Vivre, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.

Rooms


Stay in one of 70 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

All facilities in L'Arrivée Hotel & Spa

Bar, Cafe and Lounge L'Arrivée Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool L'Arrivée Hotel & Spa
Swimming Pool
Entertainment Facility L'Arrivée Hotel & Spa
Entertainment Facility
Fitness Center L'Arrivée Hotel & Spa
Fitness Center
Functional Hall L'Arrivée Hotel & Spa
Functional Hall

Things to Do

  • TV lounge
  • Spa
  • Health club
  • Indoor pool
  • Garden
  • Turkish bath
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in L'Arrivée Hotel & Spa

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 20.00 per person
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at L'Arrivée Hotel & Spa
70
Number of floors in L'Arrivée Hotel & Spa
4
Another facilities in L'Arrivée Hotel & Spa
TV lounge, Spa, Health club, Indoor pool, Garden

Frequently asked question in L'Arrivée Hotel & Spa

What are available facilities at L'Arrivée Hotel & Spa?
There are top facilites at L'Arrivée Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at L'Arrivée Hotel & Spa?
The standard check-in time at L'Arrivée Hotel & Spa is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does L'Arrivée Hotel & Spa provide breakfast?
Yes, L'Arrivée Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of L'Arrivée Hotel & Spa?
L'Arrivée Hotel & Spa is a 4.0-star hotel.
How many floors does L'Arrivée Hotel & Spa have?
L'Arrivée Hotel & Spa has 4 floors.
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More Reviews from Other Guests in L'Arrivée Hotel & Spa

9.0
Exceptional
From 301 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews L'Arrivée Hotel & Spa

Number of reviews per page
20
40
Top reviews
Warren
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very nice
Talal
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very nice and quite hotel
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A lovely place of calm
Pedro
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Extremely expensive for what the hotel is. I only go to Dortmund during a trade show. This is my second time i stay at this hotel but will also be the last. Most of the staff do not speak english, they are not friendly, and they are extremely under staffed specially during the trade show that happens every year and the hotel gets full. Bed is uncomfortable. The Gardens are nice and calming and the breakfast is good. But for 500 euros per day its a pure rip off.. Dinner gets full and you will wait 1h30m for a salad. Not returning
Read More
Ahlam
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Très bon choix 👍
Nadja
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Staff were really genuine and happy to help. Special atmosphere to the place - not just an upmarket corporate centre. Swimming pool was lovely.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The hotel staff were all very welcoming and helpful. We liked the garden and grounds and the hotel decor. The drink and food were of excellent quality. We spent most of the time in the Spa and was well looked after by Emily who was most attentive, helpful, happy and delightful staff member. The massage was fabulous and relaxing. The L'Arivee is one of the few hotels we would happily book again.
Read More
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

What’s treat this hotel and spa turned out to be. Staff were friendly and helpful. The breakfast was exceptional. Dinners were the best we had in all of Germany! Le Petit Chef was so fun! The spa was excellent. The Finnish sauna was our favorite. Our son lives in Dortmund and this will be our go to hotel when we visit.
John
icon-Business
Business
10.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

Great Luxury Hotel close to my place of work. Good food and ambiance. Convenient location. Nice Rooms.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

This is the 4th time we have been to this hotel & always enjoy our stay there, lovely hotel in great location for what we want
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

Mega schönes hotel mit Wellness Bereich. Dortmund ist nicht so schön, aber das Hotel und die nähere Umgebung einfach unglaublich. Sehr sehr nettes Personal, gutes Essen (egal ob Restaurant oder Frühstück), tolle Zimmer und super Bett. Kann ich nur empfehlen
Chris
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Hotel was Clean, Beautiful, Comfortable and Relaxing... Only (tiny) issue was that the 2 beds kept coming apart.... :-)
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Always love to come here!
Paula
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Fabulous hotel and during the COVID-19 crisis the hotel where prepared for the this in every way We visited with my 91 year old mother in law and we all felt safe. This is our third stay and great Reception staff friendly and helpful. Breakfast staff polite and prompt with food delivery and service. Restaurant Rustique serves superb food at reasonable prices in a fantastic area inside and outside. Staff that served us where friendly helpful and made a great end to the day. Plenty of choices to eat and for all diets
Read More
Alicia
icon-with Partner
with Partner
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Beautiful area. Great food in the restaurant. The room was very nice. Very quiet area. Would visit again.
Dragan
icon-with Friends
with Friends
8.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

The hotel is excellent, in a beautiful part, surrounded by nature. has a very nice spa and welnes ... we spent 3 days to remember ... only on departure, when we checked out we were surprised by the incapability of employees with reception ...
Verified traveler
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Engineers where happy with hotel and amenities
Cyrus
icon-with Friends
with Friends
10.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Amazing stay. Excellent experience. Everything was super excellent
Verified traveler
8.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Not sure if hotel management/personnel read my last review but ever since service has improved substantially. The air conditioning in the room is a bit weak, but the local area has been experiencing extreme heat. Quiet, comfortable, nice wooded location (albeit a 20min drive to the city), and now that the staff has improved their level of service I can increase my review to 4-Stars. If hotel owner/management wants 5-Stars they would need to invest in better toiletries, towels, and improve room service (an example of this is the room service menu is extremely sparse, yet you can order anything you want from the restaurant downstairs...I’m sure if management put a full room service menu in each room more guests would order more food...a plus for the guest and more profit for the owner with little added cost. Adding mini-bars to each room and pay movie options would also improve guest comfort and hotel profits. Overall the best hotel option in Dortmund.
Read More
Verified traveler
6.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

The hotel itself is located in a beautiful area right next to a forest, and the rooms while not luxurious are very nice and comfortable. They rate this hotel as 4-stars but don’t expect 4-Star service. There’s no bellman, valet parking, and room service is more akin to food delivery rather than room service (my food came served on a plastic tray think University Cafeteria). The hotel staff is hit or miss and unfortunately the German hospitality mentality is very evident. No cheerful greeting when entering or leaving or walking past the front desk, employees usually sit behind a glass wall behind the front desk for some reason (tip to management, tear down this wall so the employees are forced to greet and engage with guests). Maid service is below average. Sheets were never changed even though there was a big food stain on them from my over indulgence of fine German chocolates. The bedside tables were not wiped down once over 3 weeks that I stayed here. If management would implement simple policies this could have been a 5-Star review (suggest appointing a supervisor to check rooms after they’ve been cleaned to ensure some sort of quality control). And the simplest thing, train your staff not to immediately answer every question with a stern “NO, it’s not possible”. I asked to extend my stay and the receptionists immediate reply was NOT POSSIBLE without even checking her computer. Then I was able to book online and extend my stay without issue from hotels own website???
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 L'Arrivée Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 301 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews L'Arrivée Hotel & Spa

Number of reviews per page
20
40
Top reviews
Warren
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very nice
Talal
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very nice and quite hotel
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A lovely place of calm
Pedro
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Extremely expensive for what the hotel is. I only go to Dortmund during a trade show. This is my second time i stay at this hotel but will also be the last. Most of the staff do not speak english, they are not friendly, and they are extremely under staffed specially during the trade show that happens every year and the hotel gets full. Bed is uncomfortable. The Gardens are nice and calming and the breakfast is good. But for 500 euros per day its a pure rip off.. Dinner gets full and you will wait 1h30m for a salad. Not returning
Read More
Ahlam
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Très bon choix 👍
Nadja
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Staff were really genuine and happy to help. Special atmosphere to the place - not just an upmarket corporate centre. Swimming pool was lovely.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The hotel staff were all very welcoming and helpful. We liked the garden and grounds and the hotel decor. The drink and food were of excellent quality. We spent most of the time in the Spa and was well looked after by Emily who was most attentive, helpful, happy and delightful staff member. The massage was fabulous and relaxing. The L'Arivee is one of the few hotels we would happily book again.
Read More
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

What’s treat this hotel and spa turned out to be. Staff were friendly and helpful. The breakfast was exceptional. Dinners were the best we had in all of Germany! Le Petit Chef was so fun! The spa was excellent. The Finnish sauna was our favorite. Our son lives in Dortmund and this will be our go to hotel when we visit.
John
icon-Business
Business
10.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

Great Luxury Hotel close to my place of work. Good food and ambiance. Convenient location. Nice Rooms.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

This is the 4th time we have been to this hotel & always enjoy our stay there, lovely hotel in great location for what we want
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

Mega schönes hotel mit Wellness Bereich. Dortmund ist nicht so schön, aber das Hotel und die nähere Umgebung einfach unglaublich. Sehr sehr nettes Personal, gutes Essen (egal ob Restaurant oder Frühstück), tolle Zimmer und super Bett. Kann ich nur empfehlen
Chris
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Hotel was Clean, Beautiful, Comfortable and Relaxing... Only (tiny) issue was that the 2 beds kept coming apart.... :-)
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Always love to come here!
Paula
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Fabulous hotel and during the COVID-19 crisis the hotel where prepared for the this in every way We visited with my 91 year old mother in law and we all felt safe. This is our third stay and great Reception staff friendly and helpful. Breakfast staff polite and prompt with food delivery and service. Restaurant Rustique serves superb food at reasonable prices in a fantastic area inside and outside. Staff that served us where friendly helpful and made a great end to the day. Plenty of choices to eat and for all diets
Read More
Alicia
icon-with Partner
with Partner
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Beautiful area. Great food in the restaurant. The room was very nice. Very quiet area. Would visit again.
Dragan
icon-with Friends
with Friends
8.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

The hotel is excellent, in a beautiful part, surrounded by nature. has a very nice spa and welnes ... we spent 3 days to remember ... only on departure, when we checked out we were surprised by the incapability of employees with reception ...
Verified traveler
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Engineers where happy with hotel and amenities
Cyrus
icon-with Friends
with Friends
10.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Amazing stay. Excellent experience. Everything was super excellent
Verified traveler
8.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Not sure if hotel management/personnel read my last review but ever since service has improved substantially. The air conditioning in the room is a bit weak, but the local area has been experiencing extreme heat. Quiet, comfortable, nice wooded location (albeit a 20min drive to the city), and now that the staff has improved their level of service I can increase my review to 4-Stars. If hotel owner/management wants 5-Stars they would need to invest in better toiletries, towels, and improve room service (an example of this is the room service menu is extremely sparse, yet you can order anything you want from the restaurant downstairs...I’m sure if management put a full room service menu in each room more guests would order more food...a plus for the guest and more profit for the owner with little added cost. Adding mini-bars to each room and pay movie options would also improve guest comfort and hotel profits. Overall the best hotel option in Dortmund.
Read More
Verified traveler
6.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

The hotel itself is located in a beautiful area right next to a forest, and the rooms while not luxurious are very nice and comfortable. They rate this hotel as 4-stars but don’t expect 4-Star service. There’s no bellman, valet parking, and room service is more akin to food delivery rather than room service (my food came served on a plastic tray think University Cafeteria). The hotel staff is hit or miss and unfortunately the German hospitality mentality is very evident. No cheerful greeting when entering or leaving or walking past the front desk, employees usually sit behind a glass wall behind the front desk for some reason (tip to management, tear down this wall so the employees are forced to greet and engage with guests). Maid service is below average. Sheets were never changed even though there was a big food stain on them from my over indulgence of fine German chocolates. The bedside tables were not wiped down once over 3 weeks that I stayed here. If management would implement simple policies this could have been a 5-Star review (suggest appointing a supervisor to check rooms after they’ve been cleaned to ensure some sort of quality control). And the simplest thing, train your staff not to immediately answer every question with a stern “NO, it’s not possible”. I asked to extend my stay and the receptionists immediate reply was NOT POSSIBLE without even checking her computer. Then I was able to book online and extend my stay without issue from hotels own website???
Read More
Number of reviews per page
20
40