What do past guests say about Palazzo Cicala?

Palazzo Cicala is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Palazzo Cicala

Name: Palazzo Cicala
Address: Piazza delle Scuole Pie, 10, Genova, Metropolitan City of Genova, Liguria, Italy, 16123, Piazza delle Scuole Pie, 10, Liguria, 16123, Italy
Rating: 7.2

Guest Houses

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7.2

Pleasant

166 reviews

What Guests Say About Their Stay

Byron

10.0

/ 10

Really interesting place. Very large room tall ceilings with a fan. My room had two beds but I was a single booking. The place is hard to find not a hotel more like airbnb rental. Lady incharge of check-in knew zero English but the process was simple enough as was check out. Very good value for money but I was in early summer season.

Verified traveler

10.0

/ 10

Beautiful rooms in ancient building. Right in front of the San Lorenzo cathedral. Great for walking in Genoa. Friendly and helpful staff spoke English.

THOMAS

10.0

/ 10

Wonderful Hotel in perfect location near city center, but still in a calm area. It is more kind of a Bed and Breakfast than a Hotel. I can recommend renting a suite. Very spacious and amazing view. But unfortunately it has a very small shower, compared to the big and nice bathroom. Overall a great pleace to stay. Wifi is fast and works well.

In the Area

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Piazza delle Scuole Pie, 10, Genova, Metropolitan City of Genova, Liguria, Italy, 16123

Main Facilities

WiFi

Palazzo Cicala is a guesthouse is located at Genoa.

What's around Palazzo Cicala

Piazza delle Scuole Pie, 10, Genova, Metropolitan City of Genova, Liguria, Italy, 16123

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Discover More About Palazzo Cicala

General
Near Old Port

Location
With a stay at Palazzo Cicala, you'll be centrally located in Genoa, steps from Cattedrale di San Lorenzo and Palazzo Ducale. This affittacamere is 0.1 mi (0.1 km) from Old Port and 0.3 mi (0.4 km) from Torre degli Embriaci.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cattedrale di San Lorenzo - 0.1 km / 0.1 mi
Palazzo San Giorgio - 0.2 km / 0.1 mi
Piazza San Matteo - 0.2 km / 0.1 mi
Palazzo Ducale - 0.2 km / 0.1 mi
Chiesa del Gesu e dei Santi Ambrogio e Andrea - 0.3 km / 0.2 mi
Piazza Matteotti - 0.3 km / 0.2 mi
Archivio Storico del Comune di Genova - 0.3 km / 0.2 mi
Torre degli Embriaci - 0.3 km / 0.2 mi
Chiesa del Gesù - 0.3 km / 0.2 mi
Doge's Palace - 0.4 km / 0.2 mi
Santa Maria di Castello - 0.4 km / 0.2 mi
Old Port - 0.4 km / 0.2 mi
National Gallery of Palazzo Spinola - 0.4 km / 0.2 mi
Palazzo di San Giorgio - 0.4 km / 0.2 mi
Genoa Museum - 0.4 km / 0.3 mi

The nearest major airport is Cristoforo Colombo Airport (GOA) - 11.3 km / 7 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage.

Rooms
Make yourself at home in one of the 10 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Palazzo Cicala

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Connectivity

LAN Internet
Free WiFi

Public Facilities

Smoke-free area
Safety deposit box

Hotel Services

Luggage storage
Porter
Multilingual staff

Accommodation Policy & General Information in Palazzo Cicala

Translate

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:

14:00 - 22:00

Check-out:

Before 11:00

Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Cashless transactions are available, No elevators

General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 14:00 - 22:00 - to 11:00
Available rooms at Palazzo Cicala	10
Number of floors in Palazzo Cicala	2
Another facilities in Palazzo Cicala	LAN Internet, Free WiFi, Smoke-free area, Safety deposit box, Luggage storage

Frequently asked question in Palazzo Cicala

What are available facilities at Palazzo Cicala?

There are top facilites at Palazzo Cicala such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Palazzo Cicala?

The standard check-in time at Palazzo Cicala is starting from 14:00 - 22:00 while the latest check-out time is at Before 11:00

What is the star rating of Palazzo Cicala?

Palazzo Cicala is a 4.0-star hotel.

How many floors does Palazzo Cicala have?

Palazzo Cicala has 2 floors.

How many rooms are available at Palazzo Cicala?

Palazzo Cicala has 10 rooms in total.

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More Reviews from Other Guests in Palazzo Cicala

Overall Ratings & Reviews Palazzo Cicala

Other sources (166)

7.2

Pleasant

From 166 reviews

Cleanliness

8.0

Room Comfort

7.6

Location

8.6

Service and Facilites

7.0

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Traveler Reviews Palazzo Cicala

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Top reviews

Amy

Leisure with Children

2.0

/10

Reviewed 124 week(s) ago

Expedia Group verified review

Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.

Barbara

Leisure Family

8.0

/10

Reviewed 174 week(s) ago

Expedia Group verified review

Location could not be beat and it's so cool to stay in an old castle! Everything was comfortable. The perfect place for our 24 hours in Genoa!

RHIANNON

10.0

/10

Reviewed 175 week(s) ago

Expedia Group verified review

A very special place, in an amazing location for a reasonable price.

Sarah

with Partner

8.0

/10

Reviewed 218 week(s) ago

Hotels.com verified review

The rooms as lovely, big and clean. Location is excellent.

Byron

10.0

/10

Reviewed 229 week(s) ago

Hotels.com verified review

Chris

with Partner

8.0

/10

Reviewed 382 week(s) ago

Hotels.com verified review

4 day visit to Genoa and surrounding area. The Palazzo Cicala is situated a 5 minute walk from San Giorgio metro. Access to apartment complex by door code at street entrance. I stayed two nights in basic apartment € 75 and two nights in superior apartment € 111. Both rooms spacious, small fridge, coffee machine. Room windows face out onto small square. Beds comfortable. I thought it was reasonable value for money given the excellent location.

Verified traveler

2.0

/10

Reviewed 420 week(s) ago

Expedia Group verified review

There was nobody there when we arrived. They had not sent us the key less entry code and I had to call back to the USA for it. The rooms had missing lights/non working lights. The bathrooms were a joke and dirty. There was no staff to talk too and I was over charged for an extra room that I never booked for.

El Traveler

6.0

/10

Reviewed 473 week(s) ago

Expedia Group verified review

This is not a hotel as advertised. Not cheap Self service 2star room rental maximum. You are on your own. The maids tried very hard to answer our questions and were very friendly. Clean room but flawed design. Bathroom was not a private space but had transparent, useless glass doors!

Verified traveler

10.0

/10

Reviewed 547 week(s) ago

Expedia Group verified review

Beautiful rooms in ancient building. Right in front of the San Lorenzo cathedral. Great for walking in Genoa. Friendly and helpful staff spoke English.

Verified traveler

with Partner

8.0

/10

Reviewed 576 week(s) ago

Hotels.com verified review

Charming and by American standards a little odd. Loved the room and the location right In the heart of the old city. The manager was very nice and helpful. Pointed us to great restaurant nearby. Genoa is quite a cool place wish we could stay longer.

THOMAS

with Partner

10.0

/10

Reviewed 577 week(s) ago

Hotels.com verified review

aletta

Family

6.0

/10

Reviewed 581 week(s) ago

Hotels.com verified review

When we booked in there were no English speaking staff available Parking is not available near the hotel, so luggage have to be carted long areas to the offsite apartments The area around the hotel is dodgy with a lot of loiterers around

Kathy from USA

10.0

/10

Reviewed 585 week(s) ago

Expedia Group verified review

A bit hard to find but definitely worth the search. Be prepared to park in a lot and carry your luggage several blocks. Awesome experience staying in such a quaint atmosphere.

constanza

8.0

/10

Reviewed 591 week(s) ago

Expedia Group verified review

It is an amazing ancient palace that was all renovated with a very modern and minimalist style. I loved the decor and how they renewed it. Looks coming out from a magazine! It has, however, narrow elevators and accesses to rooms, toilet flushes are extremely noisy and you can't sleep in the morning as you hear everyone else flushing, and the location, although it is very central, can only be reached walking (need to park a couple of streets away) and at night it is quite daunting to get there, through narrow and dark streets full of homeless and weird people.

Verified traveler

8.0

/10

Reviewed 591 week(s) ago

Expedia Group verified review

Beautiful old building with a contemporary twist. Friendly staff.

Jay

8.0

/10

Reviewed 599 week(s) ago

Hotels.com verified review

Hotel can be a little hard to find, but just go to Piazza de San Lorenzo, stand in front of the Cathedral and look just to your right across plaza and you will see sign at ground level over in the corner. Ring buzzer next to sign. Very old building in good shape, you have to take elevator to the next floor up to get to reception. 1st floor in Europe, what we would call 2nd floor in USA. Rooms are huge, some baths are small, some large, 14' ceilings and breakfast overlooking plaza and cathedral. Great neighborhood to explore Genoa from, close to everything but rail stations. And taxis are not allowed up Via de San Lorenzo, so you have to walk a short way up or down to get to plaza, but I did see some taxis come in, so just ask. Staff is very friendly and helpful and spoke English.

TravelMom

4.0

/10

Reviewed 604 week(s) ago

Expedia Group verified review

Arrived at hotel by car only to find the hotel is not accessible by car (and that gps does not work well in the area). Had to trudge suitcases across two piazzas to find the location. It is in an old historic building which is nice, and if that is your main criteria for a hotel then it is a "maybe". It seems like it is run by people who have never run a hotel before. The shower in our room was not finished construction, the bath towels were tea towels, there was no shampoo/toiletries, and the staff were not knowledgeable about either Genova or the area around it. The breakfast was marginal and they ran out of bread and had to send the lady who was serving breakfast out to get more bread, leaving other guests arriving for breakfast totally confused about what was going on for breakfast.

Olga

Family

8.0

/10

Reviewed 621 week(s) ago

Hotels.com verified review

Stayed a night at this hotel in November. The double room we booked in the main building was just as pictured, clean and spacious. The staff was nice and willing to help. There were no towels at first, but they were quickly found when we asked. Also as soon as we checked in, the heating was turned on. Breakfast was alright, although make sure you come early as the chance is there may be no room for everyone. The main drawback was the tiny shower cabin where the only shower head is fixed to the ceiling and therefore water inevitably pours on your head even if you don't want it...

Verified traveler

Family

8.0

/10

Reviewed 631 week(s) ago

Hotels.com verified review

Hotel staff was diligent and corteous, however maintenance was not good. Chair cover with dirt spot, the watercloset cover has its hinges broked and fall all the time, however we receive it with the cover in its place, and when you attemp to open it.... Voila there is the surprise. Same thing happen with the sanitary paper roll holder, it was hanging from a side of the towell hanger. Price was according with what is it, but this kind of stupid details not being cared degraded the Staff efforts.

Mark

6.0

/10

Reviewed 634 week(s) ago

Expedia Group verified review

Was fun to open the door to my room in this old palazzo, and see the huge ceilings and large double windows which opened onto a courtyard. The wifi in my room wasn't working, so that was a disappointment, and breakfast wasn't included either, unfortunately. The large room was divided up a bit to make room for a bathroom and shower, and it was plenty big enough for me, who was traveling alone.

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