Heritel Urban Hostel

still get free breakfast, even if you choose a room that does not have breakfast

The receptionist was very stiff. But still okay. The room was quite spacious, the bed was comfortable. The AC was cold, but a bit noisy. The walls were heavily plastered. The fried chicken for breakfast was rock-hard, so hard that I even cut my hand. I thought the price was a bit high for a hotel of this class.

It's my second time staying here. I love how central this place is! It's clean, spacious and bright (stayed in the Deluxe room), it's safe and the facilities are good. The staff is also really friendly!

The staff are friendly and the rooms are clean.

It's good, but unfortunately the water is broken, so the hotel staff brought water to the room. Overall it's good.

Clean, comfortable, close to the old town.

good, comfortable and very friendly. AC, Water heater, wifi available. only torn towels need to be replaced.

Great strategic place for a holiday.

Location near the station. Easy to find food. Clean.

The place is nice, clean, fragrant, the AC is cold, I subscribe to staycation here every month.

The staff is very helpful, they also allow you to leave your luggage before checking in.

Clean so it makes it comfortable, only the cold water dispenser is lacking.

Nyaman dan tenang untuk istirahat.

The hotel is strategically located in Jakarta's Old Town, although the room is small, the staff is friendly, the room is clean, there is hot water. Okay for its class.

Nyaman banget staff nya ramah pokoknya the best deh. Ada refill air juga.

Bersih, nyaman penjaganya baik banget.

Hotelnya nyaman dengan harga yang relatif murah dekat dengan kota tua, bisa jalan kaki tapi saya mendapatkan handuk dan keset yang sudah bolong.

Very strategic place close to tourism spots, the first time when you enter the lobby is a very strong smell of cigarettes 😪. And also when you go to the room it smells a little like cigarettes. The linen and duvet and pillow case are a little dirty 😔 maybe in the future it can be improved for the hospitality. I like the bathroom, it's clean🤩😍 there's a water heater available 🤩. The staff is friendly and kind when we ask questions he gives appropriate answers. Even when carrying a suitcase up to the 2nd floor it's not bad 😅🤣. Close to places to eat. No need for deposits and a child policy because my child is over 11 years old and is subject to a charge of 100 thousand / night.

Nice hostel, friendly staff. Strategic location.

Small but clean room, nice warm shower. Friendly service, the hotel staff was very good at serving us karaoke even though we were the only guests. The air conditioner is quite cold even though it's a bit noisy. Even though the price is expensive for a hotel of this class, even though with prices above 300 thousand you should be able to get a nicer and bigger room, at least 2 or 3 stars. But considering the positive things above, I'm not too disappointed. If only the price could be between 200-250 thousand, we would not have thought long about subscribing to this hotel every week.