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Kobe Portopia Hotel

Name: Kobe Portopia Hotel
Address: 10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo, Kansai, Japan, 650-0046, Minatojima Nakamachi Chuo-ku, Kansai, 650-0046, Japan
Rating: 9

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9.0

Exceptional

1,310 reviews

What Guests Say About Their Stay

Fadricha A. G. S.

9.1

/ 10

My stay at Kobe Portopia Hotel was honestly a sudden and unexpected agenda, but it turned out to be far beyond my expectations. The hotel was comfortable, elegant, and offered such a relaxing atmosphere from the moment I arrived. One of the biggest advantages is the location — it’s very close to Kobe Airport, only about 7 minutes away by Portliner, which made the trip incredibly convenient and stress-free. Despite the short stay, I was impressed by the spacious room, cleanliness, and the beautiful city and harbor views. The staff were welcoming and professional, making everything smooth and pleasant. What started as an unplanned stay became one of the most memorable parts of my trip to Kobe. I would definitely recommend Kobe Portopia Hotel, especially for travelers looking for comfort, convenience, and excellent service near the airport.

Indiah Karismatis

9.7

/ 10

I spent about three days at Kobe portopia hotel.... close to shiminhiroba Station (Kobe) approximately 100 metres and roughly 100 metres to exhibition hall... Then, there is a shuttle bus from hotel (free) to sannomiya Kobe station... and you can take a bus near Sogo (in front of sannomiya Kobe Station) which is direct to Kansai Airport.... There are a lot of fancy restaurants inside hotel area... I took “dine” at Shushiman and Gococu...

Sombat Salabsaeng

8.8

/ 10

Right next to Kobe Airport Station. Very convenient.

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Budi P. W.

9.3

/ 10

Excellent, very clean, comfortable.

Chor Hian

10.0

/ 10

I like the wide lobby that has plenty of seats for guests. There is a familymart in the hotel to get supper bites and personal care items that you may need. And not forgeting the generously discounted car park rate 1000yen per night.

In the Area

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10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo, Kansai, Japan, 650-0046

Main Facilities

This accommodation offers:

Outdoor tennis court

Indoor pool

Tennis court

Laundry service

Restaurant

Access to train station

Luggage storage

Health club

Train station pickup

Kobe Portopia Hotel is a 4.5-star hotels that has been welcoming guests since 1981. The accommodation went through a renovation in 2002. There are 737 rooms spread across 31 floors.

What's around Kobe Portopia Hotel

10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo, Kansai, Japan, 650-0046

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Discover More About Kobe Portopia Hotel

General Information

Kobe Portopia Hotel is a 4.5-star hotels that has been welcoming guests since 1981. The accommodation went through a renovation in 2002. There are 737 rooms spread across 31 floors.

Location

Located at Minatojima Nakamachi Chuo-ku, 10-1 6-chome in Kobe, JP. Those looking to explore will find Mozu-Furuichi Kofun Group, Higashi Himejima Park, and Nishinomiya City Hall East Building nearby.

Facilities & Amenities

Kobe Portopia Hotel has Outdoor tennis court, Indoor pool, Tennis court, Laundry service, Restaurant, and more.

Business Facilities

For guests traveling for work, Kobe Portopia Hotel has Conference room and Conference rooms available.

Dining

Guests can stop by the café.

Contact

Phone number: 81-78-3021111

All facilities in Kobe Portopia Hotel

Facility

Outdoor tennis court

Indoor pool

Tennis court

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Lobby

Business Facilities

Conference room
_24_HOUR_BUSINESS_CENTER
Conference rooms
Meeting facilities

Hotel Services

CONCIERGE_SERVICES
Luggage storage
Newspaper in lobby
Porter
Laundry service
_24_HOUR_FRONT_DESK
Tours

Things to Do

Indoor pool
Spa
Health club
Sauna
STEAM_ROOM

Public Facilities

Coffee shop
SAFE_DEPOSIT_AT_FRONT_DESK
Restaurant

Sports and Recreations

FITNESS_FACILITIES
Tennis court
Outdoor tennis court

Shuttle Service

Train station pickup

Nearby Facilities

ATM/Banking
Gift shop
GROCERY_STORE

General

Smoking area
BANQUET_HALL

Food and Drinks

BREAKFAST_AVAILABLE
Snack bar

Transportation

Access to train station

Connectivity

WIFI_ACCESS

Accommodation Policy & General Information in Kobe Portopia Hotel

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

Fee for buffet breakfast: approximately JPY 3700 to 3700 for adults, and JPY 1200 to 1900 for children
Self parking fee: JPY 1000 per night
Late check-in fee
Facilities fee: JPY 2800 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Children under 17 years old are not allowed in the sauna. Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3. Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

The following facilities or services will be unavailable from September 7 2026 to September 11 2026 (dates subject to change):

Fitness facilities
Sauna
Spa
Spa/Beauty services
Swimming pool
Tennis courts

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in time: 15:00 - 01:00
Check-out time: 11:00

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 01:00 - to 11:00
Available rooms at Kobe Portopia Hotel	737
Number of floors in Kobe Portopia Hotel	31
Another facilities in Kobe Portopia Hotel	Conference room, _24_HOUR_BUSINESS_CENTER, Conference rooms, Meeting facilities, CONCIERGE_SERVICES

Frequently asked question in Kobe Portopia Hotel

What is normal check-in & check-out time at Kobe Portopia Hotel?

The standard check-in time at Kobe Portopia Hotel is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00

What is the star rating of Kobe Portopia Hotel?

Kobe Portopia Hotel is a 4.5-star hotel.

How many floors does Kobe Portopia Hotel have?

Kobe Portopia Hotel has 31 floors.

How many rooms are available at Kobe Portopia Hotel?

Kobe Portopia Hotel has 737 rooms in total.

What do past guests say about Kobe Portopia Hotel?

Kobe Portopia Hotel is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Kobe Portopia Hotel

Overall Ratings & Reviews Kobe Portopia Hotel

Traveloka (14)

Other sources (1,296)

9.0

Exceptional

From 1,296 reviews

Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Kobe Portopia Hotel

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Top reviews

Kyto

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very nice traditional hotel

Yoshitaka

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Chor Hian

with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Yuk tung

with Children

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Shuttle bus to and from. Sannomiya and shinkobe.

Warren Michael

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Loved this Hotel, couldn’t fault anything - will stay here when I’m in Kobe again. Thank you for looking after me so well.

TERESA

2.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The biggest disappointment during our stay was being assigned to an older wing of the hotel that was not accurately represented in the booking description or photos. Based on the listing, we expected a more modern and updated experience, so arriving to an outdated section made us feel like we had been pushed into the “older” part of the property without warning. For families especially, transparency matters. If the hotel has significantly different room standards across sections, that should be clearly stated at the time of booking so guests know exactly what they are paying for.

Kamiya

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The room and bathroom were spacious and clean, except for the bathtub, which you don’t realize until taking a bath. Breakfast was a little disappointing for the price, not much choice of fresh fruit and salad, as well as terribly crowded!

Jennifer

with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Very large room. Everything was great. Shuttle service made things convenient

James

with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

This is one of the best hotels I've ever stayed in and I travel extensively for work. I would stay here again without question

Richard

2.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

This was the worst hotel stay I have ever experienced in Japan. 1. The hotel struggled to find my reservation and made the check-in process far more difficult than necessary. 2. I was charged an additional 5% credit card fee because of a clerical error by hotel staff (which management refused to correct.) 3. When I requested a taxi to the airport, the hotel staff booked a ride for me through their preferred taxi service; upon arrival at the airport, I was charged a "gaijin tax" by the driver and paid nearly double the Kobe city taxi rate for my fare. 4. At checkout, I handed the hotel staff a stamped postcard to mail out for me and they flat out refused it, instructing me to "go to the post office." 5. There was a lot of anti-foreigner policing by staff near the lobby area, where I was bizarrely followed by an employee and subsequently asked to leave the lounge area (even though domestic guests were allowed to stay.) ... Overall, this hotel stay was terrible. Everything comes down to the awful, impassionate, and intolerant staff, who made me feel unwelcomed as a guest (and used as a customer.) If you have the choice, stay elsewhere in Kobe and save yourself a horrible customer service experience.

MariaCristina

Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful hotel, elegant and well thought through from the free shuttle to downtown and from the train station to the convenience store on the main floor. We stayed in a triple room and had lots of space. One of the elevators was glass giving you an incredible view of the harbour. Pillows were a bit odd but you can ask for a softer set. Kettle and AC in every room. We loved it! Stay here for sure.

Lori

with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Food was a little on the expensive side . Otherwise a great place with a downtown free bus shuttle .

britt

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Nice hotel

Constanza

Family

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

We did not enjoy the breakfast at the hotel. We did have lunch in the French restaurant and it was excellent.

Roy

6.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Petko

Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Thank you for the service!

Marco

with Partner

4.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

The room was dirty, very obvious stains, and hair in obvious places. Was not thoroughly cleaned. Bathtub was dirty to the point I did not want to take a bath in it. The bed was clean though.

Mingmin

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Like this hotel, very convenient and price is reasonable.

Ari

6.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

綺麗でおおきなホテル。　でもその分部屋が遠かった。。周りも何もなくて移動に不便だった。

Jackie

Friends and Family Family

10.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Nice

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.