Does Grand Riverview Hotel have a swimming pool?

Yes, a swimming pool is available at Grand Riverview Hotel.

What do past guests say about Grand Riverview Hotel?

Grand Riverview Hotel is well-known for its Location, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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Grand Riverview Hotel

Name: Grand Riverview Hotel
Address: Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000, Jalan Post Office Lama, Kelantan, 15000, Malaysia
Rating: 8.3

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8.3

/10

Very Good

1,089 reviews

What Guests Say About Their Stay

S***i

8.5

/ 10

Had a pleasant stay at Grand Riverview Hotel. The hotel was clean and comfortable, and the staff were friendly and helpful. The food was also good. Overall, a nice and enjoyable stay. Would definitely consider coming back again.

N***a

9.7

/ 10

I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.

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MOHD SHAMSHUL NIZAM ABDULLAH

9.1

/ 10

Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.

NurIza A. B.

9.7

/ 10

Good location! Spacious room, worth every penny. Nice foods.

Muhammad A. H.

9.4

/ 10

Great hotel with good facilities, room are spacious and clean. Sufficient amenities + fast response.

In the Area

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Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000

Main Facilities

This accommodation offers:

Outdoor pool

Children pool

Swimming pool

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Laundry

Grand Riverview Hotel is a 4-star hotels that has been welcoming guests since 1997. The accommodation went through a renovation in 2014. Grand Riverview Hotel is part of Independent. There are 299 rooms spread across 11 floors.

What's around Grand Riverview Hotel

Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000

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General Information

Location

Located at Jalan Post Office Lama in Kota Bharu, Malaysia. Those looking to explore will find Taman Awam Pasir Puteh Kelantan, Ruen Arun Park, and Pantai Sri Tujuh nearby. Closest airport is Sultan Ismail Petra, 7.761 km away from the accommodation.

Facilities & Amenities

Grand Riverview Hotel has Outdoor pool, Children pool, Swimming pool, Laundry service, Parking, and more.

Business Facilities

For guests traveling for work, Grand Riverview Hotel has Conference room and Meeting facilities available.

Dining

Guests can stop by the café.

Contact

Email: sales@grv.com.my
Phone number: +6097439988
Website: www.grv.com.my

All facilities in Grand Riverview Hotel

Facility

Outdoor pool

Children pool

Swimming pool

Others

Meals & Dining

Breakfast
Breakfast buffet

Nearby Facilities

Beauty salon
Grocery store
Gift shop
Supermarket
ATM/Bank
Hair salon
Launderette

Accommodation Facilities

Car park
Smoking area

Guest Services

Luggage storage
Front desk
Concierge
Bellboy service
Multilingual staff
Newspaper in lobby
Wedding service
Laundry Service
Tours
24-hour security
Doorman
24-hour front desk

Public Facilities

Elevator
Safety deposit box
Coffee shop
Room service
Restaurant

Accessibility

Wheelchair accessible
Accessible parking

Connectivity

Wi-Fi
Wi-Fi in public areas

Family & Kids

Children's pool

Transportation

Valet parking
Area shuttle

Business Facilities

Conference room
Meeting facilities

Activity & Leisure

Outdoor pool

Accommodation Policy & General Information in Grand Riverview Hotel

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Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Riverview Hotel	299
Number of floors in Grand Riverview Hotel	11
Another facilities in Grand Riverview Hotel	Breakfast, Breakfast buffet, Beauty salon, Grocery store, Gift shop

Frequently asked question in Grand Riverview Hotel

What is normal check-in & check-out time at Grand Riverview Hotel?

The standard check-in time at Grand Riverview Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Grand Riverview Hotel provide breakfast?

Yes, Grand Riverview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Riverview Hotel?

Grand Riverview Hotel is a 4.0-star hotel.

How many floors does Grand Riverview Hotel have?

Grand Riverview Hotel has 11 floors.

How many rooms are available at Grand Riverview Hotel?

Grand Riverview Hotel has 299 rooms in total.

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More Reviews from Other Guests in Grand Riverview Hotel

Overall Ratings & Reviews Grand Riverview Hotel

Traveloka (789)

Other sources (300)

8.5

Very Good

From 789 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Riverview Hotel

All

Bathroom (5)

Taste (5)

Room Space (4)

Bedroom (4)

Family Friendly (3)

Staff Friendliness (3)

Variety (3)

Distance to City Center (2)

Surroundings (2)

Accessibility (2)

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Traveler Reviews Grand Riverview Hotel

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Customer reviews

khautsar a.

Staycation

10.0

/10

Reviewed 9 week(s) ago

The room is very comfortable. The air conditioner is very cold. There is an iron and iron board. The breakfast is delicious. There is laksam.

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Accommodation's Reply

13 Oct 2026

Dear Mr.Khautsar, Thank you for sharing your wonderful feedback with us. We are delighted to know that you enjoyed your stay and were satisfied with the comfort and cleanliness of our room. Your kind words are greatly appreciated and will certainly be shared with our team. We look forward to welcoming you back for another pleasant stay with us. Warm Regards, Hotel Management

S***i

8.5

/10

Reviewed 9 week(s) ago

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Accommodation's Reply

13 Oct 2026

Dear Guest, Thank you for positive feedback We delighted that you enjoyed your stay with us and truly appreciate your kind words. We hope to welcome you back again soon. Warm Regards, Grand Riverview Hotel Kelantan.

N***r

8.4

/10

Reviewed 16 week(s) ago

Sweet food, beautiful place, worth the price

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Accommodation's Reply

13 Oct 2026

M***d

Staycation

8.5

/10

Reviewed 31 week(s) ago

Nice view. Food is average, enhancement needed. Room quite big. Infotainment in the room is limited. Overall is OK

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Accommodation's Reply

13 Oct 2026

Verified Traveler

Business

8.9

/10

Reviewed 50 week(s) ago

- The location is strategic. - The bed is quite smelly.

1 people find it helpful

Accommodation's Reply

13 Oct 2026

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We truly value your comments and have taken note of the concerns raised regarding your room. Your feedback will be shared with the relevant department for further improvement. We hope to have the opportunity to welcome you back and provide you with a much-improved experience on your next visit. Warm Regards, Hotel Management

Sharizan N.

10.0

/10

Reviewed 53 week(s) ago

I borugt all my kids and it was very family-firendly. Not to forget there was wireless charger which was very helpful as i forget to bring mine.

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Accommodation's Reply

22 Oct 2026

Dear Mr.Sharizan, Thank you for positive feedback We delighted that you enjoyed your stay with us and truly appreciate your kind words. We hope to welcome you back again soon. Warm Regards, Grand Riverview Hotel Kelantan.

Verified Traveler

Leisure

8.5

/10

Reviewed 57 week(s) ago

The room is spacious, breakfast was good

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N***a

9.7

/10

Reviewed 60 week(s) ago

I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.

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G***t

Transit

8.8

/10

Reviewed 67 week(s) ago

Friendly staff. Easy check-in & out.

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H***N

10.0

/10

Reviewed 68 week(s) ago

worth the price... can come again...

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2 people find it helpful

Nor J.

8.8

/10

Reviewed 89 week(s) ago

Warm hospitality by the staff. Room price is reasonable

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Nash

Leisure

6.3

/10

Reviewed 108 week(s) ago

Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.

1 people find it helpful

A***N

Leisure

9.1

/10

Reviewed 126 week(s) ago

Basement parking limited, had to park my car outside the hotel. The room was OK, iron provided, had a bathtub also, but the lighting was a bit dull. Breakfast was great. Lots of food and a big space for seating too 👍.

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MOHD SHAMSHUL NIZAM ABDULLAH

9.1

/10

Reviewed 137 week(s) ago

Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.

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Abdul R. A. K.

9.1

/10

Reviewed 140 week(s) ago

The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.

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Dennis O.

9.4

/10

Reviewed 165 week(s) ago

Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.

1 people find it helpful

Nur L. B. A. H.

5.9

/10

Reviewed 172 week(s) ago

Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu

1 people find it helpful

Tan S. X.

8.4

/10

Reviewed 176 week(s) ago

Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.

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Noh Sook Yee

5.1

/10

Reviewed 181 week(s) ago

I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.

1 people find it helpful

KHAIRUL A. M.

6.0

/10

Reviewed 184 week(s) ago

I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.