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  6. Impiana Hotel Ipoh

Impiana Hotel Ipoh

18, Jalan Sultan Nazrin Shah, Kinta, Malaysia, 30250
Others
7.9/10Satisfying
According to 184 guests
Location is strategic. Pool is clean. Everything is just fine.
Nurul Z.
See all reviews
Based on 440 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
KPJ Ipoh Specialist Hospital
(0.61 km)
Kinta Medical Centre
(0.84 km)
Hospital Raja Permaisuri Bainon
(1.60 km)
Han Chin Pet Soo
(1.85 km)
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Review by Traveloka users
Review
7.9
/10
Satisfying
Cleanliness
7.43
Comfort
7.55
Meal
7.84
Location
8.14
Service
7.52

123 Traveloka customers have stayed in this hotel and given reviews:

5.7
Only food are good. Is this 4 stars hotel?
5.8
The room was smelly with cigarette. Seriously your cleaner service have to do something about the service.
8.2
The mattress is too old. Need to change.
8.8
Very good stay. Clean room, good food at the cafe. My wife and daughter love the gym.
8.7
Pleasant stay with tip-top service from the hotel staff except for limited parking and no convenience store at the hotel.
6.1
The hotel truly need a refurbishment
8.5
Ok! Nice hotel. Friendly staff and good food.
6.3
Run down hotel. Seriously need upgrading
6.1
Not recommended. The room is old and the air conditioning is worst.
8.5
Location is strategic. Pool is clean. Everything is just fine.
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Based on
440 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business123
Couples74
Solo travel32
Family124
Friends getaway55
Rating Result
Very Bad
62
Bad
65
Average
118
Very Good
97
Extraordinary
98
harbakshM
Service and food
Had a group function with guests from Kuala Lumpur and other parts of Malaysia. We were all impressed. The KL guests were impressed with the ambience and the quality of food provided. The service provided by the staff and their compliance to special requests made by our vegetarian friends from KL who made some excellent remarks on the efficient service even better than hotels in KL. We will definitely have our next get together here again in the near future. The charges were also reasonable and all our friends left with excellent memories of the event. Well done Impiana Ipoh!!!!!
Friends getaway - Aug 14, 2017
hardeepolikh
Great service and great hospitality
We had dinner at the impiana on 13/8/17. From the time we started the planning to the end .we found the staff.especially miss ikma.azie.azizi.iqbal of the hotel were very cooperative n nice. Noticed that they knew what we wanted. On the function day.the general manager mr rajdeep dhillon was welcoming the guest personally. The food was excellent n the staff were really going out of the way to tc of us to make us as comfortable as possible.food was excellent n service fantastic. Tq impiana for the great hospitality. Will surely have more functions there soon. In total 5*standard
Friends getaway - Aug 14, 2017
flyingseagul
delayed checked in faulty equipment
i just checked in yesterday with son booked online with zuji.Front desk staff Jake was very polite and courteous.but claimed cannot find my registration.asked me go up to room.after which i was called to go down show payment voucher etc..female supervisor also claimed cannot find my registration n claimed non payment..embarassment..luckily later they called zuji to confirm.toilet door cannot close properly.safe was not working..the hairdryer too..honestly very disappointed in hotel.the taxi fare they quote is really far too high for guest..use the wifi to uber instead..at least half or one third of price only..i thought there will be hotel drivers driving us to Lost world of tambun or the old town but it was untrue.not enough staff to help out.must take a leaf from malacca hotel i stayed..will not stay here if ever i come ipoh again.
Family - Aug 11, 2017
Nalogals
Still the best Hotel in Ipoh!!
Attending a company talk end of July. Choose this Hotel based on our previous experience, Meeting rooms - Excellent, Food & Beverage for our company meals was Excellent, Sales Personnel Effort - Excellent, Banquet Staff & Service Staff was excellent, Definitely will chose this Hotel for my company talk in future. I would recommended this will be the place for my event.
Business - Aug 4, 2017
Stylook W
Avoid if possible
Ok, I'll start with the receptionist - check in process. I arrived at 4pm, and yet they told me my room wasn't ready yet. I saw several people lingered in the lobby - they were all waiting for their rooms. Even after i got my room at 4-ish, towels were not available at the room. So i need to make several calls to reach the housekeeping and waited almost half an hour for two freaking towels. Unbelievable. There isn't ample parking - and the basement is quite far from the hotel. It isn't part of the hotel, thr basement parking belongs to UMNO building. Swimming pool is clean but one thing I don't really like about it is that i need to pass through the cafe to get to the pool. Urmmm no. Pool is totally in open space (outdoor) so it can be really scorching hot during late afternoon. The water heater isn't functioning. Room is OK (not that spacious) but the carpet is smelly. The bathtub is actually CLOGGED I got very frustrated because how on earth do i take a bathe??? Smh at this Impiana. Didn't try the breakfast spread - can't say anything about it. So yeah if you need to spend a night or two in Ipoh I might suggest you to find another hotel. Still puzzled me why this hotel screams 4 stars.
Family - Aug 4, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Hotel Services
    • Money changer
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Wedding service
  • General
    • AC
    • Ballroom
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Food and Drinks
    • Restaurant with AC
    • Buffet breakfast
    • Set menu dinner
    • Set menu lunch
  • Business Facilities
    • Meeting facilities
    • Photocopier
  • Shuttle Service
    • Airport transfer with surcharge
  • Accessibilty
    • Wheelchair accessible
  • Transportation
    • Airport transfer
  • Nearby Facilities
    • Shops
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Impiana Hotel Ipoh is located in area / city Ipoh.

    The hotel has a very good location, also near the Sultan Azlan Shah Airport (IPH), which is only 2.45 km away.

    There are plenty of tourist attractions nearby, such as KPJ Ipoh Specialist Hospital within 0.61 km, and Kinta Medical Centre within 0.84 km.

    About Impiana Hotel Ipoh

    From business event to corporate gathering, Impiana Hotel Ipoh provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Impiana Hotel Ipoh, a wonderful accommodation for your family holiday.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Impiana Hotel Ipoh exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Impiana Hotel Ipoh is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Impiana Hotel Ipoh.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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