Palazzo Caracciolo Naples is located in area / city Naples.
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- Hotel in Palazzo Caracciolo Naples
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Palazzo Caracciolo Naples
Hotels
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8.6
/10
Very Good
1,001 reviews
What Guests Say About Their Stay
Anne
10.0
/ 10
Very accommodating staff. A full breakfast was provided with fresh and poached fruit. The hotel is a 10 relatively level walk from the train station and Naples historic sights were within walking distance. Lots of history in and near Naples.
PAOLO
10.0
/ 10
Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!
TORSTEN
10.0
/ 10
The rooms are clean an spacious. BUT, beware that there is no pool. The hotel and Expedia know for years that the hotel description is a not true and they won't do anything. The hotel has Spa that cost a minimum of 15Euro pP extra and is not suitable for children. I just gave the hotel a 5star so other people see the review. I would not recommend leaving the hotel after dark.
In the Area
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Via Carbonara, 112, Naples, Campania, Italy, 80139
Main Facilities
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AC
24-Hour Front Desk
Parking
Elevator
Available Room Types in Palazzo Caracciolo Naples
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What's around Palazzo Caracciolo Naples
Via Carbonara, 112, Naples, Campania, Italy, 80139
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Location
Palazzo Caracciolo Naples is located in area / city Naples.
About Palazzo Caracciolo Naples
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Savor your favorite dishes with special cuisines from Palazzo Caracciolo Naples exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Palazzo Caracciolo Naples is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Palazzo Caracciolo Naples.
All facilities in Palazzo Caracciolo Naples
Swimming Pool
Lobby
Others
Restaurant
Public Facilities
- Elevator
- Room service
In-room Facilities
- Hairdryer
- TV
Things to Do
- Fitness center
Transportation
- Parking with surcharge
Food and Drinks
- Bar
General
- AC
Hotel Services
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Palazzo Caracciolo Naples
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Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Palazzo Caracciolo Naples | 145 |
Another facilities in Palazzo Caracciolo Naples | Room service, Hairdryer, TV, Fitness center, Parking with surcharge |
Frequently asked question in Palazzo Caracciolo Naples
What are available facilities at Palazzo Caracciolo Naples?
There are top facilites at Palazzo Caracciolo Naples such as AC, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palazzo Caracciolo Naples?
The standard check-in time at Palazzo Caracciolo Naples is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Palazzo Caracciolo Naples?
Palazzo Caracciolo Naples is a 4.0-star hotel.
How many rooms are available at Palazzo Caracciolo Naples?
Palazzo Caracciolo Naples has 145 rooms in total.
Does Palazzo Caracciolo Naples provide parking?
Yes, Palazzo Caracciolo Naples provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Palazzo Caracciolo Naples
Overall Ratings & Reviews Palazzo Caracciolo Naples
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
7.0
Service and Facilites
8.6
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Traveler Reviews Palazzo Caracciolo Naples
Number of reviews per page
20
40
Top reviews
Isabelle
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel is ok - nice palazzo - and staff nice, but the surrounding area is very dirty. It also includes streets with prostitutes, and feels somewhat unsafe.
We had to switch rooms upon our arrival as the first room we were given looked quite bad- it clearly had not been renovated for numerous years.
Anne
Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very accommodating staff. A full breakfast was provided with fresh and poached fruit. The hotel is a 10 relatively level walk from the train station and Naples historic sights were within walking distance. Lots of history in and near Naples.
PAOLO
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!
Darren
Friends and Family with Friends
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The staff were so miserable and unhelpful - forgetting our spa booojg altogether, trying to charge us double for a taxi to the airport that was meant to be included in the package and they never smiled and weren’t welcoming. The breakfast staff were lovely, however. And the breakfast was good.
The rooms were okay, but outdated, they charged us random prices for drinks - charging double one night for drinks we’d had the previous night. It was chaotic and not restful.
The city itself is pretty awful and this seemed to be carried through into the hotel.
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SUMEDHA
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The neighborhood is terrible
TORSTEN
with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The rooms are clean an spacious. BUT, beware that there is no pool. The hotel and Expedia know for years that the hotel description is a not true and they won't do anything. The hotel has Spa that cost a minimum of 15Euro pP extra and is not suitable for children. I just gave the hotel a 5star so other people see the review. I would not recommend leaving the hotel after dark.
Read More
Annette
Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We were very happy with this hotel. The staff were very friendly and went out of their way to make our stay wonderful. The only negative I have to say is the elevator/lift situation was difficult with my 77 year old mother and her walker. Certain lifts only went to certain areas of the hotel. The signs for the lifts were not well visualized.
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ANDREW
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
A really disappointing hotel.
Despite booking a superior room, I was placed in annex room on the fourth floor which looked nothing like those publicised on the hotels.com website. The room was noisy due to being in the roof with wallpaper coming off the walls.
Communal areas were also soulless and the general area surrounding the hotel was not pleasant.
The hotel was so bad that an early check out and refund was attempted, however, the hotel refused.
In summary, I would not recommend and suggest significant due diligence.
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XIAOWEN
with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room is super clean and the staff is very helpful and it’s very close to the Archaeological Museum which I visited Several times.
Lois
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Staff was super. Room was sparkling. Great stay!
Bobby
with Partner
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Good stay overall, clean room, comfortable bed. I was looking forward to spend Monday night after a busy day but the spa is closed on Mondays. They can’t allow hotel guests to use it, otherwise I felt like ami stayed in a 3 star hotel
Ruby
Business and Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great place!
Elaine
Leisure with Friends
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The Hotel its self had a nice entrance, descent rooms, bed super soft with a lump in the middle. Sink was leaking from under the sink.
We did not feel like the front desk staff was attentive, and we had a language barrier. Our last day we had a nice lady that spoke English.
We had just come from Rome and were completely spoiled with hospitality- we did not get that here.
And since we felt uncomfortable with the area - it would have been nice to have some guidance on where to go.
We did feel safe inside the hotel.
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Stephen
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
A wonderful 7 nights spent in a beautiful Italian palace turned into a fabulous hotel. The neighbourhood was a bit rough and devoid of nice restaurants but the Palazzo’ restaurant was wonderful. The staff were brilliant and friendly and helpful and we will definitely return
Anuj
Leisure Family
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The rooms were not the best. The beds were terrible. Roberta was the only staff member who made the stay
Somewhat tolerable.
Jungho
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Comforting room with good caring staffs
Girlie
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
We love the breakfast foods, so many choices.
tianyong
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
clean and staff are nice
Brandon
Leisure with Partner
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The property is quite spectacular, though the neighborhood is somewhat rough (garbage, traffic, laundry, etc…)
There was no hot water in the shower, and the hot tub was out of service.
Dining on the property was a fantastic experience.
The staff were of average friendliness — nothing remarkable, but not bad either.
Marina
Leisure
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Only stayed two nights, so didn't have time to explore the hotel. This place .is huge- like a palace with galleria, two courtyards, bar and a soa
Number of reviews per page
20
40
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