Kurasako Onsen Sakura

Kind, helpful staff, with a lovely cozy cabin including our own private onsen tub! The grill set and the chance to bring ingredients and cook or own meals on the private terrace made the stay so special and memorable.

We had the use of the entire house. We chose a property with a private onsen, which we enjoyed. The bedding was traditional Japanese and comfortable.

Good

I had a lovely time here. The cabin was clean and the personal onsen was very relaxing.

We booked the hotel the day of the trip as we had change plans due to Typhoon Haishen. When we entrance to the hotel was blocked with a rope and they did not answer the phone. There was noone to get any information, we did not get a cancellation or a notification. We were left in the typhoon with nowhere to go and struggled to find anything for hours during when the weather got really bad. We had to drive under fallen trees, get out of the car to pull branches off road and hide in someone’s garage in our car because of this hotel’s irresponsible act. They left us in a life threatening situation which is unacceptable. Hotels.com representatives did their best to help us over the phone while we were looking for another place. So thank you hotels.com for that.

The surrounding environment is good, make sure bring food come up. The Onsen is nice.

It was a really nice stay. It’s a wooden cabin in the hills. Somewhat rustic, laid back. The place is clean and very lovely to stay. Sleeping in the attic was interesting. Had wonderful time using the outdoor grill and also hotpot. Nice indoor private Onsen. The outdoor public onsen is pretty and relaxing to be in. The lady that serves us is friendly and cheerful. I love it.

Cute cabin the mountains. Has private onsen which is very nice and relaxing. You will need a car to get here. There was a supermarket 20 minutes away. You will need your own food as it’s in the middle of no where- but that’s what staying in the mountains is all about!! The owner has a google translator to help with check in. Very comfortable stay.

A very disappointed experience! I booked this resort on Hotels.com, which clearly mentioned the room was equipped with private onsen. However, when we arrived the staff told us that there was a failure on the water pump and they couldnt provide onsen water! The only solution they had offered was some PUBLIC onsen entries on its surrounding area…. This is totally unacceptable and disappointed that we drove so far to here and they couldnt provide this particular service, with no compensation and just this UNRELATED alternatives. Not to mentioned that those public onsen has time limitation which didnt suits our schedule(last entry at 8:30pm)! It was a nightmare that the temperature was below ZERO degree and we had to take a open air bath without the spring Onsen! Whats the difference than we go camping? I immediately referred this matter to the customer service at Hotels.com, but the result was not very helpful! They replied that on the special entey condition they have a footnote that the onsen was unavailabe due to the typhoon damage…I found it was really misleading that, 1st, on the room description, it had mentioned the room would provide a private onsen. 2nd, the picture also showed their rooms are providing such service. Honestly, no one would dig deep to an unobvious footnote! I really hope that they should treat this matter seriously, or this would greatly damage your reputation and service commitment!

接客も丁寧。お風呂が入れなかったのが残念だったが、入湯手形で対応していたので良かった✨

たちばなに泊まりましたが、雨が降っても快適で静かでとてもよかったです！

非常靜及舒適

노천탕은 최고입니다. 무조건 1등입니다. 공기도 너무좋고 뷰가 끝내줍니다. 6월인데 산속이라 좀 추워요. 그리고 실내는 침실이 2층이라 불편하고 무엇보다 침구류가 커버는챙겨주지만 너무 더러웠어요. 직원분들은 너무 친절합니다

露天風呂がとても良かった。

露天風呂がいつでも入れる

ログハウス一棟に1人で2泊しました。ここは満願寺温泉地区の奥まったところにあります。近くは黒川温泉と隣接しているような地域です。ここからは高森や南阿蘇までほぼ60分前後の距離です。なんといっても部屋に露天風呂があります。温泉好きには最高です。また道を渡って反対側の事務所建物には男女別の、大浴場と露天風呂があり、15時〜よく朝9時までいつでも使えます。1泊目の朝方は−7℃まで冷えましたが、コタツ、エアコン、温風ガスストーブが完備しているのでなんの心配も要りません。1人で泊まってゆっくり過ごすのには最高です。

Good. Pretty room.

很喜歡这間小屋kiri,很舒服，當天下雪，超喜歡这個電暖桌子，整個房子有暖氣很溫暖。屋子的露天溫泉十分好，水溫夠熱。正！（但洗澡也在室外，怕冷人仕注意！）一般煮食用品也齊全，我自帶便携爐打邊爐。 服務枱的叔叔很親切及細心，入住時會詳細介紹大浴池和房子設備，還送了一支精美的筆給我，謝謝啊。 還有，屋子外的可看到日出日落，星星也很美 我下次到黑川必再入住（自駕的），很好的體驗：）

有自己私人的溫泉湯池真的是太棒了～還有廚房用品應有盡有，買火鍋料一起煮火鍋也不怕沒有鍋具唷

1.森林中的木屋很安靜,屋內有私人的湯屋非常舒適,也有廚房可使用 2.入住之後又被收了入湯稅跟暖房費共1300,這事先並未被告知