Hotel Marco Polo

Hotels
6.6
/10
Pleasant
216 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.

Esther

10.0
/ 10
Really friendly man on reception with amazing knowledge of transport in Rome

heather

10.0
/ 10
I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
In the Area
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Via Magenta 39, Rome, Metropolitan City of Rome, Lazio, Italy, 185

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Marco Polo is a hotel is located at Rome. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Marco Polo

Via Magenta 39, Rome, Metropolitan City of Rome, Lazio, Italy, 185
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Lobby Hotel Marco Polo
Exterior 2 Hotel Marco Polo

Discover More About Hotel Marco Polo

General


Near Basilica di Santa Maria Maggiore

Location


A stay at Hotel Marco Polo places you in the heart of Rome, within a 15-minute walk of Piazza Santa Maria Maggiore and Via Nazionale. This hotel is 0.6 mi (1 km) from Basilica di Santa Maria Maggiore and 1.6 mi (2.7 km) from Roman Forum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Via Marsala - 0.1 km / 0.1 mi
University of Roma-La Sapienza - 0.7 km / 0.5 mi
Piazza della Repubblica - 0.8 km / 0.5 mi
Piazza Santa Maria Maggiore - 0.8 km / 0.5 mi
Via XX Settembre - 0.9 km / 0.6 mi
Via Nazionale - 0.9 km / 0.6 mi
Teatro dell'Opera di Roma - 1 km / 0.6 mi
Basilica di Santa Maria Maggiore - 1 km / 0.6 mi
Via Nomentana - 1.1 km / 0.7 mi
Umberto I Policlinic of Rome - 1.1 km / 0.7 mi
Via Veneto - 1.7 km / 1 mi
Piazza Barberini - 1.7 km / 1.1 mi
Palazzo Barberini - 1.7 km / 1.1 mi
Via del Tritone - 1.8 km / 1.1 mi
Golden House of Nero - 1.8 km / 1.1 mi

The nearest airports are:
Ciampino Airport (CIA) - 26.5 km / 16.4 mi
Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 31.7 km / 19.7 mi

The preferred airport for Hotel Marco Polo is Fiumicino - Leonardo da Vinci Intl. Airport (FCO).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include limo/town car service, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 27 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Marco Polo

Bar, Cafe and Lounge Hotel Marco Polo
Bar, Cafe and Lounge
Functional Hall Hotel Marco Polo
Functional Hall
Common Space Hotel Marco Polo
Common Space
Lobby Hotel Marco Polo
Lobby
Exterior Hotel Marco Polo
Exterior

Hotel Services

  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Limo or town car service
  • Airport transfer

Things to Do

  • TV lounge
  • Library

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Hotel Marco Polo

Translate
Important Note
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No rollaway/extra beds available, Parking height restrictions apply, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Marco Polo
27
Number of floors in Hotel Marco Polo
2
Another facilities in Hotel Marco Polo
Express check-in, Newspaper in lobby, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Hotel Marco Polo

What are available facilities at Hotel Marco Polo?
There are top facilites at Hotel Marco Polo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Marco Polo?
The standard check-in time at Hotel Marco Polo is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Hotel Marco Polo provide breakfast?
Yes, Hotel Marco Polo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Marco Polo?
Hotel Marco Polo is a 3.0-star hotel.
How many floors does Hotel Marco Polo have?
Hotel Marco Polo has 2 floors.
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More Reviews from Other Guests in Hotel Marco Polo

Overall Ratings & Reviews Hotel Marco Polo

Traveloka (2)
Other sources (214)
6.6
Pleasant
From 214 reviews
Cleanliness

7.4

Room Comfort

6.0

Location

8.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Marco Polo

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very convenient to Termini train station. Used taxi stand at train station for start of all excursions. Bring your own face clothes - typical of Italy. ATM close by. Held our luggage due to early arrival. Check in is on 3rd floor. Little grocery store by Termini.
Raquel
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The location is excellent! Very close to the train station, restaurants and bus and metro stops. It’s a budget hotel so it’s okay. Wouldn’t mind staying here again.
Brunella
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very clean and convenient location.
Maria
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great place to stay
SREEKANTH
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The property is no way close to the images.Rooms are super small and you would feel suffocated. Beds were not clean and elevator can only fit 3 people at a time. We ended up booking another hotel and checked out 2 days ahead. I would not recommend it to anyone unless you are an adventurous.Its very close to termini which is the only positive.
Read More
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Bus just outside to go to Venice.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.
Read More
Esther
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Really friendly man on reception with amazing knowledge of transport in Rome
Nicole
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Feels like a hostel. Staff were absolutely wonderful! Which was the only reason our stay was doable. Building was under construction the family room was spacious but very low quality facility in general. Bunk beds, not really proper bedding etc. Def hostel vibe. Was clean. Area is convenient, steps away from Roma termini.
Paz
4.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Nothing to like aboit the hotel poor basic contion such as outlet, appropriate lighting, the photos do not reflect the inside. Question of basic sanitary and condition. The lobby on 3rd door so to get to it need use of elevator that barely can hold I person and 1suitecase Should be rate 0 zero, take it out from your website
Masis
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

This place supposed to be -1 star hotel or even it’s not deserves to call it hotel they opened our room door and tooks the mattress from the room without tell us they did this it’s not worth it to stay there even 1 night
Daniel
icon-
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

David at the front desk was very helpful.
Stein
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

Rome was full The only hotel available. Had a double room booked for single occupancy. After one day they moved my stuff when I was out. Got back late and they moved me to a single room the smallest I have ever seen. Next to their cafe kitchen lots of noise every morning. No response from hotel as to why. The only response was the hotel was full and nothing to do about it.
Read More
antonio
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Very clean hotel and rooms. Service was great
Melissa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Nice little place if you need to stay near Roma Termini train station…otherwise, it is rather unremarkable. Clean and functional.
heather
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
Read More
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The hotel is conveniently located very close to Termini station which was really nice as we had an early flight and had to catch the train to the airport from here. The room was decent in size and most of the staff was very nice. However, one of the desk guys was really rude. The beds were what youd expect for a 3 star hotel, but my biggest issue was the temperature control for the shower. It was the most erratic I've ever experienced. One minute it was just right, then it was literally burning me for 10-15 seconds, then it would switch to freezing for 30 seconds. There are very simple solutions to this problem, they just need to invest a bit into their system. Other than that, that hotel was good for the price, and the restaurant directly accross the street is fantastic!
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

This hotel is in a great location, just a two minute walk from Termini station and several convenient bus lines. There are several close restaurants as well. The staff was so friendly and helpful! The rooms are...not at all what the photo shows. The room was very clean and served our needs, but the bed spread had a big hole in it and the mattress was awful. We are of the "we're just sleeping her" type of traveler so the lack of ambiance didn't bother us, but the bed definitely was a problem.
Read More
Mohammed
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Photos on Expedia were misleading. The property is worn down. It should be listed as a motel, rather than a hotel. The staff is actually very friendly. Fees were non-refundable and very overpriced. We had to leave to another hotel after one overnight stay, while still paying for the 3 following nights. Bottom line, I don’t recommend, and unhappy with the refund policy.
Read More
Wai Kwong
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Hotel is close to Roma termini and a subway station & is very convenient. However, the lift to access the hotel is very old and requires manual opening of the door. It is also too small that can barely accomodate 3 people without luggage. For the 4 bed room I stayed in, there was one double deck bed one double bed instead of 2 single beds one double bed as shown in the booking page and is a bit misleading. The room is clean and adequately decorated. It is good for short-term staying if you're looking for a conveniently located hotel.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Marco Polo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Marco Polo

Traveloka (2)
Other sources (214)
6.6
Pleasant
From 214 reviews
Cleanliness

7.4

Room Comfort

6.0

Location

8.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Marco Polo

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very convenient to Termini train station. Used taxi stand at train station for start of all excursions. Bring your own face clothes - typical of Italy. ATM close by. Held our luggage due to early arrival. Check in is on 3rd floor. Little grocery store by Termini.
Raquel
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The location is excellent! Very close to the train station, restaurants and bus and metro stops. It’s a budget hotel so it’s okay. Wouldn’t mind staying here again.
Brunella
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very clean and convenient location.
Maria
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great place to stay
SREEKANTH
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The property is no way close to the images.Rooms are super small and you would feel suffocated. Beds were not clean and elevator can only fit 3 people at a time. We ended up booking another hotel and checked out 2 days ahead. I would not recommend it to anyone unless you are an adventurous.Its very close to termini which is the only positive.
Read More
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Bus just outside to go to Venice.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.
Read More
Esther
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Really friendly man on reception with amazing knowledge of transport in Rome
Nicole
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Feels like a hostel. Staff were absolutely wonderful! Which was the only reason our stay was doable. Building was under construction the family room was spacious but very low quality facility in general. Bunk beds, not really proper bedding etc. Def hostel vibe. Was clean. Area is convenient, steps away from Roma termini.
Paz
4.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Nothing to like aboit the hotel poor basic contion such as outlet, appropriate lighting, the photos do not reflect the inside. Question of basic sanitary and condition. The lobby on 3rd door so to get to it need use of elevator that barely can hold I person and 1suitecase Should be rate 0 zero, take it out from your website
Masis
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

This place supposed to be -1 star hotel or even it’s not deserves to call it hotel they opened our room door and tooks the mattress from the room without tell us they did this it’s not worth it to stay there even 1 night
Daniel
icon-
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

David at the front desk was very helpful.
Stein
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

Rome was full The only hotel available. Had a double room booked for single occupancy. After one day they moved my stuff when I was out. Got back late and they moved me to a single room the smallest I have ever seen. Next to their cafe kitchen lots of noise every morning. No response from hotel as to why. The only response was the hotel was full and nothing to do about it.
Read More
antonio
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Very clean hotel and rooms. Service was great
Melissa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Nice little place if you need to stay near Roma Termini train station…otherwise, it is rather unremarkable. Clean and functional.
heather
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
Read More
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The hotel is conveniently located very close to Termini station which was really nice as we had an early flight and had to catch the train to the airport from here. The room was decent in size and most of the staff was very nice. However, one of the desk guys was really rude. The beds were what youd expect for a 3 star hotel, but my biggest issue was the temperature control for the shower. It was the most erratic I've ever experienced. One minute it was just right, then it was literally burning me for 10-15 seconds, then it would switch to freezing for 30 seconds. There are very simple solutions to this problem, they just need to invest a bit into their system. Other than that, that hotel was good for the price, and the restaurant directly accross the street is fantastic!
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

This hotel is in a great location, just a two minute walk from Termini station and several convenient bus lines. There are several close restaurants as well. The staff was so friendly and helpful! The rooms are...not at all what the photo shows. The room was very clean and served our needs, but the bed spread had a big hole in it and the mattress was awful. We are of the "we're just sleeping her" type of traveler so the lack of ambiance didn't bother us, but the bed definitely was a problem.
Read More
Mohammed
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Photos on Expedia were misleading. The property is worn down. It should be listed as a motel, rather than a hotel. The staff is actually very friendly. Fees were non-refundable and very overpriced. We had to leave to another hotel after one overnight stay, while still paying for the 3 following nights. Bottom line, I don’t recommend, and unhappy with the refund policy.
Read More
Wai Kwong
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Hotel is close to Roma termini and a subway station & is very convenient. However, the lift to access the hotel is very old and requires manual opening of the door. It is also too small that can barely accomodate 3 people without luggage. For the 4 bed room I stayed in, there was one double deck bed one double bed instead of 2 single beds one double bed as shown in the booking page and is a bit misleading. The room is clean and adequately decorated. It is good for short-term staying if you're looking for a conveniently located hotel.
Read More
Number of reviews per page
20
40