ibis New Delhi Aerocity

Everything was perfect, a minor review in a positive note - i booked a single room queen bed for 1 person and got twin bed which was not comfortable for me, i didn’t requested again as i managed things because i had to stay inly 5 6 hours for my next flight, i just needed a sleep. I have mailed before checkin as i was travelling and landed mid night and i had some request , even in booking i added special request, i think it should be reverted or responded by them .

Very clean property. Gentle staff, will surely stay again

Only a brief transit stay but I was impressed with communication and helpfulness of staff, they booked taxis for me from and to airport (which I was grateful for as a solo female traveller on a flight that landed early in the morning). Room was super clean, shower was good, bed and pillows very clean and very comfortable. Excellent selection of food and drinks at breakfast.

Descent all around

Staff were friendly. Had an issue with the toilet not flushing. Was fixed within a hour. Across the street from a nice Starbucks.

K

The room was clean and nice but a bit small. It had all the amenities including bathing essentials, kettle, bottled water etc. The staff were helpful and kind. The checkin was also smooth. The location is very good, most of the restaurants are nearby. Overall, a nice stay.

Convenient well connected location. Variety of food joints and shops in near vicinity.

Good value

Muy bien todo muy nuevo y limpio excelente

I used to like staying in this hotel but the experience has been beyond horrible this time. The constant noise, calling front-desk and being promised it will stop — and now, 20 mins, prior to closure saying that the only option is to change the room —- feels really below acceptable. At the very least you owe telling the guests as to how bad it is going to be before they book. Very disappointed and a really bad experience. I hope your senior management sees this and does something to change these practices.

Avoid this place at all cost if you made a booking make sure you check what room they put you in if you paid extra for a certain room because these guys don’t care. I called the reception so many times and they said are we looking into it and then they will just hang up the phone. and guess what? They never got back. It was very frustrating dealing with them. And not a single apologies was made.

Convenience and place

Good hotel with tiny rooms. Crowded reception, You need some time to register. Staff quite efficient. Very good price. Good location near airport. No airport shuttle included.

good breakfast friendly staff and nice ambience

Nice place to stay and near to airport

Hearty, healthy breakfast choices which we loved. The staff were very attentive, super helpful. Room was clean. House keeping was very good. I had a torn suitcase which we realized late in the night. I took a chance to ask if they have a tape for the time being. They were very prompt and fixed the damage temporarily but in a very effective way. Which we did not expect. We were very satisfied. I got sick after returning from Amarnath trip. The way they have arranged for a dr. Consultation over the phone and arranging for meds is amazing. I did not have to leave the room to go get the meds. I would strongly recommend anyone who is thinking about staying in this hotel without any 2nd thoughts. If am visiting Delhi again, I would stay at IBIS. Thank you Ibis for your services!

Excellent

Room was clean, felt a bit warmer and not able to lower AC below 21. Room a bit smaller but okay for single traveller. Staff were very helpful, breakfast was okay. Would stay again when I visit.

Friendly staff