Starhotels President

Sewer odor came out of the sink, staff got into my room without letting us know to remove a car, I had some euros on the desk and they were gone, reported to the front desk and they didn't even care.

An absolute gem! Without a doubt. Perfect location right across from the train station yet very close to centro storico and restaurants nearby. The hotel also has an excellent restaurant on the first floor serving local specialities. The service and food was excellent. The staff everywhere from the front office to the restaurant to house keeping were superb. We asked house keeping three times for service on restocking the minibar, change of pillows(they have a pillow menu too). All their prices are reasonable and offer more value for money. We opted for the gold package which includes breakfast, parking, minibar (soft drinks), and a 10% discount on all F&B purchases incl the bar and restaurants. The rooms were very clean spacious and comfortable. So were the beds and soundproofing. The Starhotel President will definitely be the hotel for us for any future visit!

Staff were prompt and helpful with info about Genoa and its sites of interest

Good hotel, and location near a major train station made it convenient

The hotel is very modern with clean rooms and great staff. Full buffet breakfast and located near a metro stop for conveniently getting around.

The room was spacious with plenty of room. The room furnishings are from the 1980s, with an old and visibly dirty carpet that didn't smell good. The noisy air conditioning, which couldn't be left on at night, made the nights very hot with poor air quality. Maybe I was unlucky with my room, I can't say how it is in the other rooms.

It was close to everything. Breakfast was delicious. The hotel rooms could use a bit of renovation. The lobby doesn't represent the rooms. The A/C doesn't cool. We ended up opening the window. The staff were very friendly and helpful

Great location near the train station . Beautiful hotel .

Nice clean rooms, very close to everything that we needed.

One of the best hotels I have stayed at in Italy! We loved Genova! The hotel was in a perfect location. The train station was a 5 minute walk to Genova Brignole which connected us to so many places including La Spezia, Rome, Pisa, Cinque Terre, etc. The bus station was also a 5 minute walk and we took buses 31 and 13 to the port and to Nervi as was Volabus to the airport (10 Euro, be on time though. It stops for 1 minute). Lots of dining options within walking distance (downtown area). The rooms were terrifc, just like the pictures showed...clean, neat and modern! The staff was extremely friendly and helpful. Monica suggested using the Volabus to the airport and another staff member took my request for an early morning breakfast bag since I was going to miss breakfast (I had paid for the breakfast pkg) and lo and behold at 4:45 am, there was a bag with juice, croissants, apple and spreads including plastic cutlery. I am so grateful. Thank you so much!

We needed a place to stay due to an unforeseen circumstance. They wouldn’t let us check in even with a valid ID. They made us go to the police station at 10:30pm to validate our ids to no avail. We had to find different accommodation.

The reception staff excellent service, especially Monica, thank you for recommendations and information, good breakfast, parking, comfortable room, hotel close to rail, shopping, restaurants

Clean property. Very close (5 min walk) to rail station Genova Brignole, which was great! Nice and safe. Many dining options in area, and many available commuter options to get to the Old Port area of town.

Lovely and friendly staff. Very helpful. Great location snd very clean

Excellent. The hotel is professional and well managed. The staff are very helpful, professional and focused on delivering good service. Would highly recommend this hotel.

The room that I stayed in was very old

The lifts was down for 3 days and the hotel can’t do anything, and we were at 11th floor!

Great stay. Clean and quiet.

Great experience. Was allowed to do early check in which was great due to being tired from long bus ride.

A pleasant stay, ideal for business or pleasure, good wifi, nice bar and pleasant staff to assist, Nice breakfast with hot food at breakfast also.