Yuyado Tokinoniwa

There were lots of neat activities like late night ramen and ice pops! The private onsens were very pretty as well. Tattoos are allowed in private onsens, but not public ones (but if you do have tattoos, they give you skin covers to wear if you do want to go into the public ones). They do charge for the bathroom tub, I believe, but it's only 300 yen for one click of the button. Otherwise very fun and highly recommend! You definitely get what you pay for (in a good way) :)

Beautiful ryokan hotel with attentive staff, the overall atmosphere of the place is calming, perfect for a retreat. The kaiseki meals for dinner and breakfast had generous portions - food was pretty good (but not exceptional compared to other ryokans). There's also free yakult, ice cream / ice lollies, tea and late night ramen served at the lounge during different timings, these were nice treats to have after a good soak at the onsen. We loved the convenience of having shuttle buses to and from Karuizawa (inform the hotel in advance via email if you wish to take this bus!), and also to and from the Kusatsu Onsen Yubatake!

Building is traditional, serene yet elegant decorations, nice choices in kimono or samue to relax… and hot bathes are just fantastic! Breakfasts and dinners are too die for… I will definitely visit again!!

Exceptional experience, from the very first shuttle pick-up at the bus terminal, to arriving the resort greeted by the staffs, check-in process is easy and warm. The room is detailed with Japanese accents making the stays very enjoyable. The dinner and breakfast are also an exceptional. Highly recommended!

Great stay! Staff was friendly and courteous. I really enjoyed the private onsen in the room and 3 private outdoor onsens. In addition, there is a free shuttle bus to the bus terminal near the center of town and Yubatake. Will definitely come back!

Do not pay for the kaiseki breakfast and lunch it is really not worth it. The onsens and the staff are great. But avoid paying for the diner and breakfast. When we pay more than 500 usd per night we expect the possibility to choose a vegetarian meal. But they just refused. They offer a list of 28 ingredients that you have to remove all together (including sea food, eggs, milk....and some meat). And even if you order this, they still can serve you lamb or duck... It is not my first high end ryokan but it is th first time i see this kind of process.... The kaiseki is a big part of the price we pay and it is definetely not worth it...

We enjoyed all of Onsen in this hotel. We experienced amazing lot of amazing food and staff. Thank you very much!!!

Dinner is great! Onsen facilities are great! Place is clean and has a traditional ryokan vibe as described. Must come!

Highly recommended

Great food, service, room and amenities would stay there again

The hotel is great, staff is very friendly and the onsen is wonderful!

The rooms had a great traditional feel and the private outdoor tub was really nice to enjoy. My friends really loved the public and private onsen as well. They even have a spa onsite and the massages were very good and reasonably-priced. The breakfast and dinner meals were excellent, although maybe a bit too much food for us. Walking into Yubatake wasn’t all that bad, but a bit icy in spots.

Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay.

Everything was great

Staff curtious, amenities including half board(breakfast and dinner). Good to have private onsen in our room plus 3 other private ones we can use.

This is a great onsen experience. The 3 private onsens available for all patrons is great. But the highlight of my time there were the meals.

Very good service and food is really amazing

Great onsen experience!

Great care from the staff in taking care of guests and property.

This is a beautiful onsen with a friendly hard working staff. My only complaint is that there are no options for breakfast. We have stayed at several onsen in the past that offer traditional Japanese breakfast or western breakfast. I’m kind of picky about seafood, and I don’t like it for breakfast. My breakfast was mainly hoke, a whole (head to tail) grilled fish.