Impiana Hotel Ipoh

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7.6
/10
Very Good
850 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
Nice entertainment system. Since we own a Hisense TV at home, it was super easy to operate. Comfortable bed. Either no one is around us or the soundproof is incredible! Amenities are adequate. Clean room and bathroom. Great shower and bathtub.

Hasnor I. M. N.

8.5
/ 10
Good. Stay here multiple time. Kids love the pool. Hotel need a major renovation.

Afnan A. A.

9.7
/ 10
I love to stay at this hotel. Very awesome and easy to find. The room is so big and all my request I get.

Monalisa S.

9.1
/ 10
The staff service is very respectful of the customers
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SAIFUL N. A. S.

9.4
/ 10
The best. Good location, good hospitality, good room, excellent wifi. Awesome!
In the Area
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18, Jalan Sultan Nazrin Shah, Ipoh, Kinta, Perak, Malaysia, 30250

Main Facilities

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This accommodation offers:
Outdoor pool
Children pool
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
Impiana Hotel Ipoh is a 4-star hotels that has been welcoming guests since 1985. It was previously known as Casuarina Hotel Ipoh. The accommodation went through a renovation in 2021. Impiana Hotel Ipoh is part of Magma Hospitality Management Sdn Bhd. There are 168 rooms spread across 9 floors.
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What's around Impiana Hotel Ipoh

18, Jalan Sultan Nazrin Shah, Ipoh, Kinta, Perak, Malaysia, 30250
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General Information

Impiana Hotel Ipoh is a 4-star hotels that has been welcoming guests since 1985. It was previously known as Casuarina Hotel Ipoh. The accommodation went through a renovation in 2021. Impiana Hotel Ipoh is part of Magma Hospitality Management Sdn Bhd. There are 168 rooms spread across 9 floors.

Location

Located at 18, Jalan Sultan Nazrin Shah in Kinta, Malaysia. Those looking to explore will find Jambatan Kampung Gajah, Oldest Rubber Tree, and Cameron Highlands Flora Park nearby. Closest airport is Sultan Azlan Shah, 2.458 km away from the accommodation.

Facilities & Amenities

Impiana Hotel Ipoh has Outdoor pool, Children pool, Swimming pool, Laundry service, Parking, and more.

Business Facilities

For guests traveling for work, Impiana Hotel Ipoh has Conference room and Meeting facilities available.

Dining

Guests can stop by the café.

Contact

Email: reservation@impianaipoh.com.my
Phone number: +6052555555
Website: impianaipoh.com.my

All facilities in Impiana Hotel Ipoh

Facility

  • Outdoor pool
  • Children pool
  • Swimming pool
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Others

Meals & Dining

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Café

Nearby Facilities

  • Beauty salon
  • Grocery store
  • Gift shop
  • Supermarket
  • ATM/Bank
  • Hair salon
  • Launderette

Accommodation Facilities

  • Car park
  • Smoking area
  • Family room

Guest Services

  • Luggage storage
  • Porter
  • Front desk
  • Concierge
  • Bellboy service
  • Multilingual staff
  • Wedding service
  • Laundry Service
  • 24-hour security
  • 24-hour front desk

Public Facilities

  • Elevator
  • Safety deposit box
  • Coffee shop
  • Room service
  • Restaurant

Accessibility

  • Wheelchair accessible

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Business Facilities

  • Printer
  • Photocopier
  • Conference room
  • Meeting facilities

Family & Kids

  • Children's pool

Activity & Leisure

  • Outdoor pool

Accommodation Policy & General Information in Impiana Hotel Ipoh

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IMPORTANT_NOTICE

Facility Notice
Swimming Pool closed temporarily from 17-2-2025 to 30-11-2025.

Deposit Policy
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room).
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Impiana Hotel Ipoh
168
Number of floors in Impiana Hotel Ipoh
9
Another facilities in Impiana Hotel Ipoh
Breakfast, Breakfast buffet, Continental breakfast, Café, Beauty salon

Frequently asked question in Impiana Hotel Ipoh

What is normal check-in & check-out time at Impiana Hotel Ipoh?
The standard check-in time at Impiana Hotel Ipoh is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Impiana Hotel Ipoh provide breakfast?
Yes, Impiana Hotel Ipoh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Impiana Hotel Ipoh?
Impiana Hotel Ipoh is a 4.0-star hotel.
How many floors does Impiana Hotel Ipoh have?
Impiana Hotel Ipoh has 9 floors.
How many rooms are available at Impiana Hotel Ipoh?
Impiana Hotel Ipoh has 168 rooms in total.
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More Reviews from Other Guests in Impiana Hotel Ipoh

Overall Ratings & Reviews Impiana Hotel Ipoh

Traveloka (634)
Other sources (216)
8.1
Very Good
From 634 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.9

Meal

8.0

Location

8.3

Service and Facilites

8.0

People often mention about Impiana Hotel Ipoh
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Staff Friendliness (16)
Distance to City Center (14)
Room Space (14)
Bathroom (14)
Bedroom (13)
Hotel Area (12)
Accessibility (10)
Ambiance (10)
Family Friendly (9)
Surroundings (8)
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Traveler Reviews Impiana Hotel Ipoh

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The hotel is quite old, with the ground floor reception a bit dated and dark. The check-in was friendly and fast. Although our room has undergone recent renovation, the shower head was broken, and we could only use the rain shower, which is inconvenient. The bed and pillow were too soft for our liking, but this is subject to personal preferences. Breakfast was served in the corridor of the first floor as the coffee house is undergoing renovation. The breakfast selection was limited and tasted ordinary. There are rooms for improvement on the room amenities and breakfast in line with its 4-star rating.
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edwin h.
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9.1
/10
Reviewed 22 week(s) ago
The room has a connecting room and the room is large.
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amir h. a. b.
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Staycation
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8.8
/10
Reviewed 24 week(s) ago
Everything was good, a bit run down but still OK.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Nice entertainment system. Since we own a Hisense TV at home, it was super easy to operate. Comfortable bed. Either no one is around us or the soundproof is incredible! Amenities are adequate. Clean room and bathroom. Great shower and bathtub.
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I***n
icon-origin-TRAVELOKA
9.6
/10
Reviewed 37 week(s) ago
Great experience, super comfortable room, very friendly & helpful staff. Breakfast spread is pretty varied, lots of food choices, taste is great too. The newly renovated swimming pool looks very nice. No deposit required (at least for the locals). However, please be noted that the hotel is a bit old. Some furniture in the room like the wardrobe, cupboard have some chips, deteriorating parts & obvious signs of wear & tear. Parking space is a bit shady & creepy, stagnant water is everywhere especially during the rainy season. But overall the hotel experience is super great, will definitely stay here again!
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
weaknesses in limited electrical sockets and still using old electrical system.
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Abdul H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
I highly recommend Impiana Hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff. But I noticed that the tv plug point has no electrical power. My mistake not to inform the staff to fix that issue.
1 people find it helpful
F***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 46 week(s) ago
Great place, clean, staff friendly
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h***h
icon-origin-TRAVELOKA
6.5
/10
Reviewed 46 week(s) ago
I’m unhappy with my stay because the room I received is not as advertised. The listing clearly showed a bathtub, which was the main reason I booked this room. However, my room only has a shower. I would appreciate a proper solution, such as a room change or compensation.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Everything is nice, the room, the breakfast. The pool is very clean. Will come again in the future.
1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The hotel is ok..just many switches are not working anymore
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1 people find it helpful
Siti N.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Good price and the room very clean and comfortable. Close to all visiting places. The staff are all very kind and friendly. Will come back and stay again at this hotel.
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NurHafizah J.
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Leisure
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9.7
/10
Reviewed 57 week(s) ago
Reasonable price and very comfortable
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N***H
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10.0
/10
Reviewed 58 week(s) ago
Good experience to stay here, staff very friendly and helpful. Food also delicious and I'll come again. Thank you.
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J***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 71 week(s) ago
parking ssh...lps 2 far from the hotel. breakfast is good but if the government course comes and the food is not good, look.
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musyirah h.
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8.5
/10
Reviewed 78 week(s) ago
Came with kids. But swimming pool was closed. But hotel already gave early notice. But still have fun. Room is comfortable and spacious.
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C***N
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 100 week(s) ago
The hotel has a grand lobby, friendly staff, and quick lift service. The room feels a bit dated but is well-kept, with a comfy bed and pillows. The bathtub is small but functional. A nearby construction site can be noisy, though it wasn’t an issue during my weekend stay. Overall, a well-located hotel with good amenities.
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H***i
icon-Transit
Transit
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8.5
/10
Reviewed 103 week(s) ago
1) The hotel like in the 80's superstar condition, reminiscent of the past. 2) The security guard very family friendly. 3) Check-in and check out not so hassle. 4) No separate shower and bath tub area in the bathroom. Shower in bath tub. 5) Wifi the worst. The TV using wifi however the channel always stuck. Bring your own hotspot device better. Regards,
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1 people find it helpful
H***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 107 week(s) ago
Impiana Ipoh is my 1st choice if I come to Ipoh with family. Even though it's an old building, but can see numbers of renovation and upgrade done throughout the year. Excess card and Android TV with good, clear channel and reception. My children love the huge kids swimming pool, but sad to say, it's under maintenance during my visit. Please inform the guest or update the maintenance status through your website.
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Guest
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Business
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9.1
/10
Reviewed 120 week(s) ago
Clean and peaceful ambience. Easy access to city centre.
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Number of reviews per page
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