Mercure Jakarta Batavia

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8.4
Very Good
1,141 reviews

What Guests Say About Their Stay

R***a

10.0
/ 10
The hotel is highly recommended for those who want to go to the old city, access to the old city tour is easy and there is a shuttle too. The hotel atmosphere is comfortable & clean, the receptionist is friendly and helpful especially with Ms. Tina, helped to be able to check in early and upgrade the room.. Overall very satisfied and will come back here if traveling to the old city
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Natasya S.

10.0
/ 10
Staff was very friendly, room was very clean, food was delicious. Car parking lot was quite spacious.

j***h

10.0
/ 10
Thankyou! Staaffnya baik2 semua, makanan enak & hotel sangat bersih wangi. Ac juga dingin, deket kemana2 lokasinya. Bakal balik lg thankyou

Dian Dian

9.1
/ 10
Convenient and strategic location.
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Eko D. N.

8.5
/ 10
Comfortable, clean, quiet, close to the city center.
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In the Area
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Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, Tambora, Jakarta Barat, Jakarta, Indonesia, 11230

Main Facilities

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This accommodation offers:
Outdoor pool
Swimming pool
Mercure Jakarta Batavia is a 4-star hotels that has been welcoming guests since 1993. The accommodation went through a renovation in 2019. Mercure Jakarta Batavia is part of Accor. There are 312 rooms spread across 9 floors.
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What's around Mercure Jakarta Batavia

Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, Tambora, Jakarta Barat, Jakarta, Indonesia, 11230
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Bedroom Mercure Jakarta Batavia
Bedroom 2 Mercure Jakarta Batavia

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General Information

Mercure Jakarta Batavia is a 4-star hotels that has been welcoming guests since 1993. The accommodation went through a renovation in 2019. Mercure Jakarta Batavia is part of Accor. There are 312 rooms spread across 9 floors.

Location

Located at Roa Malaka, Tambora Kota Jakarta Barat, Jalan Kali Besar Barat No 44 46 in JAKARTA, INDONESIA. Those looking to explore will find Selling Red Soil & Uncle Ucim's Fertilizer, Kebon Kosong "Perempatan Duren", and Taman Terminal nearby.

Facilities & Amenities

Mercure Jakarta Batavia has Outdoor pool, Swimming pool, _24_HOUR_FRONT_DESK, CONCIERGE_SERVICES, Valet parking, and more.

Contact

Email: duty@mercure-jakarta-batavia.com
Phone number: 6202150830100
Website: https://www.accorhotels.com/A610

All facilities in Mercure Jakarta Batavia

Facility

  • Outdoor pool
  • Swimming pool
Entertainment Facility Mercure Jakarta Batavia
Entertainment Facility
Bedroom Mercure Jakarta Batavia
Bedroom
Others Mercure Jakarta Batavia
Others
Restaurant Mercure Jakarta Batavia
Restaurant

Guest Services

  • 24-hour front desk
  • Concierge

Activity & Leisure

  • Outdoor pool

Transportation

  • Valet parking

Accommodation Policy & General Information in Mercure Jakarta Batavia

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Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Mercure Jakarta Batavia
312
Number of floors in Mercure Jakarta Batavia
9
Another facilities in Mercure Jakarta Batavia
24-hour front desk, Concierge, Outdoor pool, Valet parking

Frequently asked question in Mercure Jakarta Batavia

What is normal check-in & check-out time at Mercure Jakarta Batavia?
The standard check-in time at Mercure Jakarta Batavia is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Jakarta Batavia?
Mercure Jakarta Batavia is a 4.0-star hotel.
How many floors does Mercure Jakarta Batavia have?
Mercure Jakarta Batavia has 9 floors.
How many rooms are available at Mercure Jakarta Batavia?
Mercure Jakarta Batavia has 312 rooms in total.
Does Mercure Jakarta Batavia have a swimming pool?
Yes, a swimming pool is available at Mercure Jakarta Batavia.
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More Reviews from Other Guests in Mercure Jakarta Batavia

Overall Ratings & Reviews Mercure Jakarta Batavia

Traveloka (940)
Other sources (201)
8.4
Very Good
From 940 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about Mercure Jakarta Batavia
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Room Space (18)
Surroundings (17)
Bedroom (17)
Check-in/out Time (16)
Family Friendly (15)
Staff Friendliness (14)
Ambiance (14)
Bathroom (14)
Taste (13)
Distance to City Center (12)
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Traveler Reviews Mercure Jakarta Batavia

Number of reviews per page
20
40
Customer reviews
H***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Classic hotel building, comfortable and clean.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
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Sayuti H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel atmosphere is comfortable, clean and the staff are very nice.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very friendly service, clean and comfortable place.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
Bourgine B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good hotel for a stay in Jakarta.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
Mama C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Excellent and highly recommended
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
K***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Clean room, found a small cockroach in the cupboard, good service, but a hassle, drinking water has to be filled from an outside dispenser.
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3 people find it helpful
Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Jakarta Batavia. We are pleased to hear that you were satisfied with the cleanliness of your room and the service from our team. However, we apologize for the inconvenience caused by the discovery of small cockroaches in the wardrobe. We will immediately forward this matter to our housekeeping and pest control teams for investigation and follow-up. Additionally, we understand that the water dispenser outside the room may be inconvenient for some guests. This is part of our commitment to reducing the use of single-use plastic bottles. However, we appreciate your feedback, which will be incorporated into our evaluations to improve guest comfort. Thank you for your valuable comments. We look forward to welcoming you back for an even better experience. Sincerely, Andri Mengko, Front Office Manager
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Sri Y. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
Good hotel, just the drink area shelf is not very clean, the bed is not very clean.
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1 people find it helpful
Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at Mercure Jakarta Batavia. We are pleased to hear that your overall experience at our hotel was positive. However, we regret that the cleanliness of the beverage shelf and the bed did not meet your expectations. This feedback has been received and will be forwarded to our housekeeping team to follow up and ensure that the cleanliness standards of the rooms are maintained. Thank you for your attention and feedback. We hope to welcome you back again for an even more comfortable and memorable stay. Sincerely, Andri Mengko, Front Office Manager, Mercure Jakarta Batavia
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Indah S. A. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
I've been a regular staycationer. It's so much fun, and the pool is so clean.
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1 people find it helpful
Accommodation's Reply
30 Oct 2026
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
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Karuna M.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
i bought previledge room, with very high rate, because its already late night.. when we arrived at the room, it was standard room given by the reception staff. but nevermind. Maybe the officer thought I didn't know... whereas I have often stayed in privileged rooms before, both on the corridor side and or the right side of the elevator.
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2 people find it helpful
i***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The check-in process was fast. We didn't even have to wait; the entire staff was friendly. We booked a privilege room with a terrace. The room we booked was exactly as pictured. Very comfortable, with a view of the balcony overlooking the greenery and shade. The bed, pillows, and blanket were very comfortable. Highly recommended for a family staycation.
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+3
2 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 44 week(s) ago
The family room was spacious, clean, and comfortable. There were soft drinks in the refrigerator. The swimming pool was also clean and quite spacious. Our family enjoyed our stay here.
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W***y
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 45 week(s) ago
So far everything is ok, only the breakfast menu for a hotel at Mercure's level should be more varied.
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W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 47 week(s) ago
Check in time is too long, waiting until the evening even though I brought small children and babies
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3 people find it helpful
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
clean, comfortable rooms, delicious food, recommended
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Friendly service, clean rooms and delicious food... Recommended
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Recommended... Clean rooms, delicious food, good service.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
R***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
Good service, clean rooms, good gym and swimming pool facilities, and very close to the old town.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
Nanditya W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Fast check-in process. Comfortable room. Good breakfast. Close access to Old Town, within walking distance
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 70 week(s) ago
First experience staying at this hotel, the location is close to the old town, walkable, breakfast is delicious, check-in & checkout is fast, clean, comfortable.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
Number of reviews per page
20
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Bedroom 4 Mercure Jakarta Batavia

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